TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax Full Service is the way to go! Our preparer was very professional, thorough and knowledgeable. This service takes the pressure off of us and is easy to use. Thank you!
Date published: 2022-03-13
Rated 5 out of 5 by from easy enough for an old fogie I was able to file my taxes without having to pull my hair out or throw my computer across the room.
Date published: 2022-03-13
Rated 5 out of 5 by from Turbo Tax was easy to use! I've use turbo tax for 3 years for free now, no issues and if I had one it was a step by step comb through of all filing info.
Date published: 2022-03-13
Rated 5 out of 5 by from Great Service Once I was assigned a Turbox Representative, the process went very well. Great commuication, they asked good questions, and always provided me with a timeline.
Date published: 2022-03-13
Rated 5 out of 5 by from I have used Turbox Tax for years I have used Turbo Tax for many years. We have several small S Corporations, farm and ranch business and family partnerships. The only thing I would change would be in the area of assets for depreciation. We buy cattle for breeding purposes in large groups and I have to change several thing when selling a few and dealing with the cost, prior depreciation and gain as it treats them as one asset instead of many. Too bad we cant put the number in of the same asset such as 150 as the number and Cows as the description
Date published: 2022-03-13
Rated 5 out of 5 by from easy to understand turbo tax is great! It was very simple and easy. I will use it next year.
Date published: 2022-03-13
Rated 5 out of 5 by from Fantastic Justin was very patient and helpful I really appreciate him for all his help and staying on hold while I look for my W2 from last year
Date published: 2022-03-13
Rated 4 out of 5 by from Best of available options! Lots of research options... I feel better about the accuracy of what I'm filing than I would if I had used a typical tax accountant
Date published: 2022-03-13
Rated 5 out of 5 by from Easy to Get Help its easy to use and follow step by step. Any questions I had were easy to get answered as well. They called me and were super nice and helpful when I requested a call back for help. They also called me fast, not a long wait at all.
Date published: 2022-03-13
Rated 5 out of 5 by from Turbo tax - outstanding experience Turbotax was so easy to use....the instructions and prompts were clear...and the process went very quickly....highly recommend
Date published: 2022-03-13
All TurboTax® Offerings Reviews - Page 4984
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Full Service is the way to go! Our preparer was very professional, thorough and knowledgeable. This service takes the pressure off of us and is easy to use. Thank you!
Date published: 2022-03-13
Rated 5 out of 5 by from easy enough for an old fogie I was able to file my taxes without having to pull my hair out or throw my computer across the room.
Date published: 2022-03-13
Rated 5 out of 5 by from Turbo Tax was easy to use! I've use turbo tax for 3 years for free now, no issues and if I had one it was a step by step comb through of all filing info.
Date published: 2022-03-13
Rated 5 out of 5 by from Great Service Once I was assigned a Turbox Representative, the process went very well. Great commuication, they asked good questions, and always provided me with a timeline.
Date published: 2022-03-13
Rated 5 out of 5 by from I have used Turbox Tax for years I have used Turbo Tax for many years. We have several small S Corporations, farm and ranch business and family partnerships. The only thing I would change would be in the area of assets for depreciation. We buy cattle for breeding purposes in large groups and I have to change several thing when selling a few and dealing with the cost, prior depreciation and gain as it treats them as one asset instead of many. Too bad we cant put the number in of the same asset such as 150 as the number and Cows as the description
Date published: 2022-03-13
Rated 5 out of 5 by from easy to understand turbo tax is great! It was very simple and easy. I will use it next year.
Date published: 2022-03-13
Rated 5 out of 5 by from Fantastic Justin was very patient and helpful I really appreciate him for all his help and staying on hold while I look for my W2 from last year
Date published: 2022-03-13
Rated 4 out of 5 by from Best of available options! Lots of research options... I feel better about the accuracy of what I'm filing than I would if I had used a typical tax accountant
Date published: 2022-03-13
Rated 5 out of 5 by from Easy to Get Help its easy to use and follow step by step. Any questions I had were easy to get answered as well. They called me and were super nice and helpful when I requested a call back for help. They also called me fast, not a long wait at all.
Date published: 2022-03-13
Rated 5 out of 5 by from Turbo tax - outstanding experience Turbotax was so easy to use....the instructions and prompts were clear...and the process went very quickly....highly recommend
Date published: 2022-03-13
All TurboTax® Offerings Reviews - Page 4984