TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from Turbo Tax is not easy It took me 14 hours to complete my taxes. I called Turbo Tax twice they were helpful.
Date published: 2022-03-14
Rated 1 out of 5 by from Fees are too high I like the process, but hidden fees don't show up until after you get too far to turn back, and I have very little dependents and things to file and i shouldn't be charged for an easy tax return, especially for half of my returns.
Date published: 2022-03-14
Rated 4 out of 5 by from Fast and easy Fast and easy to do my taxes with turbotax i love it.
Date published: 2022-03-14
Rated 5 out of 5 by from Tubotax is a great program I have used Turbo Tax for many years & have not had any problems yet. They were a little slow in providing all the necessary forms for support of form # 1116 but this may have been a Federal IRS problem. This is the first time I have experienced this problem in many years.
Date published: 2022-03-14
Rated 1 out of 5 by from App mistake When I tried the first time on doing my taxes I was trying to go through and do it myself not have to spend any money . When I went to the help icon it redirected me to the Live but obviously that is not something I was trying to do, but as the time went by I do not know how to navigate the app that’s why I asked for help but ended up having to loose a nice amount of my taxes.
Date published: 2022-03-14
Rated 4 out of 5 by from turbo tax is great i like turbo tax , i have a hard time understanding some parts, the online chats helps some times, the live help: helps alot more, i have not tried any other on line programs. i been useing turbotax for 3 years.
Date published: 2022-03-14
Rated 5 out of 5 by from Great software and easy to use! Great software and easy to use! Have been using for years and it is constantly improving and updated.
Date published: 2022-03-14
Rated 4 out of 5 by from Filing Business Forms with State Your description of what to do with a State Return for a Business is non-existent -- WHY?
Date published: 2022-03-14
Rated 5 out of 5 by from Works well Works well for this application do perform business taxes
Date published: 2022-03-14
Rated 5 out of 5 by from Won’t let me skip review Loved my tax guy. He is awesome, name is Lloyd. Would highly recommend
Date published: 2022-03-14
All TurboTax® Offerings Reviews - Page 4861
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax is not easy It took me 14 hours to complete my taxes. I called Turbo Tax twice they were helpful.
Date published: 2022-03-14
Rated 1 out of 5 by from Fees are too high I like the process, but hidden fees don't show up until after you get too far to turn back, and I have very little dependents and things to file and i shouldn't be charged for an easy tax return, especially for half of my returns.
Date published: 2022-03-14
Rated 4 out of 5 by from Fast and easy Fast and easy to do my taxes with turbotax i love it.
Date published: 2022-03-14
Rated 5 out of 5 by from Tubotax is a great program I have used Turbo Tax for many years & have not had any problems yet. They were a little slow in providing all the necessary forms for support of form # 1116 but this may have been a Federal IRS problem. This is the first time I have experienced this problem in many years.
Date published: 2022-03-14
Rated 1 out of 5 by from App mistake When I tried the first time on doing my taxes I was trying to go through and do it myself not have to spend any money . When I went to the help icon it redirected me to the Live but obviously that is not something I was trying to do, but as the time went by I do not know how to navigate the app that’s why I asked for help but ended up having to loose a nice amount of my taxes.
Date published: 2022-03-14
Rated 4 out of 5 by from turbo tax is great i like turbo tax , i have a hard time understanding some parts, the online chats helps some times, the live help: helps alot more, i have not tried any other on line programs. i been useing turbotax for 3 years.
Date published: 2022-03-14
Rated 5 out of 5 by from Great software and easy to use! Great software and easy to use! Have been using for years and it is constantly improving and updated.
Date published: 2022-03-14
Rated 4 out of 5 by from Filing Business Forms with State Your description of what to do with a State Return for a Business is non-existent -- WHY?
Date published: 2022-03-14
Rated 5 out of 5 by from Works well Works well for this application do perform business taxes
Date published: 2022-03-14
Rated 5 out of 5 by from Won’t let me skip review Loved my tax guy. He is awesome, name is Lloyd. Would highly recommend
Date published: 2022-03-14
All TurboTax® Offerings Reviews - Page 4861