TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from I'll Be With You Next Year GREAT PRODUCT. I LOVE TURBOTAX , COMPARED TO OTHERS I"VE USED.
Date published: 2021-05-10
Rated 5 out of 5 by from Great Product This was the easiest and most accurate program ever created for the layman filing taxes.
Date published: 2021-05-10
Rated 5 out of 5 by from Awesome Awesome and incredible. Much help. Will use again.
Date published: 2021-05-10
Rated 3 out of 5 by from I've been using Turbotax for years Get a bit confused since retired 16 yrs, but never had any tax problems with Uncle Sam
Date published: 2021-05-10
Rated 5 out of 5 by from Loved it! So much easy! Worked with other online services provider last few years. Had a difficult time working with them. This time it was so much peaceful and easy!
Date published: 2021-05-10
Rated 5 out of 5 by from Turbo Tax I have work with several Turbo Experts and they were all very professional.
Date published: 2021-05-10
Rated 2 out of 5 by from Confusing and unhelpful Paid for premium still had to pay for other features that were supposedly included. The software itself was confusing and when I used the help center function was told I was not authorized to view the forums related to my questions. Overall a poor experience.
Date published: 2021-05-10
Rated 3 out of 5 by from many challenges with completing maryland state In previous years, it was relatively easy to find live help. That was not the case this year. I prematurely hit "complete" and it would not let me go back. would be helpful to see corresponding line numbers to the actual form.
Date published: 2021-05-10
Rated 5 out of 5 by from Turbo Tax Rules! Love this easy way to do my taxes which I always procrastinate on! Saves me every year!
Date published: 2021-05-10
Rated 5 out of 5 by from Great experience Hope was amazing. She was patient and a great communicator!
Date published: 2021-05-10
All TurboTax® Offerings Reviews - Page 4782
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I'll Be With You Next Year GREAT PRODUCT. I LOVE TURBOTAX , COMPARED TO OTHERS I"VE USED.
Date published: 2021-05-10
Rated 5 out of 5 by from Great Product This was the easiest and most accurate program ever created for the layman filing taxes.
Date published: 2021-05-10
Rated 5 out of 5 by from Awesome Awesome and incredible. Much help. Will use again.
Date published: 2021-05-10
Rated 3 out of 5 by from I've been using Turbotax for years Get a bit confused since retired 16 yrs, but never had any tax problems with Uncle Sam
Date published: 2021-05-10
Rated 5 out of 5 by from Loved it! So much easy! Worked with other online services provider last few years. Had a difficult time working with them. This time it was so much peaceful and easy!
Date published: 2021-05-10
Rated 5 out of 5 by from Turbo Tax I have work with several Turbo Experts and they were all very professional.
Date published: 2021-05-10
Rated 2 out of 5 by from Confusing and unhelpful Paid for premium still had to pay for other features that were supposedly included. The software itself was confusing and when I used the help center function was told I was not authorized to view the forums related to my questions. Overall a poor experience.
Date published: 2021-05-10
Rated 3 out of 5 by from many challenges with completing maryland state In previous years, it was relatively easy to find live help. That was not the case this year. I prematurely hit "complete" and it would not let me go back. would be helpful to see corresponding line numbers to the actual form.
Date published: 2021-05-10
Rated 5 out of 5 by from Turbo Tax Rules! Love this easy way to do my taxes which I always procrastinate on! Saves me every year!
Date published: 2021-05-10
Rated 5 out of 5 by from Great experience Hope was amazing. She was patient and a great communicator!
Date published: 2021-05-10
All TurboTax® Offerings Reviews - Page 4782