TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from I love Turbo Tax Turbo Tax very simple and easy to use! I would recommend to everyone who has simple taxes to do!
Date published: 2022-03-15
Rated 5 out of 5 by from Best of breed Top notch ease of use and genial UI. Thoughtfully built.
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo Tax is affordable and easy! Although it seems like it takes a bit of time, it's really easy to maneuver through. You have help if needed. You have immediate resources to assist if you don't have certain documents in front of you! If it's your first time, be patient. It's affordable and worth it.
Date published: 2022-03-15
Rated 5 out of 5 by from I had a great experience with Turbo Tax services. Ms. Dolores was very professional and always answered promptly to all our questions.
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo tax is great good product. used it before and never had a problem with it
Date published: 2022-03-15
Rated 5 out of 5 by from Very Easy! Using Turbo Tax was so easy; I felt like they asked me all the right questions and made preparing my taxes a breeze. Even though I'm not getting as much money as another preparer indicated I would, I feel confident that my taxes are done correctly and I have greater peace of mind after using this program.
Date published: 2022-03-15
Rated 4 out of 5 by from Turbo tax is very easy I like it and will be back to use the services again
Date published: 2022-03-15
Rated 3 out of 5 by from Works pretty well. Errors when E-filing Overall, pretty satisfied with Turbo Tax. One thing that has been annoying the last 2 years is that it finds (or creates) errors in worksheets that the software doesn't allow to be fixed, and instead of e-filing, because of the errors it requires the returns to be mailed. Lame.
Date published: 2022-03-15
Rated 2 out of 5 by from its ok Turbotax makes it easy to file but I was trying to do the free tax return and remember multiple times clicking the button for free. When I got to the end I had to pay 159 dollars and there was no way around it. I just dont understand I clicked the free return yet ended up paying a lot of money for such a small refund.
Date published: 2022-03-15
Rated 5 out of 5 by from Always rely on Turbotax I have been using TurboTax for over 12 years and I am always confident in the final return. I am so pleased with the step-by-step guidance and the confidence in accuracy.
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 4824
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I love Turbo Tax Turbo Tax very simple and easy to use! I would recommend to everyone who has simple taxes to do!
Date published: 2022-03-15
Rated 5 out of 5 by from Best of breed Top notch ease of use and genial UI. Thoughtfully built.
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo Tax is affordable and easy! Although it seems like it takes a bit of time, it's really easy to maneuver through. You have help if needed. You have immediate resources to assist if you don't have certain documents in front of you! If it's your first time, be patient. It's affordable and worth it.
Date published: 2022-03-15
Rated 5 out of 5 by from I had a great experience with Turbo Tax services. Ms. Dolores was very professional and always answered promptly to all our questions.
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo tax is great good product. used it before and never had a problem with it
Date published: 2022-03-15
Rated 5 out of 5 by from Very Easy! Using Turbo Tax was so easy; I felt like they asked me all the right questions and made preparing my taxes a breeze. Even though I'm not getting as much money as another preparer indicated I would, I feel confident that my taxes are done correctly and I have greater peace of mind after using this program.
Date published: 2022-03-15
Rated 4 out of 5 by from Turbo tax is very easy I like it and will be back to use the services again
Date published: 2022-03-15
Rated 3 out of 5 by from Works pretty well. Errors when E-filing Overall, pretty satisfied with Turbo Tax. One thing that has been annoying the last 2 years is that it finds (or creates) errors in worksheets that the software doesn't allow to be fixed, and instead of e-filing, because of the errors it requires the returns to be mailed. Lame.
Date published: 2022-03-15
Rated 2 out of 5 by from its ok Turbotax makes it easy to file but I was trying to do the free tax return and remember multiple times clicking the button for free. When I got to the end I had to pay 159 dollars and there was no way around it. I just dont understand I clicked the free return yet ended up paying a lot of money for such a small refund.
Date published: 2022-03-15
Rated 5 out of 5 by from Always rely on Turbotax I have been using TurboTax for over 12 years and I am always confident in the final return. I am so pleased with the step-by-step guidance and the confidence in accuracy.
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 4824