TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo Tax is ABSOLUTELY AWESOME!! REALLY enjoyed the live help - it was EXTREMELY helpful. I am finishing up filing and Nicole was INVALUABLE today!!!
Date published: 2021-05-07
Rated 5 out of 5 by from I like the review process Seems to be thorough with checking necessary details. Electronic filing is made easy.
Date published: 2021-05-07
Rated 3 out of 5 by from tricky They tell you it free, but leave you endlessly searching for the free option. Making you pay 150$ at the end. That's not free
Date published: 2021-05-07
Rated 5 out of 5 by from Great Service! TurboTax, and my personal expert, Evelyn, made the process as painless as possible while answering all of my questions along the way. Much appreciated!
Date published: 2021-05-07
Rated 5 out of 5 by from Turbotax is great I am a student and while they try to get me to buy their deluxe products or whatever it may be, they still give me the best deal on filing my taxes in an easy and manageable way. I love that it saves history so it makes my life easier.
Date published: 2021-05-07
Rated 5 out of 5 by from love It, Better every year Thank You Turbo Tax, you make it much easier and less nerve racking
Date published: 2021-05-07
Rated 3 out of 5 by from Not the best I was asked to pay and I put all my information for the 1040 form because I was a student and a disabled veteran. When asked to pay, then a few simple questions were asked to complete my file return. Considering I am unemployed, a disabled veteran, and was a student during 2020, I am not sure why I didn't qualify for the $0 cost
Date published: 2021-05-07
Rated 5 out of 5 by from Turbo Tax is awesome. Best way to file your taxes. They make the forms easy to fill out and explain what everything means and what they would recommend.
Date published: 2021-05-07
Rated 5 out of 5 by from Makes things easy autofills alot of fields to help you move along faster
Date published: 2021-05-07
Rated 4 out of 5 by from some good, some not so good I encountered several level 1 tech support people that did not understand the platform. Also, I knew more about taxes than they did. Eventually, I figured out how to fix my issues primarily on my own. But I also had a CPA help a little at the very end.
Date published: 2021-05-07
All TurboTax® Offerings Reviews - Page 4903
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is ABSOLUTELY AWESOME!! REALLY enjoyed the live help - it was EXTREMELY helpful. I am finishing up filing and Nicole was INVALUABLE today!!!
Date published: 2021-05-07
Rated 5 out of 5 by from I like the review process Seems to be thorough with checking necessary details. Electronic filing is made easy.
Date published: 2021-05-07
Rated 3 out of 5 by from tricky They tell you it free, but leave you endlessly searching for the free option. Making you pay 150$ at the end. That's not free
Date published: 2021-05-07
Rated 5 out of 5 by from Great Service! TurboTax, and my personal expert, Evelyn, made the process as painless as possible while answering all of my questions along the way. Much appreciated!
Date published: 2021-05-07
Rated 5 out of 5 by from Turbotax is great I am a student and while they try to get me to buy their deluxe products or whatever it may be, they still give me the best deal on filing my taxes in an easy and manageable way. I love that it saves history so it makes my life easier.
Date published: 2021-05-07
Rated 5 out of 5 by from love It, Better every year Thank You Turbo Tax, you make it much easier and less nerve racking
Date published: 2021-05-07
Rated 3 out of 5 by from Not the best I was asked to pay and I put all my information for the 1040 form because I was a student and a disabled veteran. When asked to pay, then a few simple questions were asked to complete my file return. Considering I am unemployed, a disabled veteran, and was a student during 2020, I am not sure why I didn't qualify for the $0 cost
Date published: 2021-05-07
Rated 5 out of 5 by from Turbo Tax is awesome. Best way to file your taxes. They make the forms easy to fill out and explain what everything means and what they would recommend.
Date published: 2021-05-07
Rated 5 out of 5 by from Makes things easy autofills alot of fields to help you move along faster
Date published: 2021-05-07
Rated 4 out of 5 by from some good, some not so good I encountered several level 1 tech support people that did not understand the platform. Also, I knew more about taxes than they did. Eventually, I figured out how to fix my issues primarily on my own. But I also had a CPA help a little at the very end.
Date published: 2021-05-07
All TurboTax® Offerings Reviews - Page 4903