TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo tax is awesome and easy to use The lady that helped me was so nice and patient. She was on the phone with me for over an hour. She was very knowledgeable
Date published: 2021-02-24
Rated 5 out of 5 by from Been using for years, easy, fast, and secure! My husband and I use turbotax for the past few years and they always make it so streamlined. We love it! No more dreading tax season.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is Awesome I love Turbo Tax! Its user friendly and makes you not dread doing taxes.
Date published: 2021-02-24
Rated 4 out of 5 by from Have used Turbo Tax for years. If you have a simple return, it's free to file federal and state. This year was very frustrating. It took me two afternoons to finish my returns because instructions were not clear on RMDs and redepositing them into an IRA. I live chatted with someone and didn't get a clear answer. But, to be fair, I may not have been asking the right question. Next day went back into app and reviewed after doing independent research. She pointed me in the right direction, but still it was a struggle to finally get the information entered correctly. Think it's just one of those years. Lots of exceptions to the rules because of CARES act. Over all I have been happy with Turbo Tax and being able to e-file my returns has worked well.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo tax is wonderful I've done my taxes with turbo tax for6 tears and I would not have anyone else do them
Date published: 2021-02-24
Rated 5 out of 5 by from 2020 Tax Return Everything went extremely smooth, even the updates. No problems. I wouldn't consider changing tax software. Great experience.
Date published: 2021-02-24
Rated 5 out of 5 by from It walks you through every step It is very user friendly. Walks you through all of the steps. Experts to help are very accessible.
Date published: 2021-02-24
Rated 5 out of 5 by from excellent service I paid for the live tax assistance this year which totally helped identify changes to my tax return due to covid sick leave, buying a new house, selling our old house. She was very knowledgeable and helpful.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax takes the stress out of filing This is the second year i have used turbo tax and find it most convenient! Stress free, questions are easy to answer and on line assistance is avasilable if needed, which I did and again extremely helpful.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is great and easy to use Loved using Turbo Tax. Easy to follow instructions
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 484
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo tax is awesome and easy to use The lady that helped me was so nice and patient. She was on the phone with me for over an hour. She was very knowledgeable
Date published: 2021-02-24
Rated 5 out of 5 by from Been using for years, easy, fast, and secure! My husband and I use turbotax for the past few years and they always make it so streamlined. We love it! No more dreading tax season.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is Awesome I love Turbo Tax! Its user friendly and makes you not dread doing taxes.
Date published: 2021-02-24
Rated 4 out of 5 by from Have used Turbo Tax for years. If you have a simple return, it's free to file federal and state. This year was very frustrating. It took me two afternoons to finish my returns because instructions were not clear on RMDs and redepositing them into an IRA. I live chatted with someone and didn't get a clear answer. But, to be fair, I may not have been asking the right question. Next day went back into app and reviewed after doing independent research. She pointed me in the right direction, but still it was a struggle to finally get the information entered correctly. Think it's just one of those years. Lots of exceptions to the rules because of CARES act. Over all I have been happy with Turbo Tax and being able to e-file my returns has worked well.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo tax is wonderful I've done my taxes with turbo tax for6 tears and I would not have anyone else do them
Date published: 2021-02-24
Rated 5 out of 5 by from 2020 Tax Return Everything went extremely smooth, even the updates. No problems. I wouldn't consider changing tax software. Great experience.
Date published: 2021-02-24
Rated 5 out of 5 by from It walks you through every step It is very user friendly. Walks you through all of the steps. Experts to help are very accessible.
Date published: 2021-02-24
Rated 5 out of 5 by from excellent service I paid for the live tax assistance this year which totally helped identify changes to my tax return due to covid sick leave, buying a new house, selling our old house. She was very knowledgeable and helpful.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax takes the stress out of filing This is the second year i have used turbo tax and find it most convenient! Stress free, questions are easy to answer and on line assistance is avasilable if needed, which I did and again extremely helpful.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is great and easy to use Loved using Turbo Tax. Easy to follow instructions
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 484