TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 4 out of 5 by from Mostly excellent, could use more details Love how it imports info from previous year; saves lots of time. Overall flows very well, but the reconciliation section and the State (MA) part don't have great instructions -- lost some time making sense of stuff that's surely obvious to an accountant.
Date published: 2022-03-10
Rated 3 out of 5 by from Was a fan not so much this time Both products TurboTax business and personal gave me a hard time to install on my surface pro 8. In addition the touch screen feature did not work on either application
Date published: 2022-03-10
Rated 5 out of 5 by from Very Satisfied Very Satisfied with the whole process. Very satisfied
Date published: 2022-03-10
Rated 4 out of 5 by from Good Product One suggested improvement: When I hit "Back" button, sometimes my previous choices were removed by TurboTax, I had to reselect my choices, which means I had to re-read all the choices one more time. It would be nice if TurboTax kept my previous selection and let me decide if I want to change my selection.
Date published: 2022-03-10
Rated 5 out of 5 by from Best Ever !! I've never used a tax software that's easier & so user friendly for non-accountant type filers. As long as you have info required on hand, it's very easy to complete filing.
Date published: 2022-03-10
Rated 5 out of 5 by from Awesome service Great service fast and easy to understand. I would recommend,
Date published: 2022-03-10
Rated 4 out of 5 by from Needs better writers Generally, Turbotax is easy to use, especially for simple returns. When you get off in the less common forms, the writing is ambiguous, and doesn't guide very well. I was asked for a date in the "current tax year". I.e. the tax year I'm currently working on, not the tax year I'm living in. Likewise, "form XYZ will be necessary, available in a future release". Like the 2024 version of Turbotax?, or in a couple weeks? Also, has compatibility issues with Firefox browser. Can't share screen. For a billion dollar product, feels unfinished and rushed.
Date published: 2022-03-10
Rated 5 out of 5 by from Is great Is easy to do and the process is smooth. Would definitely recommend
Date published: 2022-03-10
Rated 4 out of 5 by from TurboTax It’s was easy to use and the live expert was really out reaching and helping.
Date published: 2022-03-10
Rated 5 out of 5 by from I love having Turdo Tax available to calculate and All of the questions and feedback is reassuring and gives confidence
Date published: 2022-03-10
All TurboTax® Offerings Reviews - Page 4799
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Mostly excellent, could use more details Love how it imports info from previous year; saves lots of time. Overall flows very well, but the reconciliation section and the State (MA) part don't have great instructions -- lost some time making sense of stuff that's surely obvious to an accountant.
Date published: 2022-03-10
Rated 3 out of 5 by from Was a fan not so much this time Both products TurboTax business and personal gave me a hard time to install on my surface pro 8. In addition the touch screen feature did not work on either application
Date published: 2022-03-10
Rated 5 out of 5 by from Very Satisfied Very Satisfied with the whole process. Very satisfied
Date published: 2022-03-10
Rated 4 out of 5 by from Good Product One suggested improvement: When I hit "Back" button, sometimes my previous choices were removed by TurboTax, I had to reselect my choices, which means I had to re-read all the choices one more time. It would be nice if TurboTax kept my previous selection and let me decide if I want to change my selection.
Date published: 2022-03-10
Rated 5 out of 5 by from Best Ever !! I've never used a tax software that's easier & so user friendly for non-accountant type filers. As long as you have info required on hand, it's very easy to complete filing.
Date published: 2022-03-10
Rated 5 out of 5 by from Awesome service Great service fast and easy to understand. I would recommend,
Date published: 2022-03-10
Rated 4 out of 5 by from Needs better writers Generally, Turbotax is easy to use, especially for simple returns. When you get off in the less common forms, the writing is ambiguous, and doesn't guide very well. I was asked for a date in the "current tax year". I.e. the tax year I'm currently working on, not the tax year I'm living in. Likewise, "form XYZ will be necessary, available in a future release". Like the 2024 version of Turbotax?, or in a couple weeks? Also, has compatibility issues with Firefox browser. Can't share screen. For a billion dollar product, feels unfinished and rushed.
Date published: 2022-03-10
Rated 5 out of 5 by from Is great Is easy to do and the process is smooth. Would definitely recommend
Date published: 2022-03-10
Rated 4 out of 5 by from TurboTax It’s was easy to use and the live expert was really out reaching and helping.
Date published: 2022-03-10
Rated 5 out of 5 by from I love having Turdo Tax available to calculate and All of the questions and feedback is reassuring and gives confidence
Date published: 2022-03-10
All TurboTax® Offerings Reviews - Page 4799