TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 3 out of 5 by from Not always FREE I was doing my nieces taxes thinking it was free for her, nope 155 after it’s said and done. She had two W-2’s nothing complicated.
Date published: 2021-04-17
Rated 5 out of 5 by from Awesome Turbo Tax I have been using Turbo Tax since it's inception without much trouble at all.
Date published: 2021-04-17
Rated 5 out of 5 by from Awsome Awesome product easy to use highly recommended for tax return
Date published: 2021-04-17
Rated 5 out of 5 by from NO STRESS Turbo Tax kept us informed all the way back from our last filing , after i contacted Mrs/Miss Kelly . We went to work getting set up on reviewing all the paper work and uploading all my info along with every deduction that I was entitled to .
Date published: 2021-04-17
Rated 5 out of 5 by from Great It was very easy to file they help you and they are there to help you
Date published: 2021-04-17
Rated 3 out of 5 by from One problem There was a bug with Form 2555. I decided I didn't need it but even when I unchecked the options, it still generated errors in the review. Even after I deleted the form, it took a while to clear. There should be a support function for bugs like this. I paid $220 but had to stumble through fixing this.
Date published: 2021-04-17
Rated 3 out of 5 by from Turbo Tax Business 2020 The software I have does not allow for auto downloads of investment information from the firm that I have the Trust monies invested with. I started to manually enter each sales transaction but there were too many to do this way. I did the summary version and had to attach the Tax Reporting Statement to the e-filed return. This was not easy to figure out. Also if a person wants to enter the sales info manually, the software should duplicate the 1099's 1b, 1c etc amounts. Software ask for 1c entry then 1b entry..... Hopefully 2021 software will allow the auto download feature.
Date published: 2021-04-17
Rated 5 out of 5 by from Turbotax is the boss I had tax questions, they helped every step off the way. took way less time then those other guys. For single parents time matters.
Date published: 2021-04-17
Rated 5 out of 5 by from Nice and Easy to Complete Easy and straight forward to use. Happy it was free.
Date published: 2021-04-17
Rated 5 out of 5 by from TurboTax is awesome I was helped step by step to understand how to file my taxes
Date published: 2021-04-17
All TurboTax® Offerings Reviews - Page 4822
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Not always FREE I was doing my nieces taxes thinking it was free for her, nope 155 after it’s said and done. She had two W-2’s nothing complicated.
Date published: 2021-04-17
Rated 5 out of 5 by from Awesome Turbo Tax I have been using Turbo Tax since it's inception without much trouble at all.
Date published: 2021-04-17
Rated 5 out of 5 by from Awsome Awesome product easy to use highly recommended for tax return
Date published: 2021-04-17
Rated 5 out of 5 by from NO STRESS Turbo Tax kept us informed all the way back from our last filing , after i contacted Mrs/Miss Kelly . We went to work getting set up on reviewing all the paper work and uploading all my info along with every deduction that I was entitled to .
Date published: 2021-04-17
Rated 5 out of 5 by from Great It was very easy to file they help you and they are there to help you
Date published: 2021-04-17
Rated 3 out of 5 by from One problem There was a bug with Form 2555. I decided I didn't need it but even when I unchecked the options, it still generated errors in the review. Even after I deleted the form, it took a while to clear. There should be a support function for bugs like this. I paid $220 but had to stumble through fixing this.
Date published: 2021-04-17
Rated 3 out of 5 by from Turbo Tax Business 2020 The software I have does not allow for auto downloads of investment information from the firm that I have the Trust monies invested with. I started to manually enter each sales transaction but there were too many to do this way. I did the summary version and had to attach the Tax Reporting Statement to the e-filed return. This was not easy to figure out. Also if a person wants to enter the sales info manually, the software should duplicate the 1099's 1b, 1c etc amounts. Software ask for 1c entry then 1b entry..... Hopefully 2021 software will allow the auto download feature.
Date published: 2021-04-17
Rated 5 out of 5 by from Turbotax is the boss I had tax questions, they helped every step off the way. took way less time then those other guys. For single parents time matters.
Date published: 2021-04-17
Rated 5 out of 5 by from Nice and Easy to Complete Easy and straight forward to use. Happy it was free.
Date published: 2021-04-17
Rated 5 out of 5 by from TurboTax is awesome I was helped step by step to understand how to file my taxes
Date published: 2021-04-17
All TurboTax® Offerings Reviews - Page 4822