TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Awesome fast and easy. was absolutely simple it took no time. will definitely be using the turbo tax website again nest tax year
Date published: 2022-03-06
Rated 5 out of 5 by from the agent took time to explain everything to me the agent answered my questions since I was not sure . I was confident with the help I received
Date published: 2022-03-06
Rated 1 out of 5 by from Turbo Tax Eats Poop I've been using Turbo Tax for about 15 years and am about to quit and move on to a new provider. I have all of my info entered for several weeks now and am just waiting on the Company to update for the 8915-f. I know the IRS took a while to finalize but there is really no reason it should take over a month to get this updated when other competitors already have it done. At this point the only reason for me to wait is that I purchased the desktop software but I'm going to move everything to Taxslayer this evening and not come back now that I wasted $50. I saw that the estimated date to include the update was moved up from 3/31 to 3/24. That's pretty embarrassing when you competitors have had it for a week already.
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax 2021 review Awesome product!! Have used since it was invented.
Date published: 2022-03-06
Rated 5 out of 5 by from TurboTax Turbo tax made this experience simply. Only thing would have made the live experience better would have been to actual review the documents before submitting them to be filed not just the amount of the refund.
Date published: 2022-03-06
Rated 5 out of 5 by from turbo tax is great My experiment with turbo tax was fun and easy to do, it makes it easy to file because it tells you what you need to fill in step by step.
Date published: 2022-03-06
Rated 5 out of 5 by from Easy to Use for First Time Tax Filer! Never filed taxes before, this software made it super easy! I got confused at one part but the expert I chatted helped me understand it.
Date published: 2022-03-06
Rated 5 out of 5 by from TurboTax is a most useful tool I've been using TurboTax for many many years now to file our taxes. It's so easy to use
Date published: 2022-03-06
Rated 5 out of 5 by from It was easy... the prompts were great We were just asked a series of simple questions and it was easy to answer those...
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax makes it easy to file Turbo Tax gets easier and easier to use every year. Used it for at least 7 years. Had issues at first with loading the program. It would hang up, not open, etc. Updates would take 10 minutes. Seemed to resolve after a few updates. It didn't seem to be a computer problem, but software issue as there were questions from other users with the similar types of issues. Works fast now as it always has in the past. Makes it real easy to file taxes.
Date published: 2022-03-06
All TurboTax® Offerings Reviews - Page 5040
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome fast and easy. was absolutely simple it took no time. will definitely be using the turbo tax website again nest tax year
Date published: 2022-03-06
Rated 5 out of 5 by from the agent took time to explain everything to me the agent answered my questions since I was not sure . I was confident with the help I received
Date published: 2022-03-06
Rated 1 out of 5 by from Turbo Tax Eats Poop I've been using Turbo Tax for about 15 years and am about to quit and move on to a new provider. I have all of my info entered for several weeks now and am just waiting on the Company to update for the 8915-f. I know the IRS took a while to finalize but there is really no reason it should take over a month to get this updated when other competitors already have it done. At this point the only reason for me to wait is that I purchased the desktop software but I'm going to move everything to Taxslayer this evening and not come back now that I wasted $50. I saw that the estimated date to include the update was moved up from 3/31 to 3/24. That's pretty embarrassing when you competitors have had it for a week already.
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax 2021 review Awesome product!! Have used since it was invented.
Date published: 2022-03-06
Rated 5 out of 5 by from TurboTax Turbo tax made this experience simply. Only thing would have made the live experience better would have been to actual review the documents before submitting them to be filed not just the amount of the refund.
Date published: 2022-03-06
Rated 5 out of 5 by from turbo tax is great My experiment with turbo tax was fun and easy to do, it makes it easy to file because it tells you what you need to fill in step by step.
Date published: 2022-03-06
Rated 5 out of 5 by from Easy to Use for First Time Tax Filer! Never filed taxes before, this software made it super easy! I got confused at one part but the expert I chatted helped me understand it.
Date published: 2022-03-06
Rated 5 out of 5 by from TurboTax is a most useful tool I've been using TurboTax for many many years now to file our taxes. It's so easy to use
Date published: 2022-03-06
Rated 5 out of 5 by from It was easy... the prompts were great We were just asked a series of simple questions and it was easy to answer those...
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax makes it easy to file Turbo Tax gets easier and easier to use every year. Used it for at least 7 years. Had issues at first with loading the program. It would hang up, not open, etc. Updates would take 10 minutes. Seemed to resolve after a few updates. It didn't seem to be a computer problem, but software issue as there were questions from other users with the similar types of issues. Works fast now as it always has in the past. Makes it real easy to file taxes.
Date published: 2022-03-06
All TurboTax® Offerings Reviews - Page 5040