TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72145 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo tax is Awesome!!! its quick easy and the walk through is great and I like the way it checks and helps correct mistakes
Date published: 2021-06-20
Rated 4 out of 5 by from Overall Easy to Use, but had some problems It was easy, but very difficult to find exact answers that I needed. I also didn't like how I had to purchase the State separately and then pay again to e-file.
Date published: 2021-06-20
Rated 5 out of 5 by from Turbo Tax is so user friendly! I do turbo tax for our whole family and absolutely wonderful!
Date published: 2021-06-20
Rated 1 out of 5 by from The program was much more difficult Difficult to use compared to prior year. Navigating it is a nightmare.
Date published: 2021-06-20
Rated 4 out of 5 by from Very easy I had a problem and it was resolved quickly and easily
Date published: 2021-06-19
Rated 5 out of 5 by from Turbo for life!!! Turbo tax live experts were with me all the way. I appreciate them and I want to thank them for just being there. Turbo really came in handy for me and my family and I appreciate that. The only problem I had during the process was I couldn't pull up the year before taxes which I had saved. Now that was a problem, but other than that I love Turbo Tax and will continue using.
Date published: 2021-06-19
Rated 5 out of 5 by from easy to usse easy to use and logicalll. makes great suggestions and reminders I dont think of
Date published: 2021-06-19
Rated 2 out of 5 by from turbo tax is to expensive for small returns $110 ? I did my grand daughter student's return and Fed and state total cost $110. Tried Free but she had a small tip 1099 so I had to buy deluxe federal and state. $110 Her refund was $100. Now I need to file my daughters another $110. I had to file mine (another $110) Bought disk at sams but disk will not load on older explorer computer $60 so I had to file on line.
Date published: 2021-06-19
Rated 5 out of 5 by from Turbotax is simple fast and not time consuming. Each step was easy to take and before I knew it my taxes were done!
Date published: 2021-06-19
Rated 5 out of 5 by from Thanks for simplifying these IRS f orms. Sinply simple. It is that simple 1614121087654321 characters left..
Date published: 2021-06-19
All TurboTax® Offerings Reviews - Page 5054
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is Awesome!!! its quick easy and the walk through is great and I like the way it checks and helps correct mistakes
Date published: 2021-06-20
Rated 4 out of 5 by from Overall Easy to Use, but had some problems It was easy, but very difficult to find exact answers that I needed. I also didn't like how I had to purchase the State separately and then pay again to e-file.
Date published: 2021-06-20
Rated 5 out of 5 by from Turbo Tax is so user friendly! I do turbo tax for our whole family and absolutely wonderful!
Date published: 2021-06-20
Rated 1 out of 5 by from The program was much more difficult Difficult to use compared to prior year. Navigating it is a nightmare.
Date published: 2021-06-20
Rated 4 out of 5 by from Very easy I had a problem and it was resolved quickly and easily
Date published: 2021-06-19
Rated 5 out of 5 by from Turbo for life!!! Turbo tax live experts were with me all the way. I appreciate them and I want to thank them for just being there. Turbo really came in handy for me and my family and I appreciate that. The only problem I had during the process was I couldn't pull up the year before taxes which I had saved. Now that was a problem, but other than that I love Turbo Tax and will continue using.
Date published: 2021-06-19
Rated 5 out of 5 by from easy to usse easy to use and logicalll. makes great suggestions and reminders I dont think of
Date published: 2021-06-19
Rated 2 out of 5 by from turbo tax is to expensive for small returns $110 ? I did my grand daughter student's return and Fed and state total cost $110. Tried Free but she had a small tip 1099 so I had to buy deluxe federal and state. $110 Her refund was $100. Now I need to file my daughters another $110. I had to file mine (another $110) Bought disk at sams but disk will not load on older explorer computer $60 so I had to file on line.
Date published: 2021-06-19
Rated 5 out of 5 by from Turbotax is simple fast and not time consuming. Each step was easy to take and before I knew it my taxes were done!
Date published: 2021-06-19
Rated 5 out of 5 by from Thanks for simplifying these IRS f orms. Sinply simple. It is that simple 1614121087654321 characters left..
Date published: 2021-06-19
All TurboTax® Offerings Reviews - Page 5054