TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo Tax gets it done. Easy to use, step by step assistance with problems if its needed.
Date published: 2023-04-03
Rated 5 out of 5 by from SO easy Great product and simple to use. The explanations are very easy to understand.
Date published: 2023-04-03
Rated 5 out of 5 by from Fast and easy Anyone can file with turbotax, highly recommended!
Date published: 2023-04-03
Rated 5 out of 5 by from Intuit review 04 03 2023 awesome experience and even doable with a granddaughter/toddler in the house napping
Date published: 2023-04-03
Rated 2 out of 5 by from Tricked Into Using Premium Though I appreciate the services of the Premium Package, there are many pages, pop-ups and clickable that trick you into using it. I distinctly remember "Figuring Which Way Of Filing Is Best For You" and I chose to DIY. I then see a charge for $119 at the end. I thank you for good services, but once you choose to do it all yourself, you shouldn't see any other pop ups to trick or misguide you. It really makes me rethink a potential usage to file next year. I've been a HUGE fan and promoted TurboTax for a long time but this makes me hesitant for the future! Thank you very much regardless-- I know you all work hard to make all of this easy and it is indeed appreciated. :) ALSO-- WHY ARE ALL OF THESE QUESTIONS NEEDED AT THE BOTTOM TO SUBMIT A REVIEW? MOST OF THEM HAVE ALREADY BEEN ANSWERED!
Date published: 2023-04-03
Rated 1 out of 5 by from Awful I hate being extorted. I have a tiny amount of money in a HSA so I was forced to upgrade and give this company $120. TaxSlayer said I would be receiving ~$200 yet TurboTax is saying I have to pay over $100 to the fed this year while below the poverty line. Something doesn't add up.
Date published: 2023-04-03
Rated 5 out of 5 by from very happy Happily and easily done! Thank you so much Turbo Tax! I will use this every year.
Date published: 2023-04-03
Rated 5 out of 5 by from Job well done. Covered everything quickly and gave me a great return.
Date published: 2023-04-03
Rated 5 out of 5 by from Used Turbo Tax for Years I've been using Turbo Tax for over 15 years and have always been highly satisfied with their product.
Date published: 2023-04-03
Rated 5 out of 5 by from Great way to file It was great I love it everything was there and I like the way it walk me through process
Date published: 2023-04-03
All TurboTax® Offerings Reviews - Page 4820
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax gets it done. Easy to use, step by step assistance with problems if its needed.
Date published: 2023-04-03
Rated 5 out of 5 by from SO easy Great product and simple to use. The explanations are very easy to understand.
Date published: 2023-04-03
Rated 5 out of 5 by from Fast and easy Anyone can file with turbotax, highly recommended!
Date published: 2023-04-03
Rated 5 out of 5 by from Intuit review 04 03 2023 awesome experience and even doable with a granddaughter/toddler in the house napping
Date published: 2023-04-03
Rated 2 out of 5 by from Tricked Into Using Premium Though I appreciate the services of the Premium Package, there are many pages, pop-ups and clickable that trick you into using it. I distinctly remember "Figuring Which Way Of Filing Is Best For You" and I chose to DIY. I then see a charge for $119 at the end. I thank you for good services, but once you choose to do it all yourself, you shouldn't see any other pop ups to trick or misguide you. It really makes me rethink a potential usage to file next year. I've been a HUGE fan and promoted TurboTax for a long time but this makes me hesitant for the future! Thank you very much regardless-- I know you all work hard to make all of this easy and it is indeed appreciated. :) ALSO-- WHY ARE ALL OF THESE QUESTIONS NEEDED AT THE BOTTOM TO SUBMIT A REVIEW? MOST OF THEM HAVE ALREADY BEEN ANSWERED!
Date published: 2023-04-03
Rated 1 out of 5 by from Awful I hate being extorted. I have a tiny amount of money in a HSA so I was forced to upgrade and give this company $120. TaxSlayer said I would be receiving ~$200 yet TurboTax is saying I have to pay over $100 to the fed this year while below the poverty line. Something doesn't add up.
Date published: 2023-04-03
Rated 5 out of 5 by from very happy Happily and easily done! Thank you so much Turbo Tax! I will use this every year.
Date published: 2023-04-03
Rated 5 out of 5 by from Job well done. Covered everything quickly and gave me a great return.
Date published: 2023-04-03
Rated 5 out of 5 by from Used Turbo Tax for Years I've been using Turbo Tax for over 15 years and have always been highly satisfied with their product.
Date published: 2023-04-03
Rated 5 out of 5 by from Great way to file It was great I love it everything was there and I like the way it walk me through process
Date published: 2023-04-03
All TurboTax® Offerings Reviews - Page 4820