TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo tax Turbo tax has been helpful I’ve been using them for several years and will continue to use them.
Date published: 2023-04-02
Rated 5 out of 5 by from EASY-EASY-EASY-EASY EASY-as-pie----A-73-year-old-and-a-74-year-old-were-able-to-follow-directions
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo tax is Great and Easy I have been doing taxes for years and the process is always a breeze
Date published: 2023-04-02
Rated 5 out of 5 by from 2022 Tax Return This was super easy to use and very detailed. I would use this again next year.
Date published: 2023-04-02
Rated 4 out of 5 by from I love Turbo Tax with easy UI navigation! I have a suggestion: When I change the investment buy or sell price or dates from list page I get to a particular stock info which is great to edit details. But, when I go back to the list, it brings me back to the start of the list instead of where I started editing a particular stock. The scroll bar resets and does NOT remember where I was when I started editing a particular stock details. Thanks!
Date published: 2023-04-02
Rated 5 out of 5 by from Awesome!! It was very easy to do! I was a little nervous since we have always had someone else do our taxes for us. I did the upgrade for Live Assistance and it was definitely worth it! It saved me from having to mail in my return beacause I wasn't able to figure out how to fix an issue my State return had. It was preventing me from being able to e-file.
Date published: 2023-04-02
Rated 5 out of 5 by from Awesome product Very easy thanks! Simple and explained the steps thanks
Date published: 2023-04-02
Rated 4 out of 5 by from Turbo Tax is a very good tax preparation service. I have used Turbo Tax for many years and have been very satisfied. This year there were quite a few changes to the format that I needed to navigate. It was more user friendly previously but I got through it. It is a little annoying, each time I sign in, that I am asked if I want to upgrade my service. I said no the first time and that should stand while completing my return. Overall I was very satisfied and will continue using Turbo Tax.
Date published: 2023-04-02
Rated 5 out of 5 by from awesome service this is my second year i love it for the quick and easy process
Date published: 2023-04-02
Rated 5 out of 5 by from Great Product Turbo Tax is a detailed and simple product to use. The application asks for a lot of detailed information that you should have already. Personally - the only difference I see in using Turbo Tax as opposed to a tax preparation group is that you have to total all the different expenses as opposed to allowing someone else to do that for you . This process makes you think about your expenses and deductions. I enjoy using the product and the ease of sending the returns in. My review of the review process however is the opposite - rotten interface that requires a nickname to be entered that can only be from one person.
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 5016
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax Turbo tax has been helpful I’ve been using them for several years and will continue to use them.
Date published: 2023-04-02
Rated 5 out of 5 by from EASY-EASY-EASY-EASY EASY-as-pie----A-73-year-old-and-a-74-year-old-were-able-to-follow-directions
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo tax is Great and Easy I have been doing taxes for years and the process is always a breeze
Date published: 2023-04-02
Rated 5 out of 5 by from 2022 Tax Return This was super easy to use and very detailed. I would use this again next year.
Date published: 2023-04-02
Rated 4 out of 5 by from I love Turbo Tax with easy UI navigation! I have a suggestion: When I change the investment buy or sell price or dates from list page I get to a particular stock info which is great to edit details. But, when I go back to the list, it brings me back to the start of the list instead of where I started editing a particular stock. The scroll bar resets and does NOT remember where I was when I started editing a particular stock details. Thanks!
Date published: 2023-04-02
Rated 5 out of 5 by from Awesome!! It was very easy to do! I was a little nervous since we have always had someone else do our taxes for us. I did the upgrade for Live Assistance and it was definitely worth it! It saved me from having to mail in my return beacause I wasn't able to figure out how to fix an issue my State return had. It was preventing me from being able to e-file.
Date published: 2023-04-02
Rated 5 out of 5 by from Awesome product Very easy thanks! Simple and explained the steps thanks
Date published: 2023-04-02
Rated 4 out of 5 by from Turbo Tax is a very good tax preparation service. I have used Turbo Tax for many years and have been very satisfied. This year there were quite a few changes to the format that I needed to navigate. It was more user friendly previously but I got through it. It is a little annoying, each time I sign in, that I am asked if I want to upgrade my service. I said no the first time and that should stand while completing my return. Overall I was very satisfied and will continue using Turbo Tax.
Date published: 2023-04-02
Rated 5 out of 5 by from awesome service this is my second year i love it for the quick and easy process
Date published: 2023-04-02
Rated 5 out of 5 by from Great Product Turbo Tax is a detailed and simple product to use. The application asks for a lot of detailed information that you should have already. Personally - the only difference I see in using Turbo Tax as opposed to a tax preparation group is that you have to total all the different expenses as opposed to allowing someone else to do that for you . This process makes you think about your expenses and deductions. I enjoy using the product and the ease of sending the returns in. My review of the review process however is the opposite - rotten interface that requires a nickname to be entered that can only be from one person.
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 5016