TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from No hassle service The encounter was smooth and the interaction with Stephanie was good
Date published: 2022-03-09
Rated 5 out of 5 by from TurboTax is quick and easy! It was super easy, it filled in all the info from my W-2 since i filed last year and all i had to do was review it! Then when I had some confusion during the process, Daisy called me and helped me through the rest of the process!
Date published: 2022-03-09
Rated 5 out of 5 by from TurboTax It was awesome because of Theresa. She helped out every step of the way
Date published: 2022-03-09
Rated 2 out of 5 by from Turbo tax is functional It works pretty well as an S-Corp return program. As long as your situation isn't too complex. Did not link to my quickbooks online account in a way that was user friendly. That's dissapointing.
Date published: 2022-03-09
Rated 5 out of 5 by from Very helpful services We had a lot of confusing information this year and the tax expert really helped us sort through the mess.
Date published: 2022-03-09
Rated 1 out of 5 by from Too dependent on display settings I have used TurboTax for 26 years. The past 2 years have been very cumbersome. I have to adjust settings just to enter the license code -- multiple times just guessing. This year I tried to eFile my state taxes and I never could get the payment screen to populate.
Date published: 2022-03-09
Rated 5 out of 5 by from Awesome Very responsive and quick! Knows what they are doing
Date published: 2022-03-09
Rated 3 out of 5 by from Fairly simple to do on your own. It wasn't too difficult to do on your own. Only bad thing was it was kind of expensive around 140$ I think you can find someone to do it for 100$, without the stress and time spent doing this.
Date published: 2022-03-09
Rated 2 out of 5 by from Turbo time This is the most complicated year yet. Two LONG days and a hour and a half on the phone with a tec.who couldn't figure out my issue either. doing something different next year.
Date published: 2022-03-09
Rated 1 out of 5 by from I hate TurboTax I hate having my checking account information listed in turbo tax from prior years with all the information for review and then have to re-enter the same information on the same screen. I hate purchasing Turbotax from you on line and putting the license number in and then when I go to file my return you make me login online and then after I do that on the next sceen when I go to pay my EFILE fee you make me log in again. that is why I hate Turbo Tax.
Date published: 2022-03-09
All TurboTax® Offerings Reviews - Page 4875
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from No hassle service The encounter was smooth and the interaction with Stephanie was good
Date published: 2022-03-09
Rated 5 out of 5 by from TurboTax is quick and easy! It was super easy, it filled in all the info from my W-2 since i filed last year and all i had to do was review it! Then when I had some confusion during the process, Daisy called me and helped me through the rest of the process!
Date published: 2022-03-09
Rated 5 out of 5 by from TurboTax It was awesome because of Theresa. She helped out every step of the way
Date published: 2022-03-09
Rated 2 out of 5 by from Turbo tax is functional It works pretty well as an S-Corp return program. As long as your situation isn't too complex. Did not link to my quickbooks online account in a way that was user friendly. That's dissapointing.
Date published: 2022-03-09
Rated 5 out of 5 by from Very helpful services We had a lot of confusing information this year and the tax expert really helped us sort through the mess.
Date published: 2022-03-09
Rated 1 out of 5 by from Too dependent on display settings I have used TurboTax for 26 years. The past 2 years have been very cumbersome. I have to adjust settings just to enter the license code -- multiple times just guessing. This year I tried to eFile my state taxes and I never could get the payment screen to populate.
Date published: 2022-03-09
Rated 5 out of 5 by from Awesome Very responsive and quick! Knows what they are doing
Date published: 2022-03-09
Rated 3 out of 5 by from Fairly simple to do on your own. It wasn't too difficult to do on your own. Only bad thing was it was kind of expensive around 140$ I think you can find someone to do it for 100$, without the stress and time spent doing this.
Date published: 2022-03-09
Rated 2 out of 5 by from Turbo time This is the most complicated year yet. Two LONG days and a hour and a half on the phone with a tec.who couldn't figure out my issue either. doing something different next year.
Date published: 2022-03-09
Rated 1 out of 5 by from I hate TurboTax I hate having my checking account information listed in turbo tax from prior years with all the information for review and then have to re-enter the same information on the same screen. I hate purchasing Turbotax from you on line and putting the license number in and then when I go to file my return you make me login online and then after I do that on the next sceen when I go to pay my EFILE fee you make me log in again. that is why I hate Turbo Tax.
Date published: 2022-03-09
All TurboTax® Offerings Reviews - Page 4875