TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Turbo tax Very helpful. They gave me everything I needed to file.
Date published: 2022-03-06
Rated 3 out of 5 by from Not straight forward on State file costs Did pretty good. My beef is when time to file, they say it costs $20 to file state forms, but when you input the payment data, it suddenly costs $25. Turbo Tax needs to be straight forward when they give the costs before they have you input your credit card data.
Date published: 2022-03-06
Rated 4 out of 5 by from Cannot print return unless I efile first? This is the first time since I've been using Trubo Tax for over 20 years that I'm not allowed to print my tax return until I efile file it. Major inconvenience because we like to View the printed copy before efiling. Yes, we could have printed it but only for filing a paper copy.
Date published: 2022-03-06
Rated 4 out of 5 by from Pretty good, but some improvements I think there are some great things about this software, but the Montana state return lacks the user friendliness and intuitive nature of the federal filing. I found the state return much more confusing than the federal.
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax is Very User Friendly! My husband and I have filed our income tax return with Turbo Tax for 2 consecutive years now. It is very user friendly. We are happy :-). Turbo Tax is highly recommended.
Date published: 2022-03-06
Rated 5 out of 5 by from Easy to use! Turbo tax makes filing your taxes so easy. We had all of our documentation ready and it took less than an hour.
Date published: 2022-03-06
Rated 5 out of 5 by from Always Get It Done with TurboTax I can always count on TurboTax to be up to date with the latest Tax Updates and Procedures. They always make it very easy to complete my taxes every year. I appreciate the extra mile they go to provide links, videos, and explanations of new questions or fields to enter on the forms each year. I am also proud to admit that I have been able to file my own taxes every year without the assistance of in-office tax professionals that cost an arm and a leg to get through items that may be new or hard to understand. TurboTax is more cost-effective and professionals are on the other end of the screen in Live Chat or the Customer Service Call-In Center and are just as knowledgable.
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax is Amazing!!1 Loved the fact that it filled out all my income tax with the import code option available.
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax is Great It is a great service. I've used it the last few years for my taxes
Date published: 2022-03-06
Rated 5 out of 5 by from Great! It was a great service! The system was very easy to follow and made the process easy!
Date published: 2022-03-06
All TurboTax® Offerings Reviews - Page 5050
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax Very helpful. They gave me everything I needed to file.
Date published: 2022-03-06
Rated 3 out of 5 by from Not straight forward on State file costs Did pretty good. My beef is when time to file, they say it costs $20 to file state forms, but when you input the payment data, it suddenly costs $25. Turbo Tax needs to be straight forward when they give the costs before they have you input your credit card data.
Date published: 2022-03-06
Rated 4 out of 5 by from Cannot print return unless I efile first? This is the first time since I've been using Trubo Tax for over 20 years that I'm not allowed to print my tax return until I efile file it. Major inconvenience because we like to View the printed copy before efiling. Yes, we could have printed it but only for filing a paper copy.
Date published: 2022-03-06
Rated 4 out of 5 by from Pretty good, but some improvements I think there are some great things about this software, but the Montana state return lacks the user friendliness and intuitive nature of the federal filing. I found the state return much more confusing than the federal.
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax is Very User Friendly! My husband and I have filed our income tax return with Turbo Tax for 2 consecutive years now. It is very user friendly. We are happy :-). Turbo Tax is highly recommended.
Date published: 2022-03-06
Rated 5 out of 5 by from Easy to use! Turbo tax makes filing your taxes so easy. We had all of our documentation ready and it took less than an hour.
Date published: 2022-03-06
Rated 5 out of 5 by from Always Get It Done with TurboTax I can always count on TurboTax to be up to date with the latest Tax Updates and Procedures. They always make it very easy to complete my taxes every year. I appreciate the extra mile they go to provide links, videos, and explanations of new questions or fields to enter on the forms each year. I am also proud to admit that I have been able to file my own taxes every year without the assistance of in-office tax professionals that cost an arm and a leg to get through items that may be new or hard to understand. TurboTax is more cost-effective and professionals are on the other end of the screen in Live Chat or the Customer Service Call-In Center and are just as knowledgable.
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax is Amazing!!1 Loved the fact that it filled out all my income tax with the import code option available.
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax is Great It is a great service. I've used it the last few years for my taxes
Date published: 2022-03-06
Rated 5 out of 5 by from Great! It was a great service! The system was very easy to follow and made the process easy!
Date published: 2022-03-06
All TurboTax® Offerings Reviews - Page 5050