TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by from Felt tricked into paying for *Deluxe* I went through the whole process of filling all of my information out, thinking I could use teh free version, only to be informed at the very end that I do indeed need to pay $54... for both state and federal, so $108... PLUS a random fee of $39. Felt kind of scamy.... Probably will not be using again next year.
Date published: 2023-04-03
Rated 5 out of 5 by from EASY! Very easy to use! I would defiantly recommend this process for anyone.
Date published: 2023-04-03
Rated 5 out of 5 by from Turbo Tax- Love it! Ten years ago I sat at H&R Block for 2 hours and paid $200 to do everything in person. Since then, I've been doing them in my time with Turbo Tax and I would not go back for anything. My time in my own home. Love it!
Date published: 2023-04-03
Rated 3 out of 5 by from Not the same Seems like there were a lot of added items that made this much more difficult. Might be time to just take taxes to a tax person.
Date published: 2023-04-03
Rated 5 out of 5 by from 2022 income tax easy to use. Great leading questions,very good review of final doc.
Date published: 2023-04-03
Rated 3 out of 5 by from Hard to get the answer I needed Did not want a refund. Wanted to send refund to pay next year's estimated tax. Finally found how to do it but TurboTax seemed to want to send a refund. Instructions were not clear to me. Should have told me where to go in the questionnaire to find the proper box to check. Tried to phone but you have to purchase a phone conversation. Also, after buying TurboTax, I discovered it cost additional to e-file the state tax return. Felt nickeled and dimed. State tax return should also be included in the original price. My first year using TurboTax. Probably be easier to next year.
Date published: 2023-04-03
Rated 4 out of 5 by from ONE ISSUE WAY TO HARD TO NAVIGATE THROUGH THE PART WHERE I SOLD MY RENTAL HOUSE. NOT ENOUGH INFO GIVEN UP FRONT TO LET YOU KNOW IT COMES UP AT THE END OF THE RENTAL SECTION. I HAD TO GO OVER IT SEVERAL TIMES TO GET IT RIGHT. IT MADE A OTHERVISE EASY TASK AGRIVATNG.
Date published: 2023-04-03
Rated 5 out of 5 by from Turbo Tax is wonderful I was helped by Priscilla. She understood what I needed and was looking for. My heart was overjoyed and full in the end. Her kindness and understanding took my anxiety and sent it away. Thank you again Priscilla for your help.
Date published: 2023-04-03
Rated 5 out of 5 by from Great Excellent information and great to work. Been using for many years
Date published: 2023-04-03
Rated 5 out of 5 by from Was easy peezy Was very easy. Loved it. Much easier than doing it alone.
Date published: 2023-04-03
All TurboTax® Offerings Reviews - Page 4867
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Felt tricked into paying for *Deluxe* I went through the whole process of filling all of my information out, thinking I could use teh free version, only to be informed at the very end that I do indeed need to pay $54... for both state and federal, so $108... PLUS a random fee of $39. Felt kind of scamy.... Probably will not be using again next year.
Date published: 2023-04-03
Rated 5 out of 5 by from EASY! Very easy to use! I would defiantly recommend this process for anyone.
Date published: 2023-04-03
Rated 5 out of 5 by from Turbo Tax- Love it! Ten years ago I sat at H&R Block for 2 hours and paid $200 to do everything in person. Since then, I've been doing them in my time with Turbo Tax and I would not go back for anything. My time in my own home. Love it!
Date published: 2023-04-03
Rated 3 out of 5 by from Not the same Seems like there were a lot of added items that made this much more difficult. Might be time to just take taxes to a tax person.
Date published: 2023-04-03
Rated 5 out of 5 by from 2022 income tax easy to use. Great leading questions,very good review of final doc.
Date published: 2023-04-03
Rated 3 out of 5 by from Hard to get the answer I needed Did not want a refund. Wanted to send refund to pay next year's estimated tax. Finally found how to do it but TurboTax seemed to want to send a refund. Instructions were not clear to me. Should have told me where to go in the questionnaire to find the proper box to check. Tried to phone but you have to purchase a phone conversation. Also, after buying TurboTax, I discovered it cost additional to e-file the state tax return. Felt nickeled and dimed. State tax return should also be included in the original price. My first year using TurboTax. Probably be easier to next year.
Date published: 2023-04-03
Rated 4 out of 5 by from ONE ISSUE WAY TO HARD TO NAVIGATE THROUGH THE PART WHERE I SOLD MY RENTAL HOUSE. NOT ENOUGH INFO GIVEN UP FRONT TO LET YOU KNOW IT COMES UP AT THE END OF THE RENTAL SECTION. I HAD TO GO OVER IT SEVERAL TIMES TO GET IT RIGHT. IT MADE A OTHERVISE EASY TASK AGRIVATNG.
Date published: 2023-04-03
Rated 5 out of 5 by from Turbo Tax is wonderful I was helped by Priscilla. She understood what I needed and was looking for. My heart was overjoyed and full in the end. Her kindness and understanding took my anxiety and sent it away. Thank you again Priscilla for your help.
Date published: 2023-04-03
Rated 5 out of 5 by from Great Excellent information and great to work. Been using for many years
Date published: 2023-04-03
Rated 5 out of 5 by from Was easy peezy Was very easy. Loved it. Much easier than doing it alone.
Date published: 2023-04-03
All TurboTax® Offerings Reviews - Page 4867