TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from awesome sauce Quick, fast, can save and come back as needed! awesome!
Date published: 2022-03-15
Rated 5 out of 5 by from Turbotax was great Had a great Experience with turbotax and Gregory prepared my taxes for me
Date published: 2022-03-15
Rated 5 out of 5 by from love Turbotax Turbotax makes it easier to understand the process and easier to get help if you don't
Date published: 2022-03-15
Rated 1 out of 5 by from TurboTax is a joke Too much leaving customers hanging dry. Too much leaving customers hanging dry.
Date published: 2022-03-15
Rated 1 out of 5 by from First Bad Experience with Turbo Tax Business I have been using Turbo Tax Business for years now to prepare and file Trust returns. In the past, the program walked me through everything. This year, most notably on my IL state return, I had to manually enter information into forms. One specific case was that the program did not ask if I had made any estimated tax payment, which I had, so it did not subtract those from what was owed.
Date published: 2022-03-15
Rated 5 out of 5 by from Turbotax just takes a day Almost al the questions are easy to understand. Otherwise very good progress.
Date published: 2022-03-15
Rated 5 out of 5 by from So Easy! I've always been hesitant to use Turbo Tax on my own, but they couldn't make it easier to use! Charmaine was extremely helpful going through my return with me and being so patient.
Date published: 2022-03-15
Rated 4 out of 5 by from 2021 Premier - OK I have been using TT for at least 18 years, CD, Download, and On-Line (ths year only). I had to bail and use the down load version this year because of un-disclosed limitations of the premier version that REQUIRED me to use on-line assistance at $112! I bailed and paid $70 at amacom and downloaded Premier. Bad, bad ,user interface.
Date published: 2022-03-15
Rated 4 out of 5 by from Awesome Had very nice first experience and did it easier Expert helped till submission
Date published: 2022-03-15
Rated 3 out of 5 by from Turbotax Business 2021 I was elated there were no issues with tax program.
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 4844
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from awesome sauce Quick, fast, can save and come back as needed! awesome!
Date published: 2022-03-15
Rated 5 out of 5 by from Turbotax was great Had a great Experience with turbotax and Gregory prepared my taxes for me
Date published: 2022-03-15
Rated 5 out of 5 by from love Turbotax Turbotax makes it easier to understand the process and easier to get help if you don't
Date published: 2022-03-15
Rated 1 out of 5 by from TurboTax is a joke Too much leaving customers hanging dry. Too much leaving customers hanging dry.
Date published: 2022-03-15
Rated 1 out of 5 by from First Bad Experience with Turbo Tax Business I have been using Turbo Tax Business for years now to prepare and file Trust returns. In the past, the program walked me through everything. This year, most notably on my IL state return, I had to manually enter information into forms. One specific case was that the program did not ask if I had made any estimated tax payment, which I had, so it did not subtract those from what was owed.
Date published: 2022-03-15
Rated 5 out of 5 by from Turbotax just takes a day Almost al the questions are easy to understand. Otherwise very good progress.
Date published: 2022-03-15
Rated 5 out of 5 by from So Easy! I've always been hesitant to use Turbo Tax on my own, but they couldn't make it easier to use! Charmaine was extremely helpful going through my return with me and being so patient.
Date published: 2022-03-15
Rated 4 out of 5 by from 2021 Premier - OK I have been using TT for at least 18 years, CD, Download, and On-Line (ths year only). I had to bail and use the down load version this year because of un-disclosed limitations of the premier version that REQUIRED me to use on-line assistance at $112! I bailed and paid $70 at amacom and downloaded Premier. Bad, bad ,user interface.
Date published: 2022-03-15
Rated 4 out of 5 by from Awesome Had very nice first experience and did it easier Expert helped till submission
Date published: 2022-03-15
Rated 3 out of 5 by from Turbotax Business 2021 I was elated there were no issues with tax program.
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 4844