TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from easy to follow easy to follow and understand..thank you Great work!!!
Date published: 2022-03-15
Rated 4 out of 5 by from Turbo Tax Forced Review Like most things about the program, but this forced review is annoying
Date published: 2022-03-15
Rated 5 out of 5 by from Easy way to get taxes done. Both Lynnea and Brandy were wonderful helping me, I may use this service again.
Date published: 2022-03-15
Rated 1 out of 5 by from TOO EXPENSIVE NOW, NEVER USING TURBOTAX AGAIN I started with TurboTax in 2014 because it was an easy, accessible, affordable tool to file my simple taxes. Now, they charge for federal taxes, state taxes, and to use my refund to pay them. The prices have gone up. After this year, I'm done. Not even worth it anymore.
Date published: 2022-03-15
Rated 5 out of 5 by from Easy as Sunday Morning The forms were easy to understand. I did get free help with tax expert and she was amazing
Date published: 2022-03-15
Rated 2 out of 5 by from Turbo Tax - had lots of update problems. Very Bad. Huge update problems. Very frustrating and annoying experience
Date published: 2022-03-15
Rated 4 out of 5 by from I have used it for many years! The only issue I have is if you make a mistake or decide to change something (such as changing a deduction to a depreciation or vice versa), it is very hard to do & Turbo tax puts the mistake back in after you change it.
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo tax was grate Very nice very friendly happy to work with Kimberly anytime...very patient and responds very quickly
Date published: 2022-03-15
Rated 4 out of 5 by from Turbo tax left me wondering Turbo tax said free I tried to file myself and was going to get charged so I click to have them done for me it said free but in the end i had too pay
Date published: 2022-03-15
Rated 5 out of 5 by from Awesome Absolutely easy to follow. Love it. I would and have recommended quite a few family and friends.
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 4826
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from easy to follow easy to follow and understand..thank you Great work!!!
Date published: 2022-03-15
Rated 4 out of 5 by from Turbo Tax Forced Review Like most things about the program, but this forced review is annoying
Date published: 2022-03-15
Rated 5 out of 5 by from Easy way to get taxes done. Both Lynnea and Brandy were wonderful helping me, I may use this service again.
Date published: 2022-03-15
Rated 1 out of 5 by from TOO EXPENSIVE NOW, NEVER USING TURBOTAX AGAIN I started with TurboTax in 2014 because it was an easy, accessible, affordable tool to file my simple taxes. Now, they charge for federal taxes, state taxes, and to use my refund to pay them. The prices have gone up. After this year, I'm done. Not even worth it anymore.
Date published: 2022-03-15
Rated 5 out of 5 by from Easy as Sunday Morning The forms were easy to understand. I did get free help with tax expert and she was amazing
Date published: 2022-03-15
Rated 2 out of 5 by from Turbo Tax - had lots of update problems. Very Bad. Huge update problems. Very frustrating and annoying experience
Date published: 2022-03-15
Rated 4 out of 5 by from I have used it for many years! The only issue I have is if you make a mistake or decide to change something (such as changing a deduction to a depreciation or vice versa), it is very hard to do & Turbo tax puts the mistake back in after you change it.
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo tax was grate Very nice very friendly happy to work with Kimberly anytime...very patient and responds very quickly
Date published: 2022-03-15
Rated 4 out of 5 by from Turbo tax left me wondering Turbo tax said free I tried to file myself and was going to get charged so I click to have them done for me it said free but in the end i had too pay
Date published: 2022-03-15
Rated 5 out of 5 by from Awesome Absolutely easy to follow. Love it. I would and have recommended quite a few family and friends.
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 4826