TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Super Satisfied With TurboTax! This is my second year using TurboTax. Both times the Consultants were very knowledgable and professional. Communications with Consultants was fast and easy ... questions answered quickly.
Date published: 2022-03-06
Rated 4 out of 5 by from Turbotax is great Great service. My biggest complaint is the over advertisement of the upgrades. I also don't believe I should have to upgrade simply for adding a small unemployment form. I do appreciate all my info is saved here. I was able to update a mistake on my documents with ease.
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax if fairly easy to navigate I did not need to talk to anyone I filled out the forms with the information they provided on how to do it.
Date published: 2022-03-06
Rated 5 out of 5 by from TurboTax was easy to ise It was easy to use however I don’t like to type and talk so this part of the filing gets under my skin if I was unhappy with the service I get I would not use it so using your service should speak volume in itself.
Date published: 2022-03-06
Rated 5 out of 5 by from turbo tax is awesome was easy return to do with the guidelines and help
Date published: 2022-03-06
Rated 5 out of 5 by from Excellent I am filing alone for the first time since my husband passed. Gretchen was quick and efficient and I didn't worry a bit.
Date published: 2022-03-06
Rated 5 out of 5 by from Had some issues I had issues where I tried to get filed waited a total of 2 weeks no response no help with a random rep that didn’t contact me they figured it out though and I got Lisa super awesome rep helped me and filed my taxes asap!!!
Date published: 2022-03-06
Rated 5 out of 5 by from Easy to do Easy to navigate through quickly and easily when spoke to a tax pro they called back very quickly and easily guided me through where I needed help
Date published: 2022-03-06
Rated 5 out of 5 by from Everything was great Lela was professional and quick with responses. Will use turbo tax again
Date published: 2022-03-06
Rated 5 out of 5 by from Turbotax was good Turbotax has made filing as easy as possible. With the live chat it makes it easy.
Date published: 2022-03-06
All TurboTax® Offerings Reviews - Page 5051
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Super Satisfied With TurboTax! This is my second year using TurboTax. Both times the Consultants were very knowledgable and professional. Communications with Consultants was fast and easy ... questions answered quickly.
Date published: 2022-03-06
Rated 4 out of 5 by from Turbotax is great Great service. My biggest complaint is the over advertisement of the upgrades. I also don't believe I should have to upgrade simply for adding a small unemployment form. I do appreciate all my info is saved here. I was able to update a mistake on my documents with ease.
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax if fairly easy to navigate I did not need to talk to anyone I filled out the forms with the information they provided on how to do it.
Date published: 2022-03-06
Rated 5 out of 5 by from TurboTax was easy to ise It was easy to use however I don’t like to type and talk so this part of the filing gets under my skin if I was unhappy with the service I get I would not use it so using your service should speak volume in itself.
Date published: 2022-03-06
Rated 5 out of 5 by from turbo tax is awesome was easy return to do with the guidelines and help
Date published: 2022-03-06
Rated 5 out of 5 by from Excellent I am filing alone for the first time since my husband passed. Gretchen was quick and efficient and I didn't worry a bit.
Date published: 2022-03-06
Rated 5 out of 5 by from Had some issues I had issues where I tried to get filed waited a total of 2 weeks no response no help with a random rep that didn’t contact me they figured it out though and I got Lisa super awesome rep helped me and filed my taxes asap!!!
Date published: 2022-03-06
Rated 5 out of 5 by from Easy to do Easy to navigate through quickly and easily when spoke to a tax pro they called back very quickly and easily guided me through where I needed help
Date published: 2022-03-06
Rated 5 out of 5 by from Everything was great Lela was professional and quick with responses. Will use turbo tax again
Date published: 2022-03-06
Rated 5 out of 5 by from Turbotax was good Turbotax has made filing as easy as possible. With the live chat it makes it easy.
Date published: 2022-03-06
All TurboTax® Offerings Reviews - Page 5051