TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72146 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Excellent Product The TurboTax application provides a thorough, easy-to-follow process for preparing a reliable return with little or no technical knowledge of the tax code. And at very reasonable rates.
Date published: 2021-05-18
Rated 5 out of 5 by from IT IS SO SIMPLE AND HELPFUL This is better than taxact. It has better clues and better helpful tips.
Date published: 2021-05-18
Rated 2 out of 5 by from Less helpful than past years was not able to import information from Vanguard brokerage. This was not a problem in past years but was an issue this year, and from on-line chat I am not the only one impacted.
Date published: 2021-05-18
Rated 4 out of 5 by from Turbo Tax did the job Me and my wife barely argued at all! Smooth as silk
Date published: 2021-05-18
Rated 2 out of 5 by from First experience. Last experience. Will go back to my accountant. I assumed that this was a system designed to HELP you navigate the process, HOWEVER, it is a system designed to limit the process based on what you pay for. For example: if you need to do something more than what Plan A or B offers, you have to upgrade as opposed to simply doing the extra leg that you did not pay for.
Date published: 2021-05-18
Rated 5 out of 5 by from TurboTax Is Awesome!! Turbo Tax is an outstanding tool to use for your taxes. I recommend it to all my friends and family.
Date published: 2021-05-18
Rated 5 out of 5 by from Thanks for saving me money this year Love it. It helps me save lots of money on taxes. Clear and very detail
Date published: 2021-05-18
Rated 4 out of 5 by from Expensive if doing Fed and State Fidelity discount states up to $20 off every year yet only takes of $10 for deluxe. Charges for States have no discount, expensive especially if filing non resident working in other state. 2210 form should have a waiver for penalty attached if paying on time by filing deadline 5/17/21.
Date published: 2021-05-18
Rated 5 out of 5 by from Great product, easy to use. Just what I had expected. Great product, easy to use.
Date published: 2021-05-18
Rated 5 out of 5 by from AWESOME I hate doing taxes this makes it easier and more liveable.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 4826
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excellent Product The TurboTax application provides a thorough, easy-to-follow process for preparing a reliable return with little or no technical knowledge of the tax code. And at very reasonable rates.
Date published: 2021-05-18
Rated 5 out of 5 by from IT IS SO SIMPLE AND HELPFUL This is better than taxact. It has better clues and better helpful tips.
Date published: 2021-05-18
Rated 2 out of 5 by from Less helpful than past years was not able to import information from Vanguard brokerage. This was not a problem in past years but was an issue this year, and from on-line chat I am not the only one impacted.
Date published: 2021-05-18
Rated 4 out of 5 by from Turbo Tax did the job Me and my wife barely argued at all! Smooth as silk
Date published: 2021-05-18
Rated 2 out of 5 by from First experience. Last experience. Will go back to my accountant. I assumed that this was a system designed to HELP you navigate the process, HOWEVER, it is a system designed to limit the process based on what you pay for. For example: if you need to do something more than what Plan A or B offers, you have to upgrade as opposed to simply doing the extra leg that you did not pay for.
Date published: 2021-05-18
Rated 5 out of 5 by from TurboTax Is Awesome!! Turbo Tax is an outstanding tool to use for your taxes. I recommend it to all my friends and family.
Date published: 2021-05-18
Rated 5 out of 5 by from Thanks for saving me money this year Love it. It helps me save lots of money on taxes. Clear and very detail
Date published: 2021-05-18
Rated 4 out of 5 by from Expensive if doing Fed and State Fidelity discount states up to $20 off every year yet only takes of $10 for deluxe. Charges for States have no discount, expensive especially if filing non resident working in other state. 2210 form should have a waiver for penalty attached if paying on time by filing deadline 5/17/21.
Date published: 2021-05-18
Rated 5 out of 5 by from Great product, easy to use. Just what I had expected. Great product, easy to use.
Date published: 2021-05-18
Rated 5 out of 5 by from AWESOME I hate doing taxes this makes it easier and more liveable.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 4826