TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 1 out of 5 by from Don't waste your money! I've used TurboTax for years...piece of cake, took less than 30 minutes after the first time since basic data moves forward from your files. However, this year I was asked for informtion that even my broker could not provide and then I could not e-file because TurboTax refused to accept some information that came directly from 1099 forms. Support WAS NOT RESPONSIVE. NEVER AGAIN TURBOTAX!!!
Date published: 2022-03-15
Rated 5 out of 5 by from so easy was very easy to file my taxes. covered everything i needed
Date published: 2022-03-15
Rated 3 out of 5 by from Good and Bad I don't know if I'm upset about QuickBooks or TurboTax. The fact that there's no conduit between QuickBooks Online and TurboTax Business is beyond ridiculous. Why would the two programs not talk to each other. The solution by Intuit is to port the data from Online to a trial version of QuickBooks Desktop. This also requires jumping through a number of hoops that don't always work (written as such in the documentation). For me, it didn't work. I ended up transferring the information manually. I hope by next year this issue gets resolved. Also, there are still not enough explanations about tax situations. There are some misleading explanations about distributions to shareholders that should be clarified.
Date published: 2022-03-15
Rated 5 out of 5 by from A worthy recommendation! Turbo Tax live was as easy for me to understand and the people i spoke to along the way were great! they helped me understand everything I needed to know and what the processs was that we would go through together!
Date published: 2022-03-15
Rated 5 out of 5 by from TurboTax was good Turbo Tax navigated me through the treacherous and turbulent waters of my tax return again this year. I came out a little bumped and bruised by the feds and state but all-in-all I fee safe to make it out alive. My goal was to complete my returns honestly and correctly at a minimum cost and I feel and hope greatly this is what I did. Every year a take this trip down the pay-my-taxes rapids and every year Turbo Tax provides the raft to carry me through. Thank you Turbo Tax and Jesus!
Date published: 2022-03-15
Rated 5 out of 5 by from Louise was great! Timely, informative, easy and accessible. Was worth using turbotax for sure
Date published: 2022-03-15
Rated 4 out of 5 by from Good software Good software. Kind of hard to review the taxes one page at a time once is completed
Date published: 2022-03-15
Rated 1 out of 5 by from BIG DISAPPOINTMENT THIS YEAR!!!!! Every year since 1996 I have used TurboTax software products to prepare my entire family's income tax returns. This year I was very, very disappointed in the performance of TurboTax Deluxe in preparing an individual return. For some reason, I believe the completed return that I had prepared in TurboTax Deluxe (but not yet filed), was corrupted by TurboTax Business software; both of which were installed on the same computer. When I attempted to open my completed Deluxe return in order to file it, it tried to open the return using Turbo Tax Business, which it of course was not able to do; it then gave me the message: "Some formsets are not present on this machine. Please install all formsets.....ERROR 190 The result was that I could not open the completed Deluxe return and I had to start from scratch and prepare the entire return again. I was unable to get through on the phone to TurboTax using its 800 number; after many tries, I gave up and redid the entire return the next day. I noticed that the original tax return file (that would not open) is much larger than the new tax return file that I finally redid and filed. What could have caused something like this to happen??? If it was caused by something I did, I certainly would want to know in order to make sure that it never happens again. Can you give me any insight as to what may have happened? Thank you for any explanation you are able and willing to share with me.
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo Tax is a gift that keeps on giving! So eay and relaxing way to do my tax. Thank you very much!
Date published: 2022-03-15
Rated 2 out of 5 by from I spent hours re-entering same data. I was diligent about entering info but it seemed not to save
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 4782
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Don't waste your money! I've used TurboTax for years...piece of cake, took less than 30 minutes after the first time since basic data moves forward from your files. However, this year I was asked for informtion that even my broker could not provide and then I could not e-file because TurboTax refused to accept some information that came directly from 1099 forms. Support WAS NOT RESPONSIVE. NEVER AGAIN TURBOTAX!!!
Date published: 2022-03-15
Rated 5 out of 5 by from so easy was very easy to file my taxes. covered everything i needed
Date published: 2022-03-15
Rated 3 out of 5 by from Good and Bad I don't know if I'm upset about QuickBooks or TurboTax. The fact that there's no conduit between QuickBooks Online and TurboTax Business is beyond ridiculous. Why would the two programs not talk to each other. The solution by Intuit is to port the data from Online to a trial version of QuickBooks Desktop. This also requires jumping through a number of hoops that don't always work (written as such in the documentation). For me, it didn't work. I ended up transferring the information manually. I hope by next year this issue gets resolved. Also, there are still not enough explanations about tax situations. There are some misleading explanations about distributions to shareholders that should be clarified.
Date published: 2022-03-15
Rated 5 out of 5 by from A worthy recommendation! Turbo Tax live was as easy for me to understand and the people i spoke to along the way were great! they helped me understand everything I needed to know and what the processs was that we would go through together!
Date published: 2022-03-15
Rated 5 out of 5 by from TurboTax was good Turbo Tax navigated me through the treacherous and turbulent waters of my tax return again this year. I came out a little bumped and bruised by the feds and state but all-in-all I fee safe to make it out alive. My goal was to complete my returns honestly and correctly at a minimum cost and I feel and hope greatly this is what I did. Every year a take this trip down the pay-my-taxes rapids and every year Turbo Tax provides the raft to carry me through. Thank you Turbo Tax and Jesus!
Date published: 2022-03-15
Rated 5 out of 5 by from Louise was great! Timely, informative, easy and accessible. Was worth using turbotax for sure
Date published: 2022-03-15
Rated 4 out of 5 by from Good software Good software. Kind of hard to review the taxes one page at a time once is completed
Date published: 2022-03-15
Rated 1 out of 5 by from BIG DISAPPOINTMENT THIS YEAR!!!!! Every year since 1996 I have used TurboTax software products to prepare my entire family's income tax returns. This year I was very, very disappointed in the performance of TurboTax Deluxe in preparing an individual return. For some reason, I believe the completed return that I had prepared in TurboTax Deluxe (but not yet filed), was corrupted by TurboTax Business software; both of which were installed on the same computer. When I attempted to open my completed Deluxe return in order to file it, it tried to open the return using Turbo Tax Business, which it of course was not able to do; it then gave me the message: "Some formsets are not present on this machine. Please install all formsets.....ERROR 190 The result was that I could not open the completed Deluxe return and I had to start from scratch and prepare the entire return again. I was unable to get through on the phone to TurboTax using its 800 number; after many tries, I gave up and redid the entire return the next day. I noticed that the original tax return file (that would not open) is much larger than the new tax return file that I finally redid and filed. What could have caused something like this to happen??? If it was caused by something I did, I certainly would want to know in order to make sure that it never happens again. Can you give me any insight as to what may have happened? Thank you for any explanation you are able and willing to share with me.
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo Tax is a gift that keeps on giving! So eay and relaxing way to do my tax. Thank you very much!
Date published: 2022-03-15
Rated 2 out of 5 by from I spent hours re-entering same data. I was diligent about entering info but it seemed not to save
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 4782