TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
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Rated 5 out of 5 by rak405 from SUPER EASY Turbo Tax is super easy to use and I can complete it in one day.
Date published: 2023-04-03
Rated 5 out of 5 by EDF_ from Great experience with TurboTax this year TurboTax has always been easy to use but what I loved about it this year was the "Do It For Me" option. A gentleman named Brian spent over two hours with me going through every item possible. He was extremely thorough! He was also clear on explanations and showed incredible patience with me while I fumbled around looking for documents.
Date published: 2023-04-03
Rated 4 out of 5 by SDM1954 from Thanks for the help Easy as usual. It makes it much simpler. Thanks a lot.
Date published: 2023-04-03
Rated 4 out of 5 by Ramon25 from Easy to use but still a bit confused. Some of the deductions were confusing and I am unsure if I did them right. Last year I had to pay back money because of a mistake. I hope this year I got it right. If you can't afford to have a live person go over it you're kind of out of luck.
Date published: 2023-04-03
Rated 1 out of 5 by Tarcher31 from Great Easy to use simple an they guide u through the process
Date published: 2023-04-03
Rated 1 out of 5 by leahunhappy from Quickbooks did not transfer my info I did not receive the products I paid for and spent hours trying to fix the situation.
Date published: 2023-04-03
Rated 3 out of 5 by Aggravated Citizen from Cost........ TurboTax is getting too expensive. I've been using it for 9 years now, and the price and fees are getting to high. It's absurd how complicated the US tax code is.
Date published: 2023-04-03
Rated 3 out of 5 by Mike Zhi from Missing cryptocurrency support in desktop version Turbotax does not clearly make a distinction that cryptocurrency support isn't included in the desktop version. Next year the desktop version should have parity with the online version.
Date published: 2023-04-03
Rated 4 out of 5 by Kathy Van B from Turbo Tax works well, but... I just followed the interview and plugged in the numbers. I looked at a couple of the "learn more" links, but our return is pretty easy. I'd give 5 stars if one could also e-file the free state return for free or at least an amount comparable to postage, paper, and printing costs.
Date published: 2023-04-03
Rated 5 out of 5 by Leakypan from 8 Years of Turbo Tax has made life easieer I have been using Turbo Tax for several years after having done it the old way with the forms. I so appreciate the ease of not having to figure out everything myself.
All TurboTax® Offerings Reviews - Page 4957
Date published: 2023-04-03
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by rak405 from SUPER EASY Turbo Tax is super easy to use and I can complete it in one day.
Date published: 2023-04-03
Rated 5 out of 5 by EDF_ from Great experience with TurboTax this year TurboTax has always been easy to use but what I loved about it this year was the "Do It For Me" option. A gentleman named Brian spent over two hours with me going through every item possible. He was extremely thorough! He was also clear on explanations and showed incredible patience with me while I fumbled around looking for documents.
Date published: 2023-04-03
Rated 4 out of 5 by SDM1954 from Thanks for the help Easy as usual. It makes it much simpler. Thanks a lot.
Date published: 2023-04-03
Rated 4 out of 5 by Ramon25 from Easy to use but still a bit confused. Some of the deductions were confusing and I am unsure if I did them right. Last year I had to pay back money because of a mistake. I hope this year I got it right. If you can't afford to have a live person go over it you're kind of out of luck.
Date published: 2023-04-03
Rated 1 out of 5 by Tarcher31 from Great Easy to use simple an they guide u through the process
Date published: 2023-04-03
Rated 1 out of 5 by leahunhappy from Quickbooks did not transfer my info I did not receive the products I paid for and spent hours trying to fix the situation.
Date published: 2023-04-03
Rated 3 out of 5 by Aggravated Citizen from Cost........ TurboTax is getting too expensive. I've been using it for 9 years now, and the price and fees are getting to high. It's absurd how complicated the US tax code is.
Date published: 2023-04-03
Rated 3 out of 5 by Mike Zhi from Missing cryptocurrency support in desktop version Turbotax does not clearly make a distinction that cryptocurrency support isn't included in the desktop version. Next year the desktop version should have parity with the online version.
Date published: 2023-04-03
Rated 4 out of 5 by Kathy Van B from Turbo Tax works well, but... I just followed the interview and plugged in the numbers. I looked at a couple of the "learn more" links, but our return is pretty easy. I'd give 5 stars if one could also e-file the free state return for free or at least an amount comparable to postage, paper, and printing costs.
Date published: 2023-04-03
Rated 5 out of 5 by Leakypan from 8 Years of Turbo Tax has made life easieer I have been using Turbo Tax for several years after having done it the old way with the forms. I so appreciate the ease of not having to figure out everything myself.
All TurboTax® Offerings Reviews - Page 4957
Date published: 2023-04-03