TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from System is outstanding! Excellent, comprehensive, and easy to follow in every regard..
Date published: 2021-05-05
Rated 1 out of 5 by from home and business pause to much AND NOT GOOD SUPPORT WHEN CALLED OVER THE PHONE
Date published: 2021-05-05
Rated 5 out of 5 by from Super helpful I've used it for years, but this year it was very complicated with the sale of a rental property. The live agent was a CPA of 17yrs and was amazing in helping me walk through everything to get as many deductions and savings as possible. She probably saved me close to $20K just by fixing things I had entered incorrectly in different areas.
Date published: 2021-05-05
Rated 1 out of 5 by from AWFUL Will probably never buy your product again. Took multiple attempts and several different people to finally get it to load on our MAC...entering the information WAS NOT user friendly and went through same nightmare trying to navigate back and forth. Our MAC is not even two years old and have never had the difficulty we did this year!
Date published: 2021-05-05
Rated 5 out of 5 by from MY FIRST TIME USING TURBO TAX EXPERT HAD DIFFICULTY THIS YEAR USING DO IT YOURSELF MODE. COULD NOT BACK UP TO FIX ERRORS. LONG DELAYS WITH COMMUNICATION HELP. SO, I CHANGED TO THE TAX PROFESSIONAL.(ANTHONY)
Date published: 2021-05-05
Rated 5 out of 5 by from TurboTax is the best! Turbo Tax makes it so easy to do your own taxes! I love how they answer all your questions throughout the process on the website and through chats.
Date published: 2021-05-05
Rated 2 out of 5 by from expensive convenience TurboTax is an expensive convenience. Its overall easy to use and seems accurate but being charged to just have access to your tax documents is shameful and should be illegal. If I could do my taxes on an even remotely similar website as easily I would switch.
Date published: 2021-05-05
Rated 5 out of 5 by from Turbo tax is great Linda was my expert and she is wonderful, patient and easy to talk with
Date published: 2021-05-05
Rated 3 out of 5 by from Good Trouble downloading last years return and bank information which caused me to hand imput
Date published: 2021-05-05
Rated 1 out of 5 by from Second year electronic filing rejected. Second year electronic filing rejected. All items checked out. No help given despite offered. Tried 5 times.
Date published: 2021-05-05
All TurboTax® Offerings Reviews - Page 4992
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from System is outstanding! Excellent, comprehensive, and easy to follow in every regard..
Date published: 2021-05-05
Rated 1 out of 5 by from home and business pause to much AND NOT GOOD SUPPORT WHEN CALLED OVER THE PHONE
Date published: 2021-05-05
Rated 5 out of 5 by from Super helpful I've used it for years, but this year it was very complicated with the sale of a rental property. The live agent was a CPA of 17yrs and was amazing in helping me walk through everything to get as many deductions and savings as possible. She probably saved me close to $20K just by fixing things I had entered incorrectly in different areas.
Date published: 2021-05-05
Rated 1 out of 5 by from AWFUL Will probably never buy your product again. Took multiple attempts and several different people to finally get it to load on our MAC...entering the information WAS NOT user friendly and went through same nightmare trying to navigate back and forth. Our MAC is not even two years old and have never had the difficulty we did this year!
Date published: 2021-05-05
Rated 5 out of 5 by from MY FIRST TIME USING TURBO TAX EXPERT HAD DIFFICULTY THIS YEAR USING DO IT YOURSELF MODE. COULD NOT BACK UP TO FIX ERRORS. LONG DELAYS WITH COMMUNICATION HELP. SO, I CHANGED TO THE TAX PROFESSIONAL.(ANTHONY)
Date published: 2021-05-05
Rated 5 out of 5 by from TurboTax is the best! Turbo Tax makes it so easy to do your own taxes! I love how they answer all your questions throughout the process on the website and through chats.
Date published: 2021-05-05
Rated 2 out of 5 by from expensive convenience TurboTax is an expensive convenience. Its overall easy to use and seems accurate but being charged to just have access to your tax documents is shameful and should be illegal. If I could do my taxes on an even remotely similar website as easily I would switch.
Date published: 2021-05-05
Rated 5 out of 5 by from Turbo tax is great Linda was my expert and she is wonderful, patient and easy to talk with
Date published: 2021-05-05
Rated 3 out of 5 by from Good Trouble downloading last years return and bank information which caused me to hand imput
Date published: 2021-05-05
Rated 1 out of 5 by from Second year electronic filing rejected. Second year electronic filing rejected. All items checked out. No help given despite offered. Tried 5 times.
Date published: 2021-05-05
All TurboTax® Offerings Reviews - Page 4992