TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from 1st year using service Janice did a great job filing and preparing our taxes, including being prompt with her responses and easy to reach throughout. Would recommend Full Service based on our experience married filing jointly.
Date published: 2022-03-06
Rated 5 out of 5 by from turbo tax is amazing! The navigation was very easy and very simple!!!!!!
Date published: 2022-03-06
Rated 1 out of 5 by from Horrible CD/Download This Year Purchased TurboTax Deluxe CD but have a Mac OS without a CD drive. Could not actually download the provide since another family member used the CD for installation. Please do not advertise 5 free downloads when no one is getting 5 free downloads. The internet and your support page is full of complaints about this for the 2021 Tax Season. I've now purchased two versions of Turbo Tax.
Date published: 2022-03-06
Rated 5 out of 5 by from TurboTax works I have been doing my taxes with TurboTax for 15 years. With various complications and changes. It always guides you through these mazes. It save a lot of headache!
Date published: 2022-03-06
Rated 5 out of 5 by from great!!! awesome experience. yaaaaaaaaaaaaaaaaaaaaayyyyyyyyy!
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo tax Very helpful. They gave me everything I needed to file.
Date published: 2022-03-06
Rated 3 out of 5 by from Not straight forward on State file costs Did pretty good. My beef is when time to file, they say it costs $20 to file state forms, but when you input the payment data, it suddenly costs $25. Turbo Tax needs to be straight forward when they give the costs before they have you input your credit card data.
Date published: 2022-03-06
Rated 4 out of 5 by from Cannot print return unless I efile first? This is the first time since I've been using Trubo Tax for over 20 years that I'm not allowed to print my tax return until I efile file it. Major inconvenience because we like to View the printed copy before efiling. Yes, we could have printed it but only for filing a paper copy.
Date published: 2022-03-06
Rated 4 out of 5 by from Pretty good, but some improvements I think there are some great things about this software, but the Montana state return lacks the user friendliness and intuitive nature of the federal filing. I found the state return much more confusing than the federal.
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax is Very User Friendly! My husband and I have filed our income tax return with Turbo Tax for 2 consecutive years now. It is very user friendly. We are happy :-). Turbo Tax is highly recommended.
Date published: 2022-03-06
All TurboTax® Offerings Reviews - Page 5039
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from 1st year using service Janice did a great job filing and preparing our taxes, including being prompt with her responses and easy to reach throughout. Would recommend Full Service based on our experience married filing jointly.
Date published: 2022-03-06
Rated 5 out of 5 by from turbo tax is amazing! The navigation was very easy and very simple!!!!!!
Date published: 2022-03-06
Rated 1 out of 5 by from Horrible CD/Download This Year Purchased TurboTax Deluxe CD but have a Mac OS without a CD drive. Could not actually download the provide since another family member used the CD for installation. Please do not advertise 5 free downloads when no one is getting 5 free downloads. The internet and your support page is full of complaints about this for the 2021 Tax Season. I've now purchased two versions of Turbo Tax.
Date published: 2022-03-06
Rated 5 out of 5 by from TurboTax works I have been doing my taxes with TurboTax for 15 years. With various complications and changes. It always guides you through these mazes. It save a lot of headache!
Date published: 2022-03-06
Rated 5 out of 5 by from great!!! awesome experience. yaaaaaaaaaaaaaaaaaaaaayyyyyyyyy!
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo tax Very helpful. They gave me everything I needed to file.
Date published: 2022-03-06
Rated 3 out of 5 by from Not straight forward on State file costs Did pretty good. My beef is when time to file, they say it costs $20 to file state forms, but when you input the payment data, it suddenly costs $25. Turbo Tax needs to be straight forward when they give the costs before they have you input your credit card data.
Date published: 2022-03-06
Rated 4 out of 5 by from Cannot print return unless I efile first? This is the first time since I've been using Trubo Tax for over 20 years that I'm not allowed to print my tax return until I efile file it. Major inconvenience because we like to View the printed copy before efiling. Yes, we could have printed it but only for filing a paper copy.
Date published: 2022-03-06
Rated 4 out of 5 by from Pretty good, but some improvements I think there are some great things about this software, but the Montana state return lacks the user friendliness and intuitive nature of the federal filing. I found the state return much more confusing than the federal.
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax is Very User Friendly! My husband and I have filed our income tax return with Turbo Tax for 2 consecutive years now. It is very user friendly. We are happy :-). Turbo Tax is highly recommended.
Date published: 2022-03-06
All TurboTax® Offerings Reviews - Page 5039