TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo tax 2022 It’s really awesome in turbo tax.,,I will stay with them until next tax prep.g
Date published: 2022-03-14
Rated 5 out of 5 by from Turbo tax makes doing taxes as easy a possible! Like that walks you through each sections and allows you to import info as needed. Makes filing taxes less stressful. Definitely recommend Turbo Tax.
Date published: 2022-03-14
Rated 5 out of 5 by from Turbo Tax is Awesome! Super easy to do and I felt confident I was doing it correctly with the guidance in the program
Date published: 2022-03-14
Rated 3 out of 5 by from More Work For some reason it was lacking a lot of my information from last year.
Date published: 2022-03-14
Rated 5 out of 5 by from Keeps getting easier I've used TurboTax to do my taxes every year except 2015 when I expected to have a unique tax situation. The tax professional told me that TurboTax is a great option for people like me and that I can't go wrong using it. Even better is that TurboTax keeps getting easier to use. I used to have to type in all kind of information but this year, TT read all of my forms--even when I just screen shot them! Talk about easy! Thank you for making tax time simplified.
Date published: 2022-03-14
Rated 2 out of 5 by from Turbotax is very disappointing! Lots of confusing places. Many places have no appropriate guidance or useful information to help the user to navigate.
Date published: 2022-03-14
Rated 5 out of 5 by from Been using this for 8 years apparently TurboTax has always been pretty easy and straight forward to use. You have the option to upgrade if you have more complicated taxes compared to your previous years. Process takes roughly 30 minutes to do.
Date published: 2022-03-14
Rated 4 out of 5 by from Turbo Tax is confusing but pretty good The service without live help (even though I paid for it ) was confusing. It should have been as easy as it was 2 years ago. This year things just seemed a tad more difficult.
Date published: 2022-03-14
Rated 4 out of 5 by from Easy To Use Turbo Tax makes doing your personal taxes less stressful.
Date published: 2022-03-14
Rated 3 out of 5 by from Please do not change the user interface too much I have been using the Turbotax Business for over 15 years and really like it. But I noticed that the version of 2021 Turbotax Business has been changed a bit. First, I noticed the tax result comparison between this year and last year was no longer shown. Next, there was no more "undo" election. For example, if one chose Schedule L, the unselection of the balance sheet becomes very hard, I had to delete 1120 completely and let the software regenerate it.
Date published: 2022-03-14
All TurboTax® Offerings Reviews - Page 4903
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax 2022 It’s really awesome in turbo tax.,,I will stay with them until next tax prep.g
Date published: 2022-03-14
Rated 5 out of 5 by from Turbo tax makes doing taxes as easy a possible! Like that walks you through each sections and allows you to import info as needed. Makes filing taxes less stressful. Definitely recommend Turbo Tax.
Date published: 2022-03-14
Rated 5 out of 5 by from Turbo Tax is Awesome! Super easy to do and I felt confident I was doing it correctly with the guidance in the program
Date published: 2022-03-14
Rated 3 out of 5 by from More Work For some reason it was lacking a lot of my information from last year.
Date published: 2022-03-14
Rated 5 out of 5 by from Keeps getting easier I've used TurboTax to do my taxes every year except 2015 when I expected to have a unique tax situation. The tax professional told me that TurboTax is a great option for people like me and that I can't go wrong using it. Even better is that TurboTax keeps getting easier to use. I used to have to type in all kind of information but this year, TT read all of my forms--even when I just screen shot them! Talk about easy! Thank you for making tax time simplified.
Date published: 2022-03-14
Rated 2 out of 5 by from Turbotax is very disappointing! Lots of confusing places. Many places have no appropriate guidance or useful information to help the user to navigate.
Date published: 2022-03-14
Rated 5 out of 5 by from Been using this for 8 years apparently TurboTax has always been pretty easy and straight forward to use. You have the option to upgrade if you have more complicated taxes compared to your previous years. Process takes roughly 30 minutes to do.
Date published: 2022-03-14
Rated 4 out of 5 by from Turbo Tax is confusing but pretty good The service without live help (even though I paid for it ) was confusing. It should have been as easy as it was 2 years ago. This year things just seemed a tad more difficult.
Date published: 2022-03-14
Rated 4 out of 5 by from Easy To Use Turbo Tax makes doing your personal taxes less stressful.
Date published: 2022-03-14
Rated 3 out of 5 by from Please do not change the user interface too much I have been using the Turbotax Business for over 15 years and really like it. But I noticed that the version of 2021 Turbotax Business has been changed a bit. First, I noticed the tax result comparison between this year and last year was no longer shown. Next, there was no more "undo" election. For example, if one chose Schedule L, the unselection of the balance sheet becomes very hard, I had to delete 1120 completely and let the software regenerate it.
Date published: 2022-03-14
All TurboTax® Offerings Reviews - Page 4903