TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 3 out of 5 by from 2021 Turbo Tax is great, but different this year. I found this Turbo tax to not be as user friendly as in many previous years. Access to the form to double check the return was more difficult to do. It did not transfer my 2020 information as easily as previous years, so I had to enter more information and it did no track my single marital status.
Date published: 2022-03-07
Rated 5 out of 5 by from Turbo tax does a great job They work hard at getting me back the most I can get on my return
Date published: 2022-03-07
Rated 5 out of 5 by from Very helpful and great help It was ver helpful to have Turbotax CD to work on my taxes.
Date published: 2022-03-07
Rated 5 out of 5 by from Turbo Tax was very user friendly. Turbo Tax reminded me of all the important documents that I needed.
Date published: 2022-03-07
Rated 5 out of 5 by from I love turbo tax Awesome experience i love turbo tax the best i used
Date published: 2022-03-07
Rated 1 out of 5 by from Turbo Tax is going DOWNHILL! First thing I noticed was that I couldn't get the screens to fit. Even reduced to 50%, I had major trouble seeing the "continue" or select buttons at the very bottom of the screens. And this is NOT my computers issue. The screens looked like they were set up for a semi blind person to read. I couldn't even e-file my state return because the "pay" screen was locked in place so I couldn''t click on the continue button. Aside from the lack of control over screen size, I found the questioning cumbersome and more confusing than ever. I've used Turbo Tax for years and this was the worst experience EVER!
Date published: 2022-03-07
Rated 5 out of 5 by from AWESOME! My experience was very good. I was able to follow the prompts without problems. I loved the Check taxes part!
Date published: 2022-03-07
Rated 5 out of 5 by from TurboTax Live gave me peace of mind! Working with Valerie was a phenomenal experience. Just uploaded my documents from my Apple, answered some questions, and was good to go. I saved more money than I thought I would, and Valerie was kind and knowledgable. I sold stock for the first time this year, got married, and bought a house... so having her do my taxes was such a relief and the peace of mind was worth every penny.
Date published: 2022-03-07
Rated 5 out of 5 by from Quick and easy Turbo Tax Live Full Service was so easy and quick to finish my taxes. Turbo tax makes it so easy to upload all of the required documentation and someone reviews it to make sure everything is there. Everyone seems very nice and professional and work very quickly to get my taxes filed! I did not have time to do them myself this year and didn't want to go meet with a tax professional so found this option to be a perfect fit. but feel assured that my taxes are complete and accurate.
Date published: 2022-03-07
Rated 5 out of 5 by from Simple as 123 There is nothing cheaper or easier than Turbo Tax for filing your taxes.
Date published: 2022-03-07
All TurboTax® Offerings Reviews - Page 4975
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from 2021 Turbo Tax is great, but different this year. I found this Turbo tax to not be as user friendly as in many previous years. Access to the form to double check the return was more difficult to do. It did not transfer my 2020 information as easily as previous years, so I had to enter more information and it did no track my single marital status.
Date published: 2022-03-07
Rated 5 out of 5 by from Turbo tax does a great job They work hard at getting me back the most I can get on my return
Date published: 2022-03-07
Rated 5 out of 5 by from Very helpful and great help It was ver helpful to have Turbotax CD to work on my taxes.
Date published: 2022-03-07
Rated 5 out of 5 by from Turbo Tax was very user friendly. Turbo Tax reminded me of all the important documents that I needed.
Date published: 2022-03-07
Rated 5 out of 5 by from I love turbo tax Awesome experience i love turbo tax the best i used
Date published: 2022-03-07
Rated 1 out of 5 by from Turbo Tax is going DOWNHILL! First thing I noticed was that I couldn't get the screens to fit. Even reduced to 50%, I had major trouble seeing the "continue" or select buttons at the very bottom of the screens. And this is NOT my computers issue. The screens looked like they were set up for a semi blind person to read. I couldn't even e-file my state return because the "pay" screen was locked in place so I couldn''t click on the continue button. Aside from the lack of control over screen size, I found the questioning cumbersome and more confusing than ever. I've used Turbo Tax for years and this was the worst experience EVER!
Date published: 2022-03-07
Rated 5 out of 5 by from AWESOME! My experience was very good. I was able to follow the prompts without problems. I loved the Check taxes part!
Date published: 2022-03-07
Rated 5 out of 5 by from TurboTax Live gave me peace of mind! Working with Valerie was a phenomenal experience. Just uploaded my documents from my Apple, answered some questions, and was good to go. I saved more money than I thought I would, and Valerie was kind and knowledgable. I sold stock for the first time this year, got married, and bought a house... so having her do my taxes was such a relief and the peace of mind was worth every penny.
Date published: 2022-03-07
Rated 5 out of 5 by from Quick and easy Turbo Tax Live Full Service was so easy and quick to finish my taxes. Turbo tax makes it so easy to upload all of the required documentation and someone reviews it to make sure everything is there. Everyone seems very nice and professional and work very quickly to get my taxes filed! I did not have time to do them myself this year and didn't want to go meet with a tax professional so found this option to be a perfect fit. but feel assured that my taxes are complete and accurate.
Date published: 2022-03-07
Rated 5 out of 5 by from Simple as 123 There is nothing cheaper or easier than Turbo Tax for filing your taxes.
Date published: 2022-03-07
All TurboTax® Offerings Reviews - Page 4975