TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome No problems at all. simple instructions.easy to understand.
Date published: 2022-03-13
Rated 5 out of 5 by from THE BEST TAX SERVICE AWESOME HIGHLY RECOMMED BEEM USING FOR LAST 10 TEARS
Date published: 2022-03-13
Rated 5 out of 5 by from Long time Turbo tax user Heather was great this was super easy to use and always a great experience.
Date published: 2022-03-13
Rated 2 out of 5 by from Just file for free I should have just filed for free - they found no extra deductions and even charged me for filing state! and they added a form after I said I had no dependents which took me another 20 minutes to figure out how to remove
Date published: 2022-03-13
Rated 5 out of 5 by from Raquel was great, thank you i like how simple everything was for me. very well done.
Date published: 2022-03-13
Rated 4 out of 5 by from TurboTax is helpful It took a little while but overall it was a very easy process.
Date published: 2022-03-13
Rated 5 out of 5 by from AWESOME I USED TURBO TAX FOR THIRD YEAR OF USING TURBO TAX AND I LIKE TURBO TAX,
Date published: 2022-03-13
Rated 5 out of 5 by from Easy Filing Very easy to follow directions and instructions. Customer support not helpful with my question about using a different laptop for this year. Was the TurboTax info from 2020 transferred automatically when inputting my email and or ph# or SS#. I was told NO. Started to use the newer laptop first and the info already on it popped up in the older laptop. Or maybe vice-versa, can't remember now. Son it seems the answer to my question is YES.
Date published: 2022-03-13
Rated 3 out of 5 by from Hit or miss Last year it was super simple to file my return, this year I got assigned a new expert 3 different times Which was frustrating but it ended up working out
Date published: 2022-03-13
Rated 5 out of 5 by from love turbotax awesome really easy to work with no problem. never had a problem
Date published: 2022-03-13
All TurboTax® Offerings Reviews - Page 4939
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome No problems at all. simple instructions.easy to understand.
Date published: 2022-03-13
Rated 5 out of 5 by from THE BEST TAX SERVICE AWESOME HIGHLY RECOMMED BEEM USING FOR LAST 10 TEARS
Date published: 2022-03-13
Rated 5 out of 5 by from Long time Turbo tax user Heather was great this was super easy to use and always a great experience.
Date published: 2022-03-13
Rated 2 out of 5 by from Just file for free I should have just filed for free - they found no extra deductions and even charged me for filing state! and they added a form after I said I had no dependents which took me another 20 minutes to figure out how to remove
Date published: 2022-03-13
Rated 5 out of 5 by from Raquel was great, thank you i like how simple everything was for me. very well done.
Date published: 2022-03-13
Rated 4 out of 5 by from TurboTax is helpful It took a little while but overall it was a very easy process.
Date published: 2022-03-13
Rated 5 out of 5 by from AWESOME I USED TURBO TAX FOR THIRD YEAR OF USING TURBO TAX AND I LIKE TURBO TAX,
Date published: 2022-03-13
Rated 5 out of 5 by from Easy Filing Very easy to follow directions and instructions. Customer support not helpful with my question about using a different laptop for this year. Was the TurboTax info from 2020 transferred automatically when inputting my email and or ph# or SS#. I was told NO. Started to use the newer laptop first and the info already on it popped up in the older laptop. Or maybe vice-versa, can't remember now. Son it seems the answer to my question is YES.
Date published: 2022-03-13
Rated 3 out of 5 by from Hit or miss Last year it was super simple to file my return, this year I got assigned a new expert 3 different times Which was frustrating but it ended up working out
Date published: 2022-03-13
Rated 5 out of 5 by from love turbotax awesome really easy to work with no problem. never had a problem
Date published: 2022-03-13
All TurboTax® Offerings Reviews - Page 4939