TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 1 out of 5 by from Live expert was horrible The live expert was confused and didn’t have much knowledge about taxes
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is so helpful!! My Turbo tax live expert was very knowledgeable and assisted me in fixing any snags that came up while filing.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo tax is great Garrett was superb awesome excellent ! Easily walked me thru & made me comfortable where I wasn’t! Thanks G & Go G
Date published: 2021-03-03
Rated 5 out of 5 by from quick, thorough and free free filling with basic return. always reliable. been using turbo tax for 10 years
Date published: 2021-03-03
Rated 5 out of 5 by from Great Did not use Turbotax Live Expert. It was easy to navigate
Date published: 2021-03-03
Rated 5 out of 5 by from Great service Easy and explains everything. Saved me money and time.
Date published: 2021-03-03
Rated 5 out of 5 by from turbo tax is awsome Good! I have been doing this for 4 years and its been good.
Date published: 2021-03-03
Rated 2 out of 5 by from Too expensive A customer should easily be able to delete state taxes exp when it costs more to file than what you are getting back as a return.
Date published: 2021-03-03
Rated 5 out of 5 by from exelent turbo tax its somenting that i never intented to do my selft
Date published: 2021-03-03
Rated 3 out of 5 by from tough year for everyone I've used Turbo Tax for years. This year was much harder and my confidence level is much lower...... Paying higher cost for less confidence is not good. Also, did I miss the warning about the $40 charge to have my fees taken from the return?
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 481
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Live expert was horrible The live expert was confused and didn’t have much knowledge about taxes
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is so helpful!! My Turbo tax live expert was very knowledgeable and assisted me in fixing any snags that came up while filing.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo tax is great Garrett was superb awesome excellent ! Easily walked me thru & made me comfortable where I wasn’t! Thanks G & Go G
Date published: 2021-03-03
Rated 5 out of 5 by from quick, thorough and free free filling with basic return. always reliable. been using turbo tax for 10 years
Date published: 2021-03-03
Rated 5 out of 5 by from Great Did not use Turbotax Live Expert. It was easy to navigate
Date published: 2021-03-03
Rated 5 out of 5 by from Great service Easy and explains everything. Saved me money and time.
Date published: 2021-03-03
Rated 5 out of 5 by from turbo tax is awsome Good! I have been doing this for 4 years and its been good.
Date published: 2021-03-03
Rated 2 out of 5 by from Too expensive A customer should easily be able to delete state taxes exp when it costs more to file than what you are getting back as a return.
Date published: 2021-03-03
Rated 5 out of 5 by from exelent turbo tax its somenting that i never intented to do my selft
Date published: 2021-03-03
Rated 3 out of 5 by from tough year for everyone I've used Turbo Tax for years. This year was much harder and my confidence level is much lower...... Paying higher cost for less confidence is not good. Also, did I miss the warning about the $40 charge to have my fees taken from the return?
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 481