TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
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Rated 5 out of 5 by
ja squared from
only got grumpy once
irs id me doesnt work but over all it works pretty well
Date published: 2022-03-08
Rated 5 out of 5 by
Remi1989 from
Turbotax is awesome! really
I have lived overseas since 2008 and Turbotax is the easiest and quickest for me to use. I will continue to use turbotax.
Date published: 2022-03-08
Rated 4 out of 5 by
Telly33 from
Great service overall
It was awesome pretty good. It was easy to file and live chat is always available
Date published: 2022-03-08
Rated 1 out of 5 by
jmcrawford45 from
Disappointed first time user
There were so many problems I encountered while filing through turbo tax. There were multiple times forms got stuck in a loop or hours of manual adjustments were cleared out and needed to be re-entered. The experts in live chat did their best, but were often limited by technical issues (the app was frequently unresponsive / screen sharing functionality wouldn't work in specific browsers, etc). A few of the resources were either missing or out of date w.r.t. UX changes, so it was often hard to follow along, specifically for backdoor and mega backdoor roth setups. Estimates on tax due and refunds would swing wildly throughout the process with no explanation (maybe this is just a personal preference, but a 10% swing in tax burden should at least come with a tooltip or informational box).
Date published: 2022-03-08
Rated 5 out of 5 by
Rowzatx from
Thanks a lot TurboTax
Very explainable and easy! Anything I had a question on, there was a pop up below to help explain what the question was.
Date published: 2022-03-08
Rated 5 out of 5 by
kj21 from
TurboTax is Amazing!
TurboTax was very easy to navigate. They make it so easy even if you don't know exactly what you're doing.
Date published: 2022-03-08
Rated 5 out of 5 by
Demi B from
Turbo Tax is Awesome!!!
The process was very effective and efficient. It made filing my own taxes smooth and easy.
Date published: 2022-03-08
Rated 5 out of 5 by
BobbyQuenzel97 from
Turbotax is awesome.
It was easy to use and all I had to do was follow the directions.
Date published: 2022-03-08
Rated 5 out of 5 by
GBPomeb from
Great as usual
Everything put in laymans terms and leads you though it in an orderly and easy to follow format. Thank you Turbotax yet again!
Date published: 2022-03-08
Rated 4 out of 5 by
BIG LEXXIII from
Turbotax cool
this is my second year filing with them. last year I did not receive my taxes until July when it was anticipated that I was supposed to receive them in March. Also I did not get the option for the advancement. Not sure how to go by it but I though that I was able to get that option a little disappointed by that. Praying that this year I will get my taxes on the projected date or sooner.
All TurboTax® Offerings Reviews - Page 4927
Date published: 2022-03-08
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
ja squared from
only got grumpy once
irs id me doesnt work but over all it works pretty well
Date published: 2022-03-08
Rated 5 out of 5 by
Remi1989 from
Turbotax is awesome! really
I have lived overseas since 2008 and Turbotax is the easiest and quickest for me to use. I will continue to use turbotax.
Date published: 2022-03-08
Rated 4 out of 5 by
Telly33 from
Great service overall
It was awesome pretty good. It was easy to file and live chat is always available
Date published: 2022-03-08
Rated 1 out of 5 by
jmcrawford45 from
Disappointed first time user
There were so many problems I encountered while filing through turbo tax. There were multiple times forms got stuck in a loop or hours of manual adjustments were cleared out and needed to be re-entered. The experts in live chat did their best, but were often limited by technical issues (the app was frequently unresponsive / screen sharing functionality wouldn't work in specific browsers, etc). A few of the resources were either missing or out of date w.r.t. UX changes, so it was often hard to follow along, specifically for backdoor and mega backdoor roth setups. Estimates on tax due and refunds would swing wildly throughout the process with no explanation (maybe this is just a personal preference, but a 10% swing in tax burden should at least come with a tooltip or informational box).
Date published: 2022-03-08
Rated 5 out of 5 by
Rowzatx from
Thanks a lot TurboTax
Very explainable and easy! Anything I had a question on, there was a pop up below to help explain what the question was.
Date published: 2022-03-08
Rated 5 out of 5 by
kj21 from
TurboTax is Amazing!
TurboTax was very easy to navigate. They make it so easy even if you don't know exactly what you're doing.
Date published: 2022-03-08
Rated 5 out of 5 by
Demi B from
Turbo Tax is Awesome!!!
The process was very effective and efficient. It made filing my own taxes smooth and easy.
Date published: 2022-03-08
Rated 5 out of 5 by
BobbyQuenzel97 from
Turbotax is awesome.
It was easy to use and all I had to do was follow the directions.
Date published: 2022-03-08
Rated 5 out of 5 by
GBPomeb from
Great as usual
Everything put in laymans terms and leads you though it in an orderly and easy to follow format. Thank you Turbotax yet again!
Date published: 2022-03-08
Rated 4 out of 5 by
BIG LEXXIII from
Turbotax cool
this is my second year filing with them. last year I did not receive my taxes until July when it was anticipated that I was supposed to receive them in March. Also I did not get the option for the advancement. Not sure how to go by it but I though that I was able to get that option a little disappointed by that. Praying that this year I will get my taxes on the projected date or sooner.
All TurboTax® Offerings Reviews - Page 4927
Date published: 2022-03-08