TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 4 out of 5 by from TurboTax Very informative, although some description boxes could be better.
Date published: 2022-03-09
Rated 4 out of 5 by from Easy to use I have always liked turbo tax, it is a nice product easy to use. I think the change that was done to the W2 part may confuse some people
Date published: 2022-03-09
Rated 3 out of 5 by from Turbotax is ok TurboTax is easy to use and helpful. I don't like I couldn't go back to Deluxe from Premier. I think Turbo Tax is expensive. I could have had my taxes and my parents' taxes completed by an accountant for the same as I paid for just filing my simple taxes with Turbo Tax.
Date published: 2022-03-09
Rated 5 out of 5 by from TurboTax Helped Me Achieve My Goal One of my friends used TurboTax's live expert service to file their return this year and recommended it, even though their return ended up not filing just as a simple return. Even so, I went in optimistic and was surprised by how helpful my tax prep assistant and expert ended up being. Definitely worth the peace of mind of making sure you are getting everything you are entitled to.
Date published: 2022-03-09
Rated 5 out of 5 by from Turbo Tax customer service is great! I had several areas where I had chat support within 5 minutes. I had call back for additional support within 5 minutes. Customer support and technicians are always supportive, friendly and patient. They even stay on the line until you are satisfied.
Date published: 2022-03-09
Rated 5 out of 5 by from I strongly suggest TurboTax They were great and it was free!! Thank you TurboTax
Date published: 2022-03-09
Rated 5 out of 5 by from easy to use! awesome site. very efficient and easy to use thank you!
Date published: 2022-03-09
Rated 5 out of 5 by from Quick and Easy We were able to get all of our information inputted quickly and properly
Date published: 2022-03-09
Rated 5 out of 5 by from Works for me! I have been filing with TurboTax for the last 5+ years and no issues. Easy step-by-step instructions and plenty of help menus to assist.
Date published: 2022-03-09
Rated 5 out of 5 by from Charlotte was outstanding. Charlotte was extremally helpful and took her time to guide me through the tax process start to finish. You should give this lady a raise.
Date published: 2022-03-09
All TurboTax® Offerings Reviews - Page 4852
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax Very informative, although some description boxes could be better.
Date published: 2022-03-09
Rated 4 out of 5 by from Easy to use I have always liked turbo tax, it is a nice product easy to use. I think the change that was done to the W2 part may confuse some people
Date published: 2022-03-09
Rated 3 out of 5 by from Turbotax is ok TurboTax is easy to use and helpful. I don't like I couldn't go back to Deluxe from Premier. I think Turbo Tax is expensive. I could have had my taxes and my parents' taxes completed by an accountant for the same as I paid for just filing my simple taxes with Turbo Tax.
Date published: 2022-03-09
Rated 5 out of 5 by from TurboTax Helped Me Achieve My Goal One of my friends used TurboTax's live expert service to file their return this year and recommended it, even though their return ended up not filing just as a simple return. Even so, I went in optimistic and was surprised by how helpful my tax prep assistant and expert ended up being. Definitely worth the peace of mind of making sure you are getting everything you are entitled to.
Date published: 2022-03-09
Rated 5 out of 5 by from Turbo Tax customer service is great! I had several areas where I had chat support within 5 minutes. I had call back for additional support within 5 minutes. Customer support and technicians are always supportive, friendly and patient. They even stay on the line until you are satisfied.
Date published: 2022-03-09
Rated 5 out of 5 by from I strongly suggest TurboTax They were great and it was free!! Thank you TurboTax
Date published: 2022-03-09
Rated 5 out of 5 by from easy to use! awesome site. very efficient and easy to use thank you!
Date published: 2022-03-09
Rated 5 out of 5 by from Quick and Easy We were able to get all of our information inputted quickly and properly
Date published: 2022-03-09
Rated 5 out of 5 by from Works for me! I have been filing with TurboTax for the last 5+ years and no issues. Easy step-by-step instructions and plenty of help menus to assist.
Date published: 2022-03-09
Rated 5 out of 5 by from Charlotte was outstanding. Charlotte was extremally helpful and took her time to guide me through the tax process start to finish. You should give this lady a raise.
Date published: 2022-03-09
All TurboTax® Offerings Reviews - Page 4852