TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Does not download with Windows 10 For the second year in a row, I have to do my taxes on an old obsolete computer as Turbotax cannot be downloaded with Microsoft Windows 10 or higher?? I even took my laptop to a computer specialist to see if he could override this issue and he could not do it. This will be thelast year that I use Turbotax
Date published: 2022-03-15
Rated 5 out of 5 by from TurboTax is easy I very much like Curtis and he helped me along the process.
Date published: 2022-03-15
Rated 3 out of 5 by from mediocre If you have too many assets, program freezes or won't enter into asset disposal. Had 200 assets, won't work. Not good for schedule F filing.
Date published: 2022-03-15
Rated 5 out of 5 by from Easy to use I used the full service and it was fantastic. The communication was thorough and easy to understand. Uploading documents was convenient and quick. I will use again next year.
Date published: 2022-03-15
Rated 5 out of 5 by from First time full service and it was excellent! Our tax preparer, Karen, was outstanding. We initially tried to do it ourselves and were getting very confused about our tax situation. Karen, asked all the right questions and we feel confident that our return is correct. And we're getting a refund!
Date published: 2022-03-15
Rated 5 out of 5 by from Very excellent service My lady was very knowledgeable and patient thru the process.
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo Tax is outstanding I buy Turbo Tax every year. It is reasonably priced and easy to use, especially for someone like me who isn't an accountant or tax expert. I like that the software "walks" me through all my income and expenses, and then figures both my Federal and State taxes. It was really nice when I found out that I only owe $4 in taxes! Great job Turbo Tax!
Date published: 2022-03-15
Rated 5 out of 5 by from I only use TurboTax Easy to use! This was the first time I used a professional tax preparer. Jacqueline saved me a lot of time. I will continue to choose this route for years to come.
Date published: 2022-03-15
Rated 5 out of 5 by from Good process TurboTax live is a good service, fast and clear tax information.
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo Tax is the best way to prepare taxes. Whenever I encountered a problem, the help desk resolved it to my satisfaction. The most of staff are highly professional and knowledgeable. They stayed with me until all the issues are fully resolved. Of course, there are bad apples, but encountering them is a very rare event.
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 4792
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Does not download with Windows 10 For the second year in a row, I have to do my taxes on an old obsolete computer as Turbotax cannot be downloaded with Microsoft Windows 10 or higher?? I even took my laptop to a computer specialist to see if he could override this issue and he could not do it. This will be thelast year that I use Turbotax
Date published: 2022-03-15
Rated 5 out of 5 by from TurboTax is easy I very much like Curtis and he helped me along the process.
Date published: 2022-03-15
Rated 3 out of 5 by from mediocre If you have too many assets, program freezes or won't enter into asset disposal. Had 200 assets, won't work. Not good for schedule F filing.
Date published: 2022-03-15
Rated 5 out of 5 by from Easy to use I used the full service and it was fantastic. The communication was thorough and easy to understand. Uploading documents was convenient and quick. I will use again next year.
Date published: 2022-03-15
Rated 5 out of 5 by from First time full service and it was excellent! Our tax preparer, Karen, was outstanding. We initially tried to do it ourselves and were getting very confused about our tax situation. Karen, asked all the right questions and we feel confident that our return is correct. And we're getting a refund!
Date published: 2022-03-15
Rated 5 out of 5 by from Very excellent service My lady was very knowledgeable and patient thru the process.
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo Tax is outstanding I buy Turbo Tax every year. It is reasonably priced and easy to use, especially for someone like me who isn't an accountant or tax expert. I like that the software "walks" me through all my income and expenses, and then figures both my Federal and State taxes. It was really nice when I found out that I only owe $4 in taxes! Great job Turbo Tax!
Date published: 2022-03-15
Rated 5 out of 5 by from I only use TurboTax Easy to use! This was the first time I used a professional tax preparer. Jacqueline saved me a lot of time. I will continue to choose this route for years to come.
Date published: 2022-03-15
Rated 5 out of 5 by from Good process TurboTax live is a good service, fast and clear tax information.
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo Tax is the best way to prepare taxes. Whenever I encountered a problem, the help desk resolved it to my satisfaction. The most of staff are highly professional and knowledgeable. They stayed with me until all the issues are fully resolved. Of course, there are bad apples, but encountering them is a very rare event.
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 4792