TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from Turbo Tax made me get deluxe which I didn't want 2 State was a nightmare and I had to look up on google to figure out what I did wrong. No help with turbotax. Also with federal Turbo MADE me get deluxe because of the retirement tax break which I didn't want but had no way around it. I am very disappointed this year. Next year I will use a different company.
Date published: 2022-03-14
Rated 5 out of 5 by from Lots of Info to Maximize Return I admit it took me a while to complete however the automations and information provided helped me maximize my return without fear of being audited.
Date published: 2022-03-14
Rated 4 out of 5 by from Turbo Tax was great in helping get our taxes done It was great to be able to use Turbo Tax especially with the changes that happened this last year. However, I was concerned as to why there was a penalty/interest added on. Didn't find out about this till I was looking over the final info before e-filing. Wish they had brought this to our attention ahead of time so we could file or not file the taxes at this time. If we hadn't filed, all our time would have been lost! That would not have worked very well. Found out later it was due to not paying enough taxes throughout the year and therefore an estimated penalty was added. Why was Form 2210 not provided in Turbo Tax? A waiver could have been requested at the same time, instead of now having to do it all later and at the rate the IRS is taking, this would take forever.
Date published: 2022-03-14
Rated 5 out of 5 by from Best software for those in need of help. I had two years to file for...this past year and 2020. Unfortunately, I wound up owing for both years and I need to pay a fortune to clean the slate. TurboTax was my first choice to help me get passed this problem.
Date published: 2022-03-14
Rated 4 out of 5 by from It used to be simple TTax is getting more complex every year. The 1040-SR version is worthless. If this were my first year using TTax, I'd be shopping around. There ought to be a basic version for the basic user. Maybe I'm not "basic" since I'm "retired," drawing from an IRA, own my own businesss, and still get a W-2 from an employer.
Date published: 2022-03-14
Rated 4 out of 5 by from It's OK TurboTax is OK, but there continue to be quirks in the software.
Date published: 2022-03-14
Rated 4 out of 5 by from Turbo tax kept spitting e out when I tried to back The info provided sometimes seemed overwhelming. I didn't like that.
Date published: 2022-03-14
Rated 5 out of 5 by from TurboTax was easy to use First time using TurboTax. Program worked well and was easy to use
Date published: 2022-03-14
Rated 5 out of 5 by from Turbo tax makes it so simple I have been using turbo tax for 4 years now an they have one an amazing job. helps me fill in all information i need. Very simple.
Date published: 2022-03-14
Rated 5 out of 5 by from DUMMY PROOF loved the pictures.................................
Date published: 2022-03-14
All TurboTax® Offerings Reviews - Page 4910
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbo Tax made me get deluxe which I didn't want 2 State was a nightmare and I had to look up on google to figure out what I did wrong. No help with turbotax. Also with federal Turbo MADE me get deluxe because of the retirement tax break which I didn't want but had no way around it. I am very disappointed this year. Next year I will use a different company.
Date published: 2022-03-14
Rated 5 out of 5 by from Lots of Info to Maximize Return I admit it took me a while to complete however the automations and information provided helped me maximize my return without fear of being audited.
Date published: 2022-03-14
Rated 4 out of 5 by from Turbo Tax was great in helping get our taxes done It was great to be able to use Turbo Tax especially with the changes that happened this last year. However, I was concerned as to why there was a penalty/interest added on. Didn't find out about this till I was looking over the final info before e-filing. Wish they had brought this to our attention ahead of time so we could file or not file the taxes at this time. If we hadn't filed, all our time would have been lost! That would not have worked very well. Found out later it was due to not paying enough taxes throughout the year and therefore an estimated penalty was added. Why was Form 2210 not provided in Turbo Tax? A waiver could have been requested at the same time, instead of now having to do it all later and at the rate the IRS is taking, this would take forever.
Date published: 2022-03-14
Rated 5 out of 5 by from Best software for those in need of help. I had two years to file for...this past year and 2020. Unfortunately, I wound up owing for both years and I need to pay a fortune to clean the slate. TurboTax was my first choice to help me get passed this problem.
Date published: 2022-03-14
Rated 4 out of 5 by from It used to be simple TTax is getting more complex every year. The 1040-SR version is worthless. If this were my first year using TTax, I'd be shopping around. There ought to be a basic version for the basic user. Maybe I'm not "basic" since I'm "retired," drawing from an IRA, own my own businesss, and still get a W-2 from an employer.
Date published: 2022-03-14
Rated 4 out of 5 by from It's OK TurboTax is OK, but there continue to be quirks in the software.
Date published: 2022-03-14
Rated 4 out of 5 by from Turbo tax kept spitting e out when I tried to back The info provided sometimes seemed overwhelming. I didn't like that.
Date published: 2022-03-14
Rated 5 out of 5 by from TurboTax was easy to use First time using TurboTax. Program worked well and was easy to use
Date published: 2022-03-14
Rated 5 out of 5 by from Turbo tax makes it so simple I have been using turbo tax for 4 years now an they have one an amazing job. helps me fill in all information i need. Very simple.
Date published: 2022-03-14
Rated 5 out of 5 by from DUMMY PROOF loved the pictures.................................
Date published: 2022-03-14
All TurboTax® Offerings Reviews - Page 4910