TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Great Tax Prep Program Lead me through entire process of preparing my business income tax filings. Its completeness instills confidence that filing is done correctly. E-file was easy to do.
Date published: 2022-03-14
Rated 5 out of 5 by from If you have a question they have the answer I was worried about my health coverage affecting my taxes and worried about tax breaks and well turbo tax showed me everything before I even asked and offered tax breaks that I was unaware of. They really make things easy.
Date published: 2022-03-14
Rated 5 out of 5 by from Magnificent I have had nothing but a wonderful experience every year. This year both Mary Jane and Ron were outstanding in helping me with my complicated return since I live in Ohio but work in Kentucky. I will always use Turbo Tax in the future.
Date published: 2022-03-14
Rated 5 out of 5 by from makes taxes so easy I love turbo tax have been using it for years Its very easy to use
Date published: 2022-03-14
Rated 5 out of 5 by from Great, but improvements needed If you enter summary data from broker statements you must attach the full statement to your return. TurboTax says they will guide you through this process, but they never do. A 2019 user post explains the work around for this programming oversight. Attach the broker statements to the Form 8453-FE which TurboTax does allow you to attach. Not intuitive, but at least it is attached to the return.
Date published: 2022-03-14
Rated 5 out of 5 by from Awesome im a loyal f9r about 8 years now. its easy and fast
Date published: 2022-03-14
Rated 2 out of 5 by from STATE FILING FEE IS A RIP OFF! Software is fine. Help is less useful than Google Search. Hate having to pay for State e-file separately. Used to be included in price some years ago. Just another way to raise cost while hiding truth.
Date published: 2022-03-14
Rated 1 out of 5 by from Not very user friendly - getting worse each year Each year the program has become less and less user friendly. It seems to trip over itself when it reviews for errors. Specifically, it does not know how to handle PPP loan forgiveness. I spent 3 days doing exactly what it asked, and it sent me in circles until I finally found a way for it to work. Wasted days on nonsense.
Date published: 2022-03-14
Rated 3 out of 5 by from no opinion have not received a call from expert as I've requested.
Date published: 2022-03-14
Rated 5 out of 5 by from So easy First time using turbotax- it made it so easy!!!!!
Date published: 2022-03-14
All TurboTax® Offerings Reviews - Page 4885
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Tax Prep Program Lead me through entire process of preparing my business income tax filings. Its completeness instills confidence that filing is done correctly. E-file was easy to do.
Date published: 2022-03-14
Rated 5 out of 5 by from If you have a question they have the answer I was worried about my health coverage affecting my taxes and worried about tax breaks and well turbo tax showed me everything before I even asked and offered tax breaks that I was unaware of. They really make things easy.
Date published: 2022-03-14
Rated 5 out of 5 by from Magnificent I have had nothing but a wonderful experience every year. This year both Mary Jane and Ron were outstanding in helping me with my complicated return since I live in Ohio but work in Kentucky. I will always use Turbo Tax in the future.
Date published: 2022-03-14
Rated 5 out of 5 by from makes taxes so easy I love turbo tax have been using it for years Its very easy to use
Date published: 2022-03-14
Rated 5 out of 5 by from Great, but improvements needed If you enter summary data from broker statements you must attach the full statement to your return. TurboTax says they will guide you through this process, but they never do. A 2019 user post explains the work around for this programming oversight. Attach the broker statements to the Form 8453-FE which TurboTax does allow you to attach. Not intuitive, but at least it is attached to the return.
Date published: 2022-03-14
Rated 5 out of 5 by from Awesome im a loyal f9r about 8 years now. its easy and fast
Date published: 2022-03-14
Rated 2 out of 5 by from STATE FILING FEE IS A RIP OFF! Software is fine. Help is less useful than Google Search. Hate having to pay for State e-file separately. Used to be included in price some years ago. Just another way to raise cost while hiding truth.
Date published: 2022-03-14
Rated 1 out of 5 by from Not very user friendly - getting worse each year Each year the program has become less and less user friendly. It seems to trip over itself when it reviews for errors. Specifically, it does not know how to handle PPP loan forgiveness. I spent 3 days doing exactly what it asked, and it sent me in circles until I finally found a way for it to work. Wasted days on nonsense.
Date published: 2022-03-14
Rated 3 out of 5 by from no opinion have not received a call from expert as I've requested.
Date published: 2022-03-14
Rated 5 out of 5 by from So easy First time using turbotax- it made it so easy!!!!!
Date published: 2022-03-14
All TurboTax® Offerings Reviews - Page 4885