TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 4 out of 5 by from TT Live FS is awesome, but pricey! Chas, my expert was awesome. The product could improve on clients being able to view their returns before payment. There is no state detail even during client review. Also, a progress ticker or pie tracker showing progress on the return would be awesome and helps experts to protect their time instead of answering customers' status of their returns.
Date published: 2021-05-06
Rated 5 out of 5 by from SOOOOOO EASY!!!! First of all so easy, the software walks you thru the process. 2nd I had an issue and waited less than 3 min for a specialist to come on the line. Daniel was the specialist and he walked me thru the process and explained it all to me-very patient and kind!
Date published: 2021-05-06
Rated 5 out of 5 by from TurboTax Live is super helpful I have found the app and the portal extremely helpful and very easy to navigate. Carolle was super awesome.
Date published: 2021-05-06
Rated 4 out of 5 by from Turbo Tax is Awesome My experience with Turbo Tax was good and easy to undrestand.
Date published: 2021-05-06
Rated 5 out of 5 by from great for people who don’t know how to do taxes i’m only 20 y/o and this was my second time filing independently, since the first time i messed it up and had to amend it i decided to get an expert from turbotax. this was the best route for me, personally, because my expert was able to make sure everything was put in correctly and help me make sense of everything the papers were asking. my expert was just lovely and did great :)
Date published: 2021-05-06
Rated 5 out of 5 by from Huge simplification for doing my taxes With so many forms to fill out, it would be impossible to do my taxes any other way short of hiring a CPA.
Date published: 2021-05-06
Rated 5 out of 5 by from Great Service Thank you for your assistance and the quick completion of our 2020 Tax Returns.
Date published: 2021-05-06
Rated 5 out of 5 by from Turbo Tax is awesome I have used it for 7 years running! I will continue to use it for the future!
Date published: 2021-05-06
Rated 5 out of 5 by from TurboTax was great! Working with the full service option was great. I had a very complicated tax year and John as the assigned tax professional was outstanding in working with me to complete my return. I would wholeheartedly recommend this option given my experience this 2020 tax year.
Date published: 2021-05-06
Rated 3 out of 5 by from Dissapointed with the tax filing charge You used to give us one free state filing with the premier edition. Now you kept the same wording and added a very small print that the free is to download the state software. You are charging us to electronically file.
Date published: 2021-05-06
All TurboTax® Offerings Reviews - Page 4976
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TT Live FS is awesome, but pricey! Chas, my expert was awesome. The product could improve on clients being able to view their returns before payment. There is no state detail even during client review. Also, a progress ticker or pie tracker showing progress on the return would be awesome and helps experts to protect their time instead of answering customers' status of their returns.
Date published: 2021-05-06
Rated 5 out of 5 by from SOOOOOO EASY!!!! First of all so easy, the software walks you thru the process. 2nd I had an issue and waited less than 3 min for a specialist to come on the line. Daniel was the specialist and he walked me thru the process and explained it all to me-very patient and kind!
Date published: 2021-05-06
Rated 5 out of 5 by from TurboTax Live is super helpful I have found the app and the portal extremely helpful and very easy to navigate. Carolle was super awesome.
Date published: 2021-05-06
Rated 4 out of 5 by from Turbo Tax is Awesome My experience with Turbo Tax was good and easy to undrestand.
Date published: 2021-05-06
Rated 5 out of 5 by from great for people who don’t know how to do taxes i’m only 20 y/o and this was my second time filing independently, since the first time i messed it up and had to amend it i decided to get an expert from turbotax. this was the best route for me, personally, because my expert was able to make sure everything was put in correctly and help me make sense of everything the papers were asking. my expert was just lovely and did great :)
Date published: 2021-05-06
Rated 5 out of 5 by from Huge simplification for doing my taxes With so many forms to fill out, it would be impossible to do my taxes any other way short of hiring a CPA.
Date published: 2021-05-06
Rated 5 out of 5 by from Great Service Thank you for your assistance and the quick completion of our 2020 Tax Returns.
Date published: 2021-05-06
Rated 5 out of 5 by from Turbo Tax is awesome I have used it for 7 years running! I will continue to use it for the future!
Date published: 2021-05-06
Rated 5 out of 5 by from TurboTax was great! Working with the full service option was great. I had a very complicated tax year and John as the assigned tax professional was outstanding in working with me to complete my return. I would wholeheartedly recommend this option given my experience this 2020 tax year.
Date published: 2021-05-06
Rated 3 out of 5 by from Dissapointed with the tax filing charge You used to give us one free state filing with the premier edition. Now you kept the same wording and added a very small print that the free is to download the state software. You are charging us to electronically file.
Date published: 2021-05-06
All TurboTax® Offerings Reviews - Page 4976