TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Easy and Helpful The interface is easy to follow. It walked me through every step. It even found deductions for my wife's self-employment that we didn't consider. Anytime I needed help, I could easily chat with someone. They were able to show me where to click on the screen!
Date published: 2022-03-07
Rated 5 out of 5 by from First Time User I was skeptical - always had a spouse or tax preparer do my taxes but this year I was on my own. Had to use the live help feature - so easy and quick! I was able to save money doing it myself - I learned a lot and feel I can do it myself in future years too!
Date published: 2022-03-07
Rated 4 out of 5 by from Awesome Totally satisfied with the service. They were extremely helpful with preparing our taxes
Date published: 2022-03-07
Rated 4 out of 5 by from Sooooo easy year to year I used the chatline 3x and easily had my ?s answered. 4 stars because I was led to believe I'd get a $20 discount by going through my bank but I was never given the opportunity to apply the discount. I filed anyway cuz the process was so smooth.
Date published: 2022-03-07
Rated 3 out of 5 by from Good but I got a hang up While doing my taxes I checked a box saying I got disaster relief between 2018 and 2020 for Covid because of the IRS stimulus checks. Not that I cared that much about it but I checked it because I did receive those stimulus checks. Later on when I tried to e-file it insisted I could not until Congress resolved something related to disaster relief. I finally had to print and send in my tax info by mail.
Date published: 2022-03-07
Rated 5 out of 5 by from I have been using TurboTax for 20 years +/- Better than than the Best !!!! Will use it annually FOREVER ... do 2 Feds & 2 States (us & "the child")
Date published: 2022-03-07
Rated 5 out of 5 by from Turbo Taxes were remarkably excellent My experience this time with Turbo Taxes was great
Date published: 2022-03-07
Rated 5 out of 5 by from Turbo Tax makes filing easy! I previously itemized and Turbo tax walked me through process. Now with new standard decuction I no longer do this and things are even easier!
Date published: 2022-03-07
Rated 5 out of 5 by from Quick and easy to use I have been using Tarbo Tax for abour 15 years. Easy to use
Date published: 2022-03-07
Rated 5 out of 5 by from Great 1st Experience Filing My Taxes I was so overwhelmed at the thought of filing my own taxes for the first time. I think its so great that Turbotax does simple tax returns for free, and I’m so appreciative! It was pretty easy to understand what I needed to do and everyone I spoke to was so sweet. I’ll be using Turbotax again for sure!
Date published: 2022-03-07
All TurboTax® Offerings Reviews - Page 4983
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy and Helpful The interface is easy to follow. It walked me through every step. It even found deductions for my wife's self-employment that we didn't consider. Anytime I needed help, I could easily chat with someone. They were able to show me where to click on the screen!
Date published: 2022-03-07
Rated 5 out of 5 by from First Time User I was skeptical - always had a spouse or tax preparer do my taxes but this year I was on my own. Had to use the live help feature - so easy and quick! I was able to save money doing it myself - I learned a lot and feel I can do it myself in future years too!
Date published: 2022-03-07
Rated 4 out of 5 by from Awesome Totally satisfied with the service. They were extremely helpful with preparing our taxes
Date published: 2022-03-07
Rated 4 out of 5 by from Sooooo easy year to year I used the chatline 3x and easily had my ?s answered. 4 stars because I was led to believe I'd get a $20 discount by going through my bank but I was never given the opportunity to apply the discount. I filed anyway cuz the process was so smooth.
Date published: 2022-03-07
Rated 3 out of 5 by from Good but I got a hang up While doing my taxes I checked a box saying I got disaster relief between 2018 and 2020 for Covid because of the IRS stimulus checks. Not that I cared that much about it but I checked it because I did receive those stimulus checks. Later on when I tried to e-file it insisted I could not until Congress resolved something related to disaster relief. I finally had to print and send in my tax info by mail.
Date published: 2022-03-07
Rated 5 out of 5 by from I have been using TurboTax for 20 years +/- Better than than the Best !!!! Will use it annually FOREVER ... do 2 Feds & 2 States (us & "the child")
Date published: 2022-03-07
Rated 5 out of 5 by from Turbo Taxes were remarkably excellent My experience this time with Turbo Taxes was great
Date published: 2022-03-07
Rated 5 out of 5 by from Turbo Tax makes filing easy! I previously itemized and Turbo tax walked me through process. Now with new standard decuction I no longer do this and things are even easier!
Date published: 2022-03-07
Rated 5 out of 5 by from Quick and easy to use I have been using Tarbo Tax for abour 15 years. Easy to use
Date published: 2022-03-07
Rated 5 out of 5 by from Great 1st Experience Filing My Taxes I was so overwhelmed at the thought of filing my own taxes for the first time. I think its so great that Turbotax does simple tax returns for free, and I’m so appreciative! It was pretty easy to understand what I needed to do and everyone I spoke to was so sweet. I’ll be using Turbotax again for sure!
Date published: 2022-03-07
All TurboTax® Offerings Reviews - Page 4983