TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Easy! Previously file with a CPA and process was pretty easy but always estimated using TurboTax. Finally decided to just use Turbo Tax and save a couple hundred dollars.
Date published: 2023-04-01
Rated 5 out of 5 by from Taxes made simple My 8th year in a row using TurboTax. Love the product. Life long customer to follow.
Date published: 2023-04-01
Rated 5 out of 5 by from Turbo Tax is Easy Awesome easy to use product with great help features.
Date published: 2023-04-01
Rated 5 out of 5 by from Great tax software Turbo Tax is so easy to use and very thorough. I recommend this to anyone.
Date published: 2023-04-01
Rated 5 out of 5 by from Very Easy This is very easy to use, and helpful. I will always use Turbo Tax and recommend it to my family.
Date published: 2023-04-01
Rated 5 out of 5 by from Awesome and easy My daughter uses Turbo Tax so I thought I would give it a try. It was super easy
Date published: 2023-04-01
Rated 5 out of 5 by from Simple and easy to understand. Excellent process Loved it. It was very easy to follow and made filling fast and simple. Thank you so much.
Date published: 2023-04-01
Rated 5 out of 5 by from love how it saves all my info from last year I really love how turbotax saves all my information throughout the years. It takes off so much stress not having to look for past returns etc.
Date published: 2023-04-01
Rated 4 out of 5 by from Pretty good for home & business version I tried the online version and found it did not have the flexibility I needed. I am a sole proprietor of a business, pay estimated taxes, itemize deductions and have several sources of income. I have been using TurboTax for many years. I have done well completing my returns and was mostly successful this year. What I find most frustrating about this product is that if I run into a problem, the answer is not intuitive. For example, I wanted to apply my federal return to next year's estimated taxes. I assumed that question would appear when it asked me how I wanted to handle my refund. But there was no option for that, it was either direct deposit or mail a check. I had to hire a turbo tax expert to help me find, several tabs back, under "other tax situations" just below pay nanny tax, the words "apply refund to next year? I used the search bar looking for that information and kept getting referred to the online program telling me to click on "jump to". Its not that the program did not have what I needed, its just that if I run into a problem, the answer is not always there.
Date published: 2023-04-01
Rated 5 out of 5 by from Love TurboTax I have used TurboTax for many years. I like the ease with which it carries information forward year to year. I love the ease of filling out the forms and the ease of electronic filing.
Date published: 2023-04-01
All TurboTax® Offerings Reviews - Page 5056
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy! Previously file with a CPA and process was pretty easy but always estimated using TurboTax. Finally decided to just use Turbo Tax and save a couple hundred dollars.
Date published: 2023-04-01
Rated 5 out of 5 by from Taxes made simple My 8th year in a row using TurboTax. Love the product. Life long customer to follow.
Date published: 2023-04-01
Rated 5 out of 5 by from Turbo Tax is Easy Awesome easy to use product with great help features.
Date published: 2023-04-01
Rated 5 out of 5 by from Great tax software Turbo Tax is so easy to use and very thorough. I recommend this to anyone.
Date published: 2023-04-01
Rated 5 out of 5 by from Very Easy This is very easy to use, and helpful. I will always use Turbo Tax and recommend it to my family.
Date published: 2023-04-01
Rated 5 out of 5 by from Awesome and easy My daughter uses Turbo Tax so I thought I would give it a try. It was super easy
Date published: 2023-04-01
Rated 5 out of 5 by from Simple and easy to understand. Excellent process Loved it. It was very easy to follow and made filling fast and simple. Thank you so much.
Date published: 2023-04-01
Rated 5 out of 5 by from love how it saves all my info from last year I really love how turbotax saves all my information throughout the years. It takes off so much stress not having to look for past returns etc.
Date published: 2023-04-01
Rated 4 out of 5 by from Pretty good for home & business version I tried the online version and found it did not have the flexibility I needed. I am a sole proprietor of a business, pay estimated taxes, itemize deductions and have several sources of income. I have been using TurboTax for many years. I have done well completing my returns and was mostly successful this year. What I find most frustrating about this product is that if I run into a problem, the answer is not intuitive. For example, I wanted to apply my federal return to next year's estimated taxes. I assumed that question would appear when it asked me how I wanted to handle my refund. But there was no option for that, it was either direct deposit or mail a check. I had to hire a turbo tax expert to help me find, several tabs back, under "other tax situations" just below pay nanny tax, the words "apply refund to next year? I used the search bar looking for that information and kept getting referred to the online program telling me to click on "jump to". Its not that the program did not have what I needed, its just that if I run into a problem, the answer is not always there.
Date published: 2023-04-01
Rated 5 out of 5 by from Love TurboTax I have used TurboTax for many years. I like the ease with which it carries information forward year to year. I love the ease of filling out the forms and the ease of electronic filing.
Date published: 2023-04-01
All TurboTax® Offerings Reviews - Page 5056