TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72146 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax helped me get through it I liked the questions, made things easier to answer.
Date published: 2021-05-18
Rated 3 out of 5 by from Turbo Tax was mediocre this year. This is my 8th year with Turbo Tax and the first year that I had trouble with my returns. unable to find items and unable for the professional assistant to help me find them. A bit disappointed.
Date published: 2021-05-18
Rated 5 out of 5 by from Did good, had some questions First time using this program and it was somewhat easy to use
Date published: 2021-05-18
Rated 5 out of 5 by from Great Easy and captured every single detail to estimate the tax accutately
Date published: 2021-05-18
Rated 5 out of 5 by from So easy to use! Love being able to do my taxes at home and it saves me money!
Date published: 2021-05-18
Rated 5 out of 5 by from Thankful for the simplicity. This was the first time I was able to do my taxes with no hiccups.
Date published: 2021-05-18
Rated 5 out of 5 by from Excellent product and customer service Christine helped my find the necessary information to complete my taxes with maximum results.
Date published: 2021-05-18
Rated 2 out of 5 by from TurboTax was so so Filing the my tax via web interface instead of downloading it was ok. My complaint was with the call back the first evening the person called, put me on hold and never came back. Tonight when I tried to give my consent for the ID restoration and audit representation, as soon as I typed my first name it gave an "incorrect entry error". Then when I called and waited more than the 20 minutes...I got a call but no-one said anything on the other end .....totally useless "feature"
Date published: 2021-05-18
Rated 4 out of 5 by from Great and easy Really easy ,prompts you for everything ,And very informative Thank you
Date published: 2021-05-18
Rated 4 out of 5 by from Excellent Experience I was impressed with the ease and use...I would recommend the use to friends and family. I will definitely use TT again
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 4820
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax helped me get through it I liked the questions, made things easier to answer.
Date published: 2021-05-18
Rated 3 out of 5 by from Turbo Tax was mediocre this year. This is my 8th year with Turbo Tax and the first year that I had trouble with my returns. unable to find items and unable for the professional assistant to help me find them. A bit disappointed.
Date published: 2021-05-18
Rated 5 out of 5 by from Did good, had some questions First time using this program and it was somewhat easy to use
Date published: 2021-05-18
Rated 5 out of 5 by from Great Easy and captured every single detail to estimate the tax accutately
Date published: 2021-05-18
Rated 5 out of 5 by from So easy to use! Love being able to do my taxes at home and it saves me money!
Date published: 2021-05-18
Rated 5 out of 5 by from Thankful for the simplicity. This was the first time I was able to do my taxes with no hiccups.
Date published: 2021-05-18
Rated 5 out of 5 by from Excellent product and customer service Christine helped my find the necessary information to complete my taxes with maximum results.
Date published: 2021-05-18
Rated 2 out of 5 by from TurboTax was so so Filing the my tax via web interface instead of downloading it was ok. My complaint was with the call back the first evening the person called, put me on hold and never came back. Tonight when I tried to give my consent for the ID restoration and audit representation, as soon as I typed my first name it gave an "incorrect entry error". Then when I called and waited more than the 20 minutes...I got a call but no-one said anything on the other end .....totally useless "feature"
Date published: 2021-05-18
Rated 4 out of 5 by from Great and easy Really easy ,prompts you for everything ,And very informative Thank you
Date published: 2021-05-18
Rated 4 out of 5 by from Excellent Experience I was impressed with the ease and use...I would recommend the use to friends and family. I will definitely use TT again
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 4820