TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from It was smooth This was a very smooth process for me this year with using Turbo Tax
Date published: 2023-04-02
Rated 5 out of 5 by from That was easy Easy to file... didn't take long at all...easy to understand
Date published: 2023-04-02
Rated 1 out of 5 by from Rigged. nuf said the fact that turbotax automatically requires you to upgrade to premium level when you have stock, or anything 'complicated' is stupid. I don't get a tax return at all because of that. This service is rigged.
Date published: 2023-04-02
Rated 5 out of 5 by from Great Experience I filed a self employee return and was able to easily do it myself with the easy set up offered by Turbo Tax. It was quick and to the point, I'll definitely use them again.
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo Tax is Awesome! It is easy to fill out and understand its features. The platform runs smooth and didnt't have any issue at all.
Date published: 2023-04-02
Rated 1 out of 5 by from Most painful and excruciating experience this year Importing forms from financial institution is horrible this year. My wife and I have the same brokerage firm. Once Turbo Tax connects with my brokerage login and fetches my forms , the disaster begins. no way to connect with my wife's login for her forms. Found an obscure comment among 1000s of complaints this year... Use a "private" browsing window. Get my forms. Save/quit. Close window. Open "private" browsing window again and login to Turbo Tax. Then connect to the brokerage firm with my wife's login. Now you have all the imported forms... with no idea which form belongs to whom. Spent over 4 hours tonight. Only spent 6 hours with pen and paper forms some 15 years ago.
Date published: 2023-04-02
Rated 5 out of 5 by from turbo tax thorough and easy to use can go back multiple times to review
Date published: 2023-04-02
Rated 3 out of 5 by from Helpful with Federal Not as much with State The federal return was done well. We had to pay extra for doing the state, but they didn't have the right terms. IL doesn't have an adjusted gross income on its state return, but that is what we were asked to put on to confirm so we could efile. I would think they would have that right if they were going to charge extra.
Date published: 2023-04-02
Rated 4 out of 5 by from Every Step of the Way They led me every step of the way. Instructions, notices and advice were easy to follow.
Date published: 2023-04-02
Rated 5 out of 5 by from TurboTax is easy to use Easy to use! I have been using the program for over 10 years
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 5050
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from It was smooth This was a very smooth process for me this year with using Turbo Tax
Date published: 2023-04-02
Rated 5 out of 5 by from That was easy Easy to file... didn't take long at all...easy to understand
Date published: 2023-04-02
Rated 1 out of 5 by from Rigged. nuf said the fact that turbotax automatically requires you to upgrade to premium level when you have stock, or anything 'complicated' is stupid. I don't get a tax return at all because of that. This service is rigged.
Date published: 2023-04-02
Rated 5 out of 5 by from Great Experience I filed a self employee return and was able to easily do it myself with the easy set up offered by Turbo Tax. It was quick and to the point, I'll definitely use them again.
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo Tax is Awesome! It is easy to fill out and understand its features. The platform runs smooth and didnt't have any issue at all.
Date published: 2023-04-02
Rated 1 out of 5 by from Most painful and excruciating experience this year Importing forms from financial institution is horrible this year. My wife and I have the same brokerage firm. Once Turbo Tax connects with my brokerage login and fetches my forms , the disaster begins. no way to connect with my wife's login for her forms. Found an obscure comment among 1000s of complaints this year... Use a "private" browsing window. Get my forms. Save/quit. Close window. Open "private" browsing window again and login to Turbo Tax. Then connect to the brokerage firm with my wife's login. Now you have all the imported forms... with no idea which form belongs to whom. Spent over 4 hours tonight. Only spent 6 hours with pen and paper forms some 15 years ago.
Date published: 2023-04-02
Rated 5 out of 5 by from turbo tax thorough and easy to use can go back multiple times to review
Date published: 2023-04-02
Rated 3 out of 5 by from Helpful with Federal Not as much with State The federal return was done well. We had to pay extra for doing the state, but they didn't have the right terms. IL doesn't have an adjusted gross income on its state return, but that is what we were asked to put on to confirm so we could efile. I would think they would have that right if they were going to charge extra.
Date published: 2023-04-02
Rated 4 out of 5 by from Every Step of the Way They led me every step of the way. Instructions, notices and advice were easy to follow.
Date published: 2023-04-02
Rated 5 out of 5 by from TurboTax is easy to use Easy to use! I have been using the program for over 10 years
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 5050