TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo Tax got it done Generally great, the ? provided explanations. One unclear area was RMDs, whether to say not required due to Covid 2020 exemption or not. No help area on that specific.
Date published: 2021-05-07
Rated 4 out of 5 by from Great Too many windows and google account requirements. Difficult to just print to PDF.
Date published: 2021-05-07
Rated 3 out of 5 by from Great tool with a few limits Great tool and really can handle 99% of the tax cases. One improvement need is to eliminate the maximum number of 10,000,000. Lots of inconveniences caused by this and even block e-filing. Hope it can be fixed in 2021 version.
Date published: 2021-05-07
Rated 4 out of 5 by from TurboTax Usually, there are no problems with Turbo Tax. Unfortunately, the program thought there was a missing update. Which there was not. Phone help was AWESOME!!
Date published: 2021-05-07
Rated 5 out of 5 by from taxes outstanding service thank you will use y'all again next year
Date published: 2021-05-07
Rated 5 out of 5 by from TurboTax is a great way to do your own taxes I have been using TurboTax for many years and have had only one problem in that time. It makes doing taxes easy and fast.
Date published: 2021-05-07
Rated 4 out of 5 by from TurboTax is awesome, when it works correctly. I had a glitch when trying to e-file my taxes, but a fresh program download fixed the issue.
Date published: 2021-05-07
Rated 5 out of 5 by from Thank You for E-Filing for Free Both are retired & only file our SSA 1099 & the 1099R....Everyone else wanted to charge us at least $35 to file our state income tax.....Thank you for filing our State Income Tax for free....
Date published: 2021-05-07
Rated 5 out of 5 by from EXCELLENT EXCELLENT VERY EASY TO USE AND INSTRUCTIONS ARE WELL WRITTEN
Date published: 2021-05-07
Rated 5 out of 5 by from It's ok! Use it every year. Love it! Will use it next year also!
Date published: 2021-05-07
All TurboTax® Offerings Reviews - Page 4838
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax got it done Generally great, the ? provided explanations. One unclear area was RMDs, whether to say not required due to Covid 2020 exemption or not. No help area on that specific.
Date published: 2021-05-07
Rated 4 out of 5 by from Great Too many windows and google account requirements. Difficult to just print to PDF.
Date published: 2021-05-07
Rated 3 out of 5 by from Great tool with a few limits Great tool and really can handle 99% of the tax cases. One improvement need is to eliminate the maximum number of 10,000,000. Lots of inconveniences caused by this and even block e-filing. Hope it can be fixed in 2021 version.
Date published: 2021-05-07
Rated 4 out of 5 by from TurboTax Usually, there are no problems with Turbo Tax. Unfortunately, the program thought there was a missing update. Which there was not. Phone help was AWESOME!!
Date published: 2021-05-07
Rated 5 out of 5 by from taxes outstanding service thank you will use y'all again next year
Date published: 2021-05-07
Rated 5 out of 5 by from TurboTax is a great way to do your own taxes I have been using TurboTax for many years and have had only one problem in that time. It makes doing taxes easy and fast.
Date published: 2021-05-07
Rated 4 out of 5 by from TurboTax is awesome, when it works correctly. I had a glitch when trying to e-file my taxes, but a fresh program download fixed the issue.
Date published: 2021-05-07
Rated 5 out of 5 by from Thank You for E-Filing for Free Both are retired & only file our SSA 1099 & the 1099R....Everyone else wanted to charge us at least $35 to file our state income tax.....Thank you for filing our State Income Tax for free....
Date published: 2021-05-07
Rated 5 out of 5 by from EXCELLENT EXCELLENT VERY EASY TO USE AND INSTRUCTIONS ARE WELL WRITTEN
Date published: 2021-05-07
Rated 5 out of 5 by from It's ok! Use it every year. Love it! Will use it next year also!
Date published: 2021-05-07
All TurboTax® Offerings Reviews - Page 4838