TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Amazing TurboTax Experience The TurboTax expert who helped me was very communicative, helped me understand the why behind everything and made it a seamless process!
Date published: 2022-03-13
Rated 5 out of 5 by from Turbo Tax is great! Understandable. Received fast and courtesy service from a Turbo Tax expert.
Date published: 2022-03-13
Rated 4 out of 5 by from so helpful except this year, the review process was less helpful, in that we couldn't simply click the issue to go directly to the problem.
Date published: 2022-03-13
Rated 5 out of 5 by from Thanks for the help When I did it myself I owed $1400, when I had an expert do it, I got back over $3k. I am thrilled. Thank you
Date published: 2022-03-13
Rated 5 out of 5 by from easy to use Turbo Tax is easy to use. with answers to all your questions
Date published: 2022-03-13
Rated 5 out of 5 by from So easy and simple! I really appreciate how simple and quick working with Sabrina at Turbotax has been.
Date published: 2022-03-13
Rated 5 out of 5 by from Like the guiding Easy to follow instructions. Line by line topics and help along the way.
Date published: 2022-03-13
Rated 4 out of 5 by from Turbo Tax makes tax filing easy! Turbo Tax is very comprehensive. The only problem is that it insists on making me review Child Tax Credits even though I told it I was single with no children. It didn't change anything, but it was annoying.
Date published: 2022-03-13
Rated 5 out of 5 by from Good experience Good experience ! Timely response Detailed explanation Explained things in a way I understood
Date published: 2022-03-13
Rated 5 out of 5 by from Sheldon was very helpful Sheldon was very helpful and quick to answer any questions I had.
Date published: 2022-03-13
All TurboTax® Offerings Reviews - Page 4969
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Amazing TurboTax Experience The TurboTax expert who helped me was very communicative, helped me understand the why behind everything and made it a seamless process!
Date published: 2022-03-13
Rated 5 out of 5 by from Turbo Tax is great! Understandable. Received fast and courtesy service from a Turbo Tax expert.
Date published: 2022-03-13
Rated 4 out of 5 by from so helpful except this year, the review process was less helpful, in that we couldn't simply click the issue to go directly to the problem.
Date published: 2022-03-13
Rated 5 out of 5 by from Thanks for the help When I did it myself I owed $1400, when I had an expert do it, I got back over $3k. I am thrilled. Thank you
Date published: 2022-03-13
Rated 5 out of 5 by from easy to use Turbo Tax is easy to use. with answers to all your questions
Date published: 2022-03-13
Rated 5 out of 5 by from So easy and simple! I really appreciate how simple and quick working with Sabrina at Turbotax has been.
Date published: 2022-03-13
Rated 5 out of 5 by from Like the guiding Easy to follow instructions. Line by line topics and help along the way.
Date published: 2022-03-13
Rated 4 out of 5 by from Turbo Tax makes tax filing easy! Turbo Tax is very comprehensive. The only problem is that it insists on making me review Child Tax Credits even though I told it I was single with no children. It didn't change anything, but it was annoying.
Date published: 2022-03-13
Rated 5 out of 5 by from Good experience Good experience ! Timely response Detailed explanation Explained things in a way I understood
Date published: 2022-03-13
Rated 5 out of 5 by from Sheldon was very helpful Sheldon was very helpful and quick to answer any questions I had.
Date published: 2022-03-13
All TurboTax® Offerings Reviews - Page 4969