TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Turbo Tax is Great Turbo Tax is pretty easy for elderly me. I was surprised that it has gone up in price but will still use it.
Date published: 2022-03-08
Rated 4 out of 5 by from TurboTax is okay to use TurboTax is easy to use but it forces to buy $45 audit defense fees which it could not help me on my 2017 ca tax return audit in 2021.
Date published: 2022-03-08
Rated 4 out of 5 by from Turbotax review I've been using Turbotax for many years and this is the first time I had to refer to a live expert for assistance. There was a glitch in the software that showed 0 net income for the home I rented out for part of the year even though my screen showed rental income exceeded total expenses. What it didn't show was the depreciated amount that increased the total expenses to be greater than total rental income, which is why there was ) net income. Recommend Turbotax show the depreciated amount on the review screen so its less confusing to the customer. Thanks goodness I had a very knowledgeable tax accountant on the line who guided me through the process and ensured the 1040 filing documents were correct. Also, she could not see the updated I made on my end until we disconnected, then the IRS forms updated. This should also be corrected for the Live agents to see real time updates on front end and back end forms.
Date published: 2022-03-08
Rated 5 out of 5 by from I love using Turbo Tax! Your Sales representative was very helpful in assisting me with the confirmation to complete my file.
Date published: 2022-03-08
Rated 5 out of 5 by from I Love TurboTax I have used TurboTax for my returns for the past 5 years. It's user-friendly, intuitive, and cost-effective.
Date published: 2022-03-08
Rated 5 out of 5 by from Turbo tax is Great! Turbo Tax is easy to use I bought it at a good price
Date published: 2022-03-08
Rated 5 out of 5 by from I love TurboTax! very easy to use Used turbo for several years. So easy to use a child could file
Date published: 2022-03-08
Rated 5 out of 5 by from Amazing Great very easy have used for the last 10 years never a problom
Date published: 2022-03-08
Rated 5 out of 5 by from Good service good service, good service, good service, good service, good service, good service,
Date published: 2022-03-08
Rated 5 out of 5 by from Quick and Easy I always use Turbo Tax. They have great phone support and the filing is easy - even with a business to report.
Date published: 2022-03-08
All TurboTax® Offerings Reviews - Page 4913
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Great Turbo Tax is pretty easy for elderly me. I was surprised that it has gone up in price but will still use it.
Date published: 2022-03-08
Rated 4 out of 5 by from TurboTax is okay to use TurboTax is easy to use but it forces to buy $45 audit defense fees which it could not help me on my 2017 ca tax return audit in 2021.
Date published: 2022-03-08
Rated 4 out of 5 by from Turbotax review I've been using Turbotax for many years and this is the first time I had to refer to a live expert for assistance. There was a glitch in the software that showed 0 net income for the home I rented out for part of the year even though my screen showed rental income exceeded total expenses. What it didn't show was the depreciated amount that increased the total expenses to be greater than total rental income, which is why there was ) net income. Recommend Turbotax show the depreciated amount on the review screen so its less confusing to the customer. Thanks goodness I had a very knowledgeable tax accountant on the line who guided me through the process and ensured the 1040 filing documents were correct. Also, she could not see the updated I made on my end until we disconnected, then the IRS forms updated. This should also be corrected for the Live agents to see real time updates on front end and back end forms.
Date published: 2022-03-08
Rated 5 out of 5 by from I love using Turbo Tax! Your Sales representative was very helpful in assisting me with the confirmation to complete my file.
Date published: 2022-03-08
Rated 5 out of 5 by from I Love TurboTax I have used TurboTax for my returns for the past 5 years. It's user-friendly, intuitive, and cost-effective.
Date published: 2022-03-08
Rated 5 out of 5 by from Turbo tax is Great! Turbo Tax is easy to use I bought it at a good price
Date published: 2022-03-08
Rated 5 out of 5 by from I love TurboTax! very easy to use Used turbo for several years. So easy to use a child could file
Date published: 2022-03-08
Rated 5 out of 5 by from Amazing Great very easy have used for the last 10 years never a problom
Date published: 2022-03-08
Rated 5 out of 5 by from Good service good service, good service, good service, good service, good service, good service,
Date published: 2022-03-08
Rated 5 out of 5 by from Quick and Easy I always use Turbo Tax. They have great phone support and the filing is easy - even with a business to report.
Date published: 2022-03-08
All TurboTax® Offerings Reviews - Page 4913