TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Straight forward Been using Turbo Tax for 7 years now. Easy to navigate, covers everything. Plan to keep using it in the future.
Date published: 2022-03-12
Rated 1 out of 5 by from IRS continues to reject return Have contacted turbotax for help and continue to be told "it is IRS rejecting". This is unacceptable
Date published: 2022-03-12
Rated 5 out of 5 by from turbo tax is great It was very good and fast It helped me with information
Date published: 2022-03-12
Rated 2 out of 5 by from Needs some improvements In general, TurboTax is a great way to file one's tax return. This year, though, I had some problems that could have been avoided. First, it wasn't clear from the beginning that I had the choice to file either online or use desktop software. Second, after spending $30 to be able to import my cryptocurrency information, I discover that the desktop version does NOT allow for cryptocurrency input. The workaround for this meant I had to re-do the return I had already started. TurboTax needs to make it CLEAR that if using the desktop version of their software, purchasing the Premier version will NOT allow you to get the crypto assistance.
Date published: 2022-03-12
Rated 5 out of 5 by from Turbo Tax is great! Great experience, easy to use software, no complaints.
Date published: 2022-03-12
Rated 4 out of 5 by from Good and easy Good and easy, the import of document feature is awesome
Date published: 2022-03-12
Rated 5 out of 5 by from TURBO TAX WAS VERY INFORMATIVE AND HELPFUL Turbo tax helped me complete my taxes with a breeze.
Date published: 2022-03-12
Rated 5 out of 5 by from Freaking awesome I love them they help you out in secs with great communication for all ages...
Date published: 2022-03-12
Rated 5 out of 5 by from Good Tax Software It was easy to do my taxes and efile. Took less than an hour
Date published: 2022-03-12
Rated 5 out of 5 by from Great Service Virginia Was AWSOME Very Helpful explaining the reason, why my return was different.
Date published: 2022-03-12
All TurboTax® Offerings Reviews - Page 5054
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Straight forward Been using Turbo Tax for 7 years now. Easy to navigate, covers everything. Plan to keep using it in the future.
Date published: 2022-03-12
Rated 1 out of 5 by from IRS continues to reject return Have contacted turbotax for help and continue to be told "it is IRS rejecting". This is unacceptable
Date published: 2022-03-12
Rated 5 out of 5 by from turbo tax is great It was very good and fast It helped me with information
Date published: 2022-03-12
Rated 2 out of 5 by from Needs some improvements In general, TurboTax is a great way to file one's tax return. This year, though, I had some problems that could have been avoided. First, it wasn't clear from the beginning that I had the choice to file either online or use desktop software. Second, after spending $30 to be able to import my cryptocurrency information, I discover that the desktop version does NOT allow for cryptocurrency input. The workaround for this meant I had to re-do the return I had already started. TurboTax needs to make it CLEAR that if using the desktop version of their software, purchasing the Premier version will NOT allow you to get the crypto assistance.
Date published: 2022-03-12
Rated 5 out of 5 by from Turbo Tax is great! Great experience, easy to use software, no complaints.
Date published: 2022-03-12
Rated 4 out of 5 by from Good and easy Good and easy, the import of document feature is awesome
Date published: 2022-03-12
Rated 5 out of 5 by from TURBO TAX WAS VERY INFORMATIVE AND HELPFUL Turbo tax helped me complete my taxes with a breeze.
Date published: 2022-03-12
Rated 5 out of 5 by from Freaking awesome I love them they help you out in secs with great communication for all ages...
Date published: 2022-03-12
Rated 5 out of 5 by from Good Tax Software It was easy to do my taxes and efile. Took less than an hour
Date published: 2022-03-12
Rated 5 out of 5 by from Great Service Virginia Was AWSOME Very Helpful explaining the reason, why my return was different.
Date published: 2022-03-12
All TurboTax® Offerings Reviews - Page 5054