TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Thumbs up Quick and easy! I don't have a whole lot of free time so having an expert handle everything was wonderful!
Date published: 2022-03-13
Rated 4 out of 5 by from I haven't been with any other platforms. TurboTax this year was a little lengthy but that is ok because my Tax expert was finding all the small things that can get me more of a return.
Date published: 2022-03-13
Rated 4 out of 5 by from Taxes 2021 2nd time using the business software. It is complicated, and most answers needed for each form came with clear guidance.
Date published: 2022-03-13
Rated 5 out of 5 by from Super Easy Divorced and had to do this alone again this year. This made it simple and took it step by step
Date published: 2022-03-13
Rated 5 out of 5 by from Easy to use even for me!! Turbo tax is user friendly and helps you to file without feeling like you are doing something wrong.
Date published: 2022-03-13
Rated 5 out of 5 by from Turbo Tax Review Turbo Tax walks you thru all the areas for tax returns. Very easy to do.
Date published: 2022-03-13
Rated 2 out of 5 by from Mixed I think the product is great for the basics. But for my investment income, it was a real problem. The focus is on dividends and interest, with no mention of capital losses or gains from sales of investments. Only by searching did I learn they were handled automatically. Also, when uploading information, multiple copies of the same 1099's can be formed. A literal duplicate should be flagged by the program, not require spotting by the user. Frustrating experience.
Date published: 2022-03-13
Rated 1 out of 5 by from ugh the fees Just because I had little stock and crypto sales and 1099 for unemployment they up charge the fees to do a standard tax refund at $169 and $54 state.
Date published: 2022-03-13
Rated 5 out of 5 by from Very User Friendly Very happy to be able to use this software very user friendly.
Date published: 2022-03-13
Rated 5 out of 5 by from TURBO TAX WORKS WELL TURBO TAX IS EASY AND QUICK TO USE AND HAVE BEEN SATISFIED WITH THE SERVIE
Date published: 2022-03-13
All TurboTax® Offerings Reviews - Page 4974
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Thumbs up Quick and easy! I don't have a whole lot of free time so having an expert handle everything was wonderful!
Date published: 2022-03-13
Rated 4 out of 5 by from I haven't been with any other platforms. TurboTax this year was a little lengthy but that is ok because my Tax expert was finding all the small things that can get me more of a return.
Date published: 2022-03-13
Rated 4 out of 5 by from Taxes 2021 2nd time using the business software. It is complicated, and most answers needed for each form came with clear guidance.
Date published: 2022-03-13
Rated 5 out of 5 by from Super Easy Divorced and had to do this alone again this year. This made it simple and took it step by step
Date published: 2022-03-13
Rated 5 out of 5 by from Easy to use even for me!! Turbo tax is user friendly and helps you to file without feeling like you are doing something wrong.
Date published: 2022-03-13
Rated 5 out of 5 by from Turbo Tax Review Turbo Tax walks you thru all the areas for tax returns. Very easy to do.
Date published: 2022-03-13
Rated 2 out of 5 by from Mixed I think the product is great for the basics. But for my investment income, it was a real problem. The focus is on dividends and interest, with no mention of capital losses or gains from sales of investments. Only by searching did I learn they were handled automatically. Also, when uploading information, multiple copies of the same 1099's can be formed. A literal duplicate should be flagged by the program, not require spotting by the user. Frustrating experience.
Date published: 2022-03-13
Rated 1 out of 5 by from ugh the fees Just because I had little stock and crypto sales and 1099 for unemployment they up charge the fees to do a standard tax refund at $169 and $54 state.
Date published: 2022-03-13
Rated 5 out of 5 by from Very User Friendly Very happy to be able to use this software very user friendly.
Date published: 2022-03-13
Rated 5 out of 5 by from TURBO TAX WORKS WELL TURBO TAX IS EASY AND QUICK TO USE AND HAVE BEEN SATISFIED WITH THE SERVIE
Date published: 2022-03-13
All TurboTax® Offerings Reviews - Page 4974