TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 1 out of 5 by from Mis-charged me two years in a row w/ no follow-up! I logged in to get a $20 credit on my taxes in 2020, but it was never applied. I called and waited on hold and was promised a refund twice after the fact that never went through. Now, in 2021, I specifically opted not to add max benefits and was charge and extra $49 for "premium" in the end anyway with no way to unselect. Leaves me feeling negatively about the company and their service. It's a shame this happened because I think its a good service.
Date published: 2022-03-09
Rated 1 out of 5 by from Turbo Tax is awful Ive been using Turbo Tax Deluxe for over 20 years and have been satisfied. This year's version is a huge disappointment in that it does not allow me to e-file nor can I find a way to update the software to allow for an e-file
Date published: 2022-03-09
Rated 5 out of 5 by from Turbo Tax quick and easy to use Have used Turbo Tax for years for our business and it makes it so easy
Date published: 2022-03-09
Rated 5 out of 5 by from Using Turbo Tax for Years I've been happy with Turbo Tax for the last 10 years.
Date published: 2022-03-09
Rated 5 out of 5 by from Fast service! Turbo tax experience was very welcoming and effective .My agent Kearbie was very patient, hospitable and helpful.
Date published: 2022-03-09
Rated 5 out of 5 by from Very easy To Use Following some issues with loading the program from the disc, Turbo Tax is very easy to use and understand, all the way through filing.
Date published: 2022-03-09
Rated 5 out of 5 by from turbo tax Tubo tax made tax filing easy, simple, time saver and accurate
Date published: 2022-03-09
Rated 5 out of 5 by from great product very easy to use year after year auto fills info from prior years
Date published: 2022-03-09
Rated 5 out of 5 by from Easy to use Help Desk very friendly and MOST helpful Five star people
Date published: 2022-03-09
Rated 5 out of 5 by from Good service Fast,easy friendly, responsive, user friendly great
Date published: 2022-03-09
All TurboTax® Offerings Reviews - Page 5005
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Mis-charged me two years in a row w/ no follow-up! I logged in to get a $20 credit on my taxes in 2020, but it was never applied. I called and waited on hold and was promised a refund twice after the fact that never went through. Now, in 2021, I specifically opted not to add max benefits and was charge and extra $49 for "premium" in the end anyway with no way to unselect. Leaves me feeling negatively about the company and their service. It's a shame this happened because I think its a good service.
Date published: 2022-03-09
Rated 1 out of 5 by from Turbo Tax is awful Ive been using Turbo Tax Deluxe for over 20 years and have been satisfied. This year's version is a huge disappointment in that it does not allow me to e-file nor can I find a way to update the software to allow for an e-file
Date published: 2022-03-09
Rated 5 out of 5 by from Turbo Tax quick and easy to use Have used Turbo Tax for years for our business and it makes it so easy
Date published: 2022-03-09
Rated 5 out of 5 by from Using Turbo Tax for Years I've been happy with Turbo Tax for the last 10 years.
Date published: 2022-03-09
Rated 5 out of 5 by from Fast service! Turbo tax experience was very welcoming and effective .My agent Kearbie was very patient, hospitable and helpful.
Date published: 2022-03-09
Rated 5 out of 5 by from Very easy To Use Following some issues with loading the program from the disc, Turbo Tax is very easy to use and understand, all the way through filing.
Date published: 2022-03-09
Rated 5 out of 5 by from turbo tax Tubo tax made tax filing easy, simple, time saver and accurate
Date published: 2022-03-09
Rated 5 out of 5 by from great product very easy to use year after year auto fills info from prior years
Date published: 2022-03-09
Rated 5 out of 5 by from Easy to use Help Desk very friendly and MOST helpful Five star people
Date published: 2022-03-09
Rated 5 out of 5 by from Good service Fast,easy friendly, responsive, user friendly great
Date published: 2022-03-09
All TurboTax® Offerings Reviews - Page 5005