TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Awesome Everything was layed out well. When I did need an expert, he was there right away and very helpful thru messaging. thank you
Date published: 2023-04-02
Rated 5 out of 5 by from Fantastic! I'm so thankful for their service!! I love the various choices for entering info. In general, I follow their direction just to make sure nothing is left out.
Date published: 2023-04-02
Rated 2 out of 5 by from Turbo Tax Wanting More Money Yet Again I've used Turbo Tax for multiple years before I was married and when became married as well. I was a little peeved when I had to use the Deluxe package when I got married since it was only W-2's I had to file, but I paid the Deluxe package fee none the less since I got state for free as well. However, this year I was VERY unsatisfied to see that filing with Turbo Tax you have to pay an ADDITIONAL $59 to file state along with your Federal return. Needless to say this will be my last year filing with Turbo Tax, and will be going somewhere else to file next year.
Date published: 2023-04-02
Rated 5 out of 5 by from turbo tax it has bewen easy It has been very easy to file and i hope to continue using their service in the future.
Date published: 2023-04-02
Rated 5 out of 5 by from Thank you! Sheronda was very helpful! My return was a little complicated, and she helped me sort it out and file. Thank you!
Date published: 2023-04-02
Rated 5 out of 5 by from Esay and simple to do tax i am satisfied and will buy again. it was easy.and simple
Date published: 2023-04-02
Rated 4 out of 5 by from VPDI Bug A computer bug that does not recognize that there are VPDI contributions from two sources (my wife and I) prevented me from e-filing, I see that other customers have the same issue.
Date published: 2023-04-02
Rated 1 out of 5 by from Too many bugs in this version Preparing the return was fine. But the program would not autosave or let me manually save indicating that I did not have permission. Thus it would not file. I DO HAVE PERMISSION on my Mac. The fix that the program suggested did not actually exist. I searched the web for a workaround and was finally able to save and file. Lost of wasted time and re-inputs.
Date published: 2023-04-02
Rated 4 out of 5 by from Turbo tax is helpful majority of times. My major difficulty was reporting an additional form re: 1099R. The process was cumbersome. However, I was informed as to what needed to be done and I was successful.
Date published: 2023-04-02
Rated 5 out of 5 by from Fantastic!! I have been using this program for the past 7-8 years. Great program. Anyone can do it.
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 4971
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome Everything was layed out well. When I did need an expert, he was there right away and very helpful thru messaging. thank you
Date published: 2023-04-02
Rated 5 out of 5 by from Fantastic! I'm so thankful for their service!! I love the various choices for entering info. In general, I follow their direction just to make sure nothing is left out.
Date published: 2023-04-02
Rated 2 out of 5 by from Turbo Tax Wanting More Money Yet Again I've used Turbo Tax for multiple years before I was married and when became married as well. I was a little peeved when I had to use the Deluxe package when I got married since it was only W-2's I had to file, but I paid the Deluxe package fee none the less since I got state for free as well. However, this year I was VERY unsatisfied to see that filing with Turbo Tax you have to pay an ADDITIONAL $59 to file state along with your Federal return. Needless to say this will be my last year filing with Turbo Tax, and will be going somewhere else to file next year.
Date published: 2023-04-02
Rated 5 out of 5 by from turbo tax it has bewen easy It has been very easy to file and i hope to continue using their service in the future.
Date published: 2023-04-02
Rated 5 out of 5 by from Thank you! Sheronda was very helpful! My return was a little complicated, and she helped me sort it out and file. Thank you!
Date published: 2023-04-02
Rated 5 out of 5 by from Esay and simple to do tax i am satisfied and will buy again. it was easy.and simple
Date published: 2023-04-02
Rated 4 out of 5 by from VPDI Bug A computer bug that does not recognize that there are VPDI contributions from two sources (my wife and I) prevented me from e-filing, I see that other customers have the same issue.
Date published: 2023-04-02
Rated 1 out of 5 by from Too many bugs in this version Preparing the return was fine. But the program would not autosave or let me manually save indicating that I did not have permission. Thus it would not file. I DO HAVE PERMISSION on my Mac. The fix that the program suggested did not actually exist. I searched the web for a workaround and was finally able to save and file. Lost of wasted time and re-inputs.
Date published: 2023-04-02
Rated 4 out of 5 by from Turbo tax is helpful majority of times. My major difficulty was reporting an additional form re: 1099R. The process was cumbersome. However, I was informed as to what needed to be done and I was successful.
Date published: 2023-04-02
Rated 5 out of 5 by from Fantastic!! I have been using this program for the past 7-8 years. Great program. Anyone can do it.
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 4971