TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo Tax is great! I've been using turbo tax for many years and they just keep getting better and better. I will continue to use them to file my self-employment taxes. Always happy with their service!
Date published: 2021-05-04
Rated 5 out of 5 by from Great experience Great! Would definitely recommend turbotax to all my friends.
Date published: 2021-05-04
Rated 5 out of 5 by from TurboTax makes life easier I love using TurboTax to file my taxes. It's so simple and organized and user friendly!
Date published: 2021-05-04
Rated 5 out of 5 by from Turbotax is awesome! I've been using it for a few years now and very easy to use and helpful.
Date published: 2021-05-04
Rated 4 out of 5 by from Great as always, but a critical update was delayed This is my seventeenth year using TurboTax, which speaks for itself. It usually goes very smoothly, with clear explanations of each year's tax changes and a very convenient dialog to enter data. However, this year's experience was different due to late rule changes from the Federal Government, specifically in relation to repayment of Advance Premium Tax Credit. The software was eventually updated in time for the extended filing deadline, but the promised direct email communication around this update did not get to me - I had to go online to find out about the update so that I could finish my returns. As a result, I will be late paying my first installments of estimated taxes. In hindsight, I could have taken a look at the requisite forms and made the payments on-time, but a reminder to do this prior to the April 15 deadline, given the delayed update, would have been helpful.
Date published: 2021-05-04
Rated 5 out of 5 by from Turbo Tax is Great! Super easy to use, and I know absolutely nothing about taxes. This is my first year filing by myself.
Date published: 2021-05-04
Rated 5 out of 5 by from Long time user I have used turbotax since it came out on floppy disks. I have never had a problem with the software, it's very easy to use.
Date published: 2021-05-04
Rated 5 out of 5 by from excellent Loved having a person to call. They had quick answers to all of my questions.
Date published: 2021-05-04
Rated 5 out of 5 by from Good but exhausting It was a long tedious process, but I am still satisfied with the service.
Date published: 2021-05-04
Rated 5 out of 5 by from TT Very quick and helpful. Ive been using it for years with great results
Date published: 2021-05-04
All TurboTax® Offerings Reviews - Page 5039
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is great! I've been using turbo tax for many years and they just keep getting better and better. I will continue to use them to file my self-employment taxes. Always happy with their service!
Date published: 2021-05-04
Rated 5 out of 5 by from Great experience Great! Would definitely recommend turbotax to all my friends.
Date published: 2021-05-04
Rated 5 out of 5 by from TurboTax makes life easier I love using TurboTax to file my taxes. It's so simple and organized and user friendly!
Date published: 2021-05-04
Rated 5 out of 5 by from Turbotax is awesome! I've been using it for a few years now and very easy to use and helpful.
Date published: 2021-05-04
Rated 4 out of 5 by from Great as always, but a critical update was delayed This is my seventeenth year using TurboTax, which speaks for itself. It usually goes very smoothly, with clear explanations of each year's tax changes and a very convenient dialog to enter data. However, this year's experience was different due to late rule changes from the Federal Government, specifically in relation to repayment of Advance Premium Tax Credit. The software was eventually updated in time for the extended filing deadline, but the promised direct email communication around this update did not get to me - I had to go online to find out about the update so that I could finish my returns. As a result, I will be late paying my first installments of estimated taxes. In hindsight, I could have taken a look at the requisite forms and made the payments on-time, but a reminder to do this prior to the April 15 deadline, given the delayed update, would have been helpful.
Date published: 2021-05-04
Rated 5 out of 5 by from Turbo Tax is Great! Super easy to use, and I know absolutely nothing about taxes. This is my first year filing by myself.
Date published: 2021-05-04
Rated 5 out of 5 by from Long time user I have used turbotax since it came out on floppy disks. I have never had a problem with the software, it's very easy to use.
Date published: 2021-05-04
Rated 5 out of 5 by from excellent Loved having a person to call. They had quick answers to all of my questions.
Date published: 2021-05-04
Rated 5 out of 5 by from Good but exhausting It was a long tedious process, but I am still satisfied with the service.
Date published: 2021-05-04
Rated 5 out of 5 by from TT Very quick and helpful. Ive been using it for years with great results
Date published: 2021-05-04
All TurboTax® Offerings Reviews - Page 5039