TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Easy to use and understand The questions walk you through scenarios to help you maximize refunds.
Date published: 2022-03-14
Rated 1 out of 5 by from Too expensive, hidden fees. Could have done myself I had to pay extra to have my return filed with a schedule 2B, and in order to obtain the information for the form schedule 2B, I had to pay an additional $200 on top of the cost of the TurboTax Live service. Never again.
Date published: 2022-03-14
Rated 5 out of 5 by from Turbo Tax takes the worry out of filing taxes I have used Turbo Tax for years & am always comfortable with the process
Date published: 2022-03-14
Rated 2 out of 5 by from Forced to pay to file state return I have used turbotax for several years and this year you are forced to e-file your state once you file federal. You are forced to pay the $25 + tax to file your state return. May not be using turbotax again...
Date published: 2022-03-14
Rated 5 out of 5 by from Easy, easy! Keith made the process simple for me. I have little knowledge and he was so helpful
Date published: 2022-03-14
Rated 5 out of 5 by from I have been using Turbo Tax for years, i love it! They make it super easy to file and understand your taxes. Thank you Turbo Tax!!
Date published: 2022-03-14
Rated 3 out of 5 by from bad on 1099 MISC INSTRUCTIONS AND GUIDANCE bad on 1099 MISC INSTRUCTIONS AND GUIDANCE, wild goose chase on getting what was needed done. You have to clearer where you are leading folks. Then an extra charge comes up for Business expenses, IF yo have to go that route.
Date published: 2022-03-14
Rated 5 out of 5 by from Easy Peasy Turbo Tax always knew where I had stopped working.
Date published: 2022-03-14
Rated 5 out of 5 by from Turbo Tax is amazing The service was very easy to use and made filling much less stressful.
Date published: 2022-03-14
Rated 2 out of 5 by from TOTALLY FRUSTRATING Doing the taxes was the easy part. All my questions were answered and the taxes were completed up to filing with no problems. When I tried to file and pay with my credit card the program directed me to the website to complete the transaction. After signing in and reviewing personal information the website page was too large for my screen and could not be resized for use. The page would not advance from personal information to the next page. I finally had to call to complete the transaction. Computer based programs should not require phone calls to complete a transaction. Please fix this ASAP!
Date published: 2022-03-14
All TurboTax® Offerings Reviews - Page 4872
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use and understand The questions walk you through scenarios to help you maximize refunds.
Date published: 2022-03-14
Rated 1 out of 5 by from Too expensive, hidden fees. Could have done myself I had to pay extra to have my return filed with a schedule 2B, and in order to obtain the information for the form schedule 2B, I had to pay an additional $200 on top of the cost of the TurboTax Live service. Never again.
Date published: 2022-03-14
Rated 5 out of 5 by from Turbo Tax takes the worry out of filing taxes I have used Turbo Tax for years & am always comfortable with the process
Date published: 2022-03-14
Rated 2 out of 5 by from Forced to pay to file state return I have used turbotax for several years and this year you are forced to e-file your state once you file federal. You are forced to pay the $25 + tax to file your state return. May not be using turbotax again...
Date published: 2022-03-14
Rated 5 out of 5 by from Easy, easy! Keith made the process simple for me. I have little knowledge and he was so helpful
Date published: 2022-03-14
Rated 5 out of 5 by from I have been using Turbo Tax for years, i love it! They make it super easy to file and understand your taxes. Thank you Turbo Tax!!
Date published: 2022-03-14
Rated 3 out of 5 by from bad on 1099 MISC INSTRUCTIONS AND GUIDANCE bad on 1099 MISC INSTRUCTIONS AND GUIDANCE, wild goose chase on getting what was needed done. You have to clearer where you are leading folks. Then an extra charge comes up for Business expenses, IF yo have to go that route.
Date published: 2022-03-14
Rated 5 out of 5 by from Easy Peasy Turbo Tax always knew where I had stopped working.
Date published: 2022-03-14
Rated 5 out of 5 by from Turbo Tax is amazing The service was very easy to use and made filling much less stressful.
Date published: 2022-03-14
Rated 2 out of 5 by from TOTALLY FRUSTRATING Doing the taxes was the easy part. All my questions were answered and the taxes were completed up to filing with no problems. When I tried to file and pay with my credit card the program directed me to the website to complete the transaction. After signing in and reviewing personal information the website page was too large for my screen and could not be resized for use. The page would not advance from personal information to the next page. I finally had to call to complete the transaction. Computer based programs should not require phone calls to complete a transaction. Please fix this ASAP!
Date published: 2022-03-14
All TurboTax® Offerings Reviews - Page 4872