TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from 1099-R I had trouble with the 1099-R entry. I answered a question wrong and the program wanted to treat me as a business. When I determined what I did wrong and deleted the 1099-R entry and re-entered the 1099-R with correct information it still wanted to treat me as a business. I finally figured out to go delete the form(s) associated with a business and this solved the problem. It seems Turbo Tax would automatically delete the un-necessary forms.
Date published: 2022-03-15
Rated 5 out of 5 by from easy to use I do multiple filings for my kids...makes it super easy
Date published: 2022-03-15
Rated 5 out of 5 by from ive used TurboTax for many years. I love it relatively easy to use have thank youused for many years.
Date published: 2022-03-15
Rated 3 out of 5 by from Quality Product /Terrible for Quickbooks Online I really like TurboTax Business as it greatly helps me self-prepare my own taxes. However, the integration and process to import Quickbooks Online is terrible. It is tedious, error prone, and generally crashes or has many technically work arounds that are not documented.
Date published: 2022-03-15
Rated 5 out of 5 by from Terri was a great help I was given an great experience with Terri. I recommend her to anyone in need of assistance when it comes to taxes
Date published: 2022-03-15
Rated 1 out of 5 by from No longer what it used to be. Having to pay $90 to upgrade to Premier because I sold stock last year (to the tune of a $31 profit). For some reason, TurboTax Premier doesn't include the State filing, so I had to pay an additional $50 to file my state taxes. Then charging $40 on top of that just to receive my refund as a direct deposit. And then charging $40 to have my refund direct deposited on top of that.
Date published: 2022-03-15
Rated 5 out of 5 by from Awesome App I've been using Turbo Tax for over five years its fast and easy really helpful
Date published: 2022-03-15
Rated 5 out of 5 by from Easy tax filing for small business or trust I've used TT for years to prepare filings for a Descendant's Trust and for a family Sub-S corp. It's straight-forward, provides great explanations, and much cheaper than getting an accountant in on the job... Very happy customer!
Date published: 2022-03-15
Rated 5 out of 5 by from Thank you! Darice helped me very quickly and with very good attention. She is amazing!
Date published: 2022-03-15
Rated 5 out of 5 by from Easy & Quick! This was my first more complicated tax filing. I am a later in life student, changed tax brackets, have childcare costs, etc.. Turbotax made it very easy to submit and I got my best refund.
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 4783
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from 1099-R I had trouble with the 1099-R entry. I answered a question wrong and the program wanted to treat me as a business. When I determined what I did wrong and deleted the 1099-R entry and re-entered the 1099-R with correct information it still wanted to treat me as a business. I finally figured out to go delete the form(s) associated with a business and this solved the problem. It seems Turbo Tax would automatically delete the un-necessary forms.
Date published: 2022-03-15
Rated 5 out of 5 by from easy to use I do multiple filings for my kids...makes it super easy
Date published: 2022-03-15
Rated 5 out of 5 by from ive used TurboTax for many years. I love it relatively easy to use have thank youused for many years.
Date published: 2022-03-15
Rated 3 out of 5 by from Quality Product /Terrible for Quickbooks Online I really like TurboTax Business as it greatly helps me self-prepare my own taxes. However, the integration and process to import Quickbooks Online is terrible. It is tedious, error prone, and generally crashes or has many technically work arounds that are not documented.
Date published: 2022-03-15
Rated 5 out of 5 by from Terri was a great help I was given an great experience with Terri. I recommend her to anyone in need of assistance when it comes to taxes
Date published: 2022-03-15
Rated 1 out of 5 by from No longer what it used to be. Having to pay $90 to upgrade to Premier because I sold stock last year (to the tune of a $31 profit). For some reason, TurboTax Premier doesn't include the State filing, so I had to pay an additional $50 to file my state taxes. Then charging $40 on top of that just to receive my refund as a direct deposit. And then charging $40 to have my refund direct deposited on top of that.
Date published: 2022-03-15
Rated 5 out of 5 by from Awesome App I've been using Turbo Tax for over five years its fast and easy really helpful
Date published: 2022-03-15
Rated 5 out of 5 by from Easy tax filing for small business or trust I've used TT for years to prepare filings for a Descendant's Trust and for a family Sub-S corp. It's straight-forward, provides great explanations, and much cheaper than getting an accountant in on the job... Very happy customer!
Date published: 2022-03-15
Rated 5 out of 5 by from Thank you! Darice helped me very quickly and with very good attention. She is amazing!
Date published: 2022-03-15
Rated 5 out of 5 by from Easy & Quick! This was my first more complicated tax filing. I am a later in life student, changed tax brackets, have childcare costs, etc.. Turbotax made it very easy to submit and I got my best refund.
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 4783