TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from cant go wrong with Turbo Tax I love turbotax Ive been using it the last few years its quick and easy doesn't cost nothing and only takes about 25 mins and if you like to wait to the very last min to do your tax's doing it threw e-file is great and you don't have to worry if its going to reach them in time with the way the mail has been running lately
Date published: 2021-05-08
Rated 5 out of 5 by from Turbo Tax is awesome The app is intuitive, easy to navigate and guidance is great
Date published: 2021-05-08
Rated 5 out of 5 by from Lots of help made it easy Very helpful and very nice and answered all my questions
Date published: 2021-05-08
Rated 4 out of 5 by from TurboTax, a quality product that I would recommend Turbo Tax always selects the correct forms you need for your particular tax situation, and makes it easy to fill out. I did have one problem this year when I took the standard deduction, but the amount was different than the stated standard deduction amount, and it wasn't obvious why. I had to switch to interview mode and go through that section to discover that $1300 was added to the standard deduction amount because my wife was over 65. It would have been easier if that fact was readily available in forms mode.
Date published: 2021-05-08
Rated 2 out of 5 by from Just OK The 2020 version doesnt play well with previous versions. Very time consuming to reenter data that should be accessible from earlier versions. Will be reviewing other options for next year. Also the price increase was heavy.
Date published: 2021-05-08
Rated 5 out of 5 by from Great product I have been using for many years I have been using Turbo Tax for any years. My taxes used to be more complicated with multiple states, foreign income, rental properties, and I found TTax to be more accurate than most CPAs. Note that my tax situation is simplified, TTax is easy to use and quick
Date published: 2021-05-08
Rated 3 out of 5 by from TurboTax Could Be Awesome TurboTax should provide a list of ALL the documents and info user will need to complete their return. EVERYthing! Reduce or eliminate nitpicky, irrelevant questions. Include a glossary of terms and acronyms which will be used, State, for example, that a TIN = Payer's Fed. I.D. #. User should be able to move far more quickly through the program. Don't promote other Intuit products and services WHILE user is involved with completing their return. Highly distracting. Don't include promotions for other Intuit products while
Date published: 2021-05-08
Rated 5 out of 5 by from Easy peezy Just easy and painless and lied to or overcharged at other tax prepares
Date published: 2021-05-08
Rated 5 out of 5 by from Thank you Pamela! I was stressing about taxes this year and Pamela helped to alleviate that by answering all of my question in a timely and professional manner.
Date published: 2021-05-08
Rated 3 out of 5 by from Issues entering spouse income Trouble figuring how to add spouses investment income required 3 calls for assistance. All phone assistants polite and helpful, but I eventually figured it out myself.
Date published: 2021-05-08
All TurboTax® Offerings Reviews - Page 4910
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from cant go wrong with Turbo Tax I love turbotax Ive been using it the last few years its quick and easy doesn't cost nothing and only takes about 25 mins and if you like to wait to the very last min to do your tax's doing it threw e-file is great and you don't have to worry if its going to reach them in time with the way the mail has been running lately
Date published: 2021-05-08
Rated 5 out of 5 by from Turbo Tax is awesome The app is intuitive, easy to navigate and guidance is great
Date published: 2021-05-08
Rated 5 out of 5 by from Lots of help made it easy Very helpful and very nice and answered all my questions
Date published: 2021-05-08
Rated 4 out of 5 by from TurboTax, a quality product that I would recommend Turbo Tax always selects the correct forms you need for your particular tax situation, and makes it easy to fill out. I did have one problem this year when I took the standard deduction, but the amount was different than the stated standard deduction amount, and it wasn't obvious why. I had to switch to interview mode and go through that section to discover that $1300 was added to the standard deduction amount because my wife was over 65. It would have been easier if that fact was readily available in forms mode.
Date published: 2021-05-08
Rated 2 out of 5 by from Just OK The 2020 version doesnt play well with previous versions. Very time consuming to reenter data that should be accessible from earlier versions. Will be reviewing other options for next year. Also the price increase was heavy.
Date published: 2021-05-08
Rated 5 out of 5 by from Great product I have been using for many years I have been using Turbo Tax for any years. My taxes used to be more complicated with multiple states, foreign income, rental properties, and I found TTax to be more accurate than most CPAs. Note that my tax situation is simplified, TTax is easy to use and quick
Date published: 2021-05-08
Rated 3 out of 5 by from TurboTax Could Be Awesome TurboTax should provide a list of ALL the documents and info user will need to complete their return. EVERYthing! Reduce or eliminate nitpicky, irrelevant questions. Include a glossary of terms and acronyms which will be used, State, for example, that a TIN = Payer's Fed. I.D. #. User should be able to move far more quickly through the program. Don't promote other Intuit products and services WHILE user is involved with completing their return. Highly distracting. Don't include promotions for other Intuit products while
Date published: 2021-05-08
Rated 5 out of 5 by from Easy peezy Just easy and painless and lied to or overcharged at other tax prepares
Date published: 2021-05-08
Rated 5 out of 5 by from Thank you Pamela! I was stressing about taxes this year and Pamela helped to alleviate that by answering all of my question in a timely and professional manner.
Date published: 2021-05-08
Rated 3 out of 5 by from Issues entering spouse income Trouble figuring how to add spouses investment income required 3 calls for assistance. All phone assistants polite and helpful, but I eventually figured it out myself.
Date published: 2021-05-08
All TurboTax® Offerings Reviews - Page 4910