TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Easy, fast and accurate, what else is better! Easy 1.2 3 process. The live help is great and makes it almost fool proof.
Date published: 2023-04-02
Rated 1 out of 5 by from Turbo Tax Sucks Why so expensive? I have simple taxes. Taxes on my taxes? Make it make sense.
Date published: 2023-04-02
Rated 3 out of 5 by from It wasn't as easy as I expected This is the first time I prepared my taxes on my own. It wasn't as easy as the advertisements lead you to believe. The people that are supposed to help really weren't all that helpful. I did have a review by Bob and he was good and helped me to feel more confident about my returns.
Date published: 2023-04-02
Rated 5 out of 5 by from Been using TurboTax for years! A little different from last years version, but simple and easy to use.
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo Tax is the only tax software to use. Have used Turbo Tax since day one. Wouldn't use any other. Never had a problem, never have been contacted by the IRS after filing.
Date published: 2023-04-02
Rated 3 out of 5 by from helpful but painful Short options trades are not handled well. I could just fill out the forms directly faster.
Date published: 2023-04-02
Rated 5 out of 5 by from tax return great experience as usual except cannot print returns
Date published: 2023-04-02
Rated 3 out of 5 by from To expensive, frustrating security layers I use this product and have for several years. The cost associated with it is ridiculous. It's completely digital so you have no expense of cd/media or boxing product. Plus now the Credit Karma and other promo advertising included means you are paying for thier advertisment. It even tried to tack on another 69.00 worth of services to go with the $119.00 pricetag, plus $36.00 filing fee. For that cost you might do better using a Tax Service or CPA. What's worse, I understand the layers of security, but several times, the application asked for information I had to sort through and by the time I was ready to enter, it logged me out and had to go through the whole process again. This happened several times. The time out is way too short unless you enjoy retyping your information over again a second or third time. Verifying you are who say you are and verifying you are not a robot (Captcha). And...no discounts for regular users or seniors who have limited income.
Date published: 2023-04-02
Rated 5 out of 5 by from So Easy to Do! I'll always use TurboTax Just a great program, easy to use. Highly Recommend
Date published: 2023-04-02
Rated 4 out of 5 by from Clumsy Parts Having to select the type of income for each entry is slow and unnecessary. Just do all the 1099Ints, then all the 1099 Div is better. I had trouble finding the place to have part of the refund kept as an estimated payment. Chat helped me, but it took a lot of time.
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 4983
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy, fast and accurate, what else is better! Easy 1.2 3 process. The live help is great and makes it almost fool proof.
Date published: 2023-04-02
Rated 1 out of 5 by from Turbo Tax Sucks Why so expensive? I have simple taxes. Taxes on my taxes? Make it make sense.
Date published: 2023-04-02
Rated 3 out of 5 by from It wasn't as easy as I expected This is the first time I prepared my taxes on my own. It wasn't as easy as the advertisements lead you to believe. The people that are supposed to help really weren't all that helpful. I did have a review by Bob and he was good and helped me to feel more confident about my returns.
Date published: 2023-04-02
Rated 5 out of 5 by from Been using TurboTax for years! A little different from last years version, but simple and easy to use.
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo Tax is the only tax software to use. Have used Turbo Tax since day one. Wouldn't use any other. Never had a problem, never have been contacted by the IRS after filing.
Date published: 2023-04-02
Rated 3 out of 5 by from helpful but painful Short options trades are not handled well. I could just fill out the forms directly faster.
Date published: 2023-04-02
Rated 5 out of 5 by from tax return great experience as usual except cannot print returns
Date published: 2023-04-02
Rated 3 out of 5 by from To expensive, frustrating security layers I use this product and have for several years. The cost associated with it is ridiculous. It's completely digital so you have no expense of cd/media or boxing product. Plus now the Credit Karma and other promo advertising included means you are paying for thier advertisment. It even tried to tack on another 69.00 worth of services to go with the $119.00 pricetag, plus $36.00 filing fee. For that cost you might do better using a Tax Service or CPA. What's worse, I understand the layers of security, but several times, the application asked for information I had to sort through and by the time I was ready to enter, it logged me out and had to go through the whole process again. This happened several times. The time out is way too short unless you enjoy retyping your information over again a second or third time. Verifying you are who say you are and verifying you are not a robot (Captcha). And...no discounts for regular users or seniors who have limited income.
Date published: 2023-04-02
Rated 5 out of 5 by from So Easy to Do! I'll always use TurboTax Just a great program, easy to use. Highly Recommend
Date published: 2023-04-02
Rated 4 out of 5 by from Clumsy Parts Having to select the type of income for each entry is slow and unnecessary. Just do all the 1099Ints, then all the 1099 Div is better. I had trouble finding the place to have part of the refund kept as an estimated payment. Chat helped me, but it took a lot of time.
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 4983