TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from EXPERT HELP WITH TAXES Mr. Tevin did a great job with my taxes to its fruition with kindness, a great bedside manor which was pleasant to me. Thanks for employee's like him.
Date published: 2022-03-15
Rated 5 out of 5 by from TurboTax My Experience with TurboTax was awesome great no complaints at all
Date published: 2022-03-15
Rated 5 out of 5 by from i love turbo tax Turbo tax is always the best way to go,i never have any problems with them
Date published: 2022-03-15
Rated 5 out of 5 by from great! turbo tax is incredibly easy to use. I dont stress about taxes
Date published: 2022-03-15
Rated 4 out of 5 by from Needs Clarification Product should display what states if any that are not supported. I live in Montana, which is not supported through the program, so I still needed to resolve state separately when I thought that the state was available. I understand this is a separate fee for state as well, but the program does not support my state and no mention of this prior to purchase.
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo tax is great It was great. Super easy. Didn’t have to worry about anything.
Date published: 2022-03-15
Rated 5 out of 5 by from Easy and fast! Easy and fast with prompt communications from an amazing Tax preparer Ms.B
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo Tax is great I am a CPA, and found turbo tax incredibly simple yet very thorough and accurate.
Date published: 2022-03-15
Rated 5 out of 5 by from it is awesome the experience is good. I have used it for 3 years.
Date published: 2022-03-15
Rated 4 out of 5 by from TurboTax is Pretty Good It is generally pretty clear. I had difficulty understanding how to determine amount not taxable in Iowa--Box 14 on the 1099R--which is amount withheld for Iowa tax. That that was the number to use was not intuitive to me. I hope I entered the correct number. Telephone call back was usually helpful. Sometimes background noise or use of a speaker phone was distracting. I would like to have been able to access worksheets while entering information. It appears that I can only do that once a return has been filed. When reviewing previous return I would like to have been able to see the answers I entered INCLUDING the screens that would show what boxes or buttons I marked.
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 4836
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from EXPERT HELP WITH TAXES Mr. Tevin did a great job with my taxes to its fruition with kindness, a great bedside manor which was pleasant to me. Thanks for employee's like him.
Date published: 2022-03-15
Rated 5 out of 5 by from TurboTax My Experience with TurboTax was awesome great no complaints at all
Date published: 2022-03-15
Rated 5 out of 5 by from i love turbo tax Turbo tax is always the best way to go,i never have any problems with them
Date published: 2022-03-15
Rated 5 out of 5 by from great! turbo tax is incredibly easy to use. I dont stress about taxes
Date published: 2022-03-15
Rated 4 out of 5 by from Needs Clarification Product should display what states if any that are not supported. I live in Montana, which is not supported through the program, so I still needed to resolve state separately when I thought that the state was available. I understand this is a separate fee for state as well, but the program does not support my state and no mention of this prior to purchase.
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo tax is great It was great. Super easy. Didn’t have to worry about anything.
Date published: 2022-03-15
Rated 5 out of 5 by from Easy and fast! Easy and fast with prompt communications from an amazing Tax preparer Ms.B
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo Tax is great I am a CPA, and found turbo tax incredibly simple yet very thorough and accurate.
Date published: 2022-03-15
Rated 5 out of 5 by from it is awesome the experience is good. I have used it for 3 years.
Date published: 2022-03-15
Rated 4 out of 5 by from TurboTax is Pretty Good It is generally pretty clear. I had difficulty understanding how to determine amount not taxable in Iowa--Box 14 on the 1099R--which is amount withheld for Iowa tax. That that was the number to use was not intuitive to me. I hope I entered the correct number. Telephone call back was usually helpful. Sometimes background noise or use of a speaker phone was distracting. I would like to have been able to access worksheets while entering information. It appears that I can only do that once a return has been filed. When reviewing previous return I would like to have been able to see the answers I entered INCLUDING the screens that would show what boxes or buttons I marked.
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 4836