TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72145 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Easy to Use The step by step process is straight forward and simple to use.
Date published: 2021-10-01
Rated 2 out of 5 by from Turbo Tax is Great I have used Turbo Tax for many years and have used the Turbo Tax Max. I always like to have extra help just in case of an audit. I also used live help for my filing and review this year and it was a great help!!!
Date published: 2021-10-01
Rated 2 out of 5 by from Lots of probels I had lots of problems finding sections and the Audit Asist was a waste of time and money.
Date published: 2021-10-01
Rated 1 out of 5 by from I have used Turbo Tax for 30 years never again You seem to be more interested in making extra money with promises of ability to fix rejected returns but when needed you are of no help. + you are partnered with Karma why? I have tried over 10 times to re-submit needing correct AGI, I even got it from IRS for 2019 and it is still rejected every time.
Date published: 2021-10-01
Rated 5 out of 5 by from Ease of Use Incredibly easy to use and when I needed a CPOA to review it was almost an instant phone call from the moment I clicked "contact me"
Date published: 2021-10-01
Rated 5 out of 5 by from Love turbotax Love using turbotax walks you through everything. And they have live help if you need
Date published: 2021-10-01
Rated 5 out of 5 by from Turbo Tax is well worth the money my turbo tax help was great, as always i have always had GREAT cust service from turbo tax
Date published: 2021-10-01
Rated 5 out of 5 by from Great Product! Since I only have to deal with this hated activity once a year, I really appreciate the guidance and confidence I get with TurboTax.
Date published: 2021-10-01
Rated 5 out of 5 by from Everything was self explanatory It was a good experience. Everything was laid out in simple form.
Date published: 2021-10-01
Rated 5 out of 5 by from It's pretty dope tbh You know, everyone always tells me how annoying taxes are, but even with there being problems with stuff getting rejected, the turbo tax system and employees made it very easy to fix everything.
Date published: 2021-10-01
All TurboTax® Offerings Reviews - Page 4887
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Easy to Use The step by step process is straight forward and simple to use.
Date published: 2021-10-01
Rated 2 out of 5 by from Turbo Tax is Great I have used Turbo Tax for many years and have used the Turbo Tax Max. I always like to have extra help just in case of an audit. I also used live help for my filing and review this year and it was a great help!!!
Date published: 2021-10-01
Rated 2 out of 5 by from Lots of probels I had lots of problems finding sections and the Audit Asist was a waste of time and money.
Date published: 2021-10-01
Rated 1 out of 5 by from I have used Turbo Tax for 30 years never again You seem to be more interested in making extra money with promises of ability to fix rejected returns but when needed you are of no help. + you are partnered with Karma why? I have tried over 10 times to re-submit needing correct AGI, I even got it from IRS for 2019 and it is still rejected every time.
Date published: 2021-10-01
Rated 5 out of 5 by from Ease of Use Incredibly easy to use and when I needed a CPOA to review it was almost an instant phone call from the moment I clicked "contact me"
Date published: 2021-10-01
Rated 5 out of 5 by from Love turbotax Love using turbotax walks you through everything. And they have live help if you need
Date published: 2021-10-01
Rated 5 out of 5 by from Turbo Tax is well worth the money my turbo tax help was great, as always i have always had GREAT cust service from turbo tax
Date published: 2021-10-01
Rated 5 out of 5 by from Great Product! Since I only have to deal with this hated activity once a year, I really appreciate the guidance and confidence I get with TurboTax.
Date published: 2021-10-01
Rated 5 out of 5 by from Everything was self explanatory It was a good experience. Everything was laid out in simple form.
Date published: 2021-10-01
Rated 5 out of 5 by from It's pretty dope tbh You know, everyone always tells me how annoying taxes are, but even with there being problems with stuff getting rejected, the turbo tax system and employees made it very easy to fix everything.
Date published: 2021-10-01
All TurboTax® Offerings Reviews - Page 4887