TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax Live is AMAZING! I used TurboTax for year & was very happy with the product. Was struggling this year and felt I needed a professional. I didn't know whether to go to an accountant or try TurboTax Live. So glad I chose TurboTax Live. Darryl was amazing to deal with & was super responsive. Very easy to upload my documents & I never had to leave my house. Would highly recommend this option.
Date published: 2022-03-15
Rated 5 out of 5 by from Fastest Filing we've ever done! Clear instructions with simple options. Easy to navigate various categories of tax issues.
Date published: 2022-03-15
Rated 5 out of 5 by from Above Standards TurboTax, made filing my taxes simple, they break down each step, and walk you through the process. Excellent service.
Date published: 2022-03-15
Rated 1 out of 5 by from Discount not given Discount not given as promise, may never use this software again
Date published: 2022-03-15
Rated 4 out of 5 by from Way to go Turbo Tax Product was very self explanatory and easy to follow the steps. When had an issue, just choose to Chat and they were quick and very helpful. Highly recommend Turbo Tax.
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo Tax is very easy to use For the most part Turbo Tax's web based filing is simple, very easy to use, & easy to navigate, especially if you have filed with it before. Some forms can be imported into the system as pictures or PDFs, which cuts down entry time.
Date published: 2022-03-15
Rated 4 out of 5 by from Good service but the Q/A could be improved The way you treat amortized bond premium could be simplified also a portion of State and Municipal Mutual funds is oftentimes state tax exempt but that is not handled easily when looking at the work sheets
Date published: 2022-03-15
Rated 4 out of 5 by from Turbo Tax was easy to use most of the time One suggestion: Currently, when I had a Schedule K-1 to enter, I had to go through the Q & A format to enter all information. I wish a blank Schedule K-1 form be provided and I could just copy all the information I see on the Schedule K-1 I received. That would be so much more straight forward and easier.
Date published: 2022-03-15
Rated 3 out of 5 by from I WANT TO FILE DIRECTLY FOR THE STANDARD DEDUCTION I resent having to have to go through the itemized deductions when all I want to do is get the standard deduction. Why isn't there an option for forgoing all of this rigmarole?
Date published: 2022-03-15
Rated 5 out of 5 by from excellent easy to understand Well explained everything in details
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 4778
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Live is AMAZING! I used TurboTax for year & was very happy with the product. Was struggling this year and felt I needed a professional. I didn't know whether to go to an accountant or try TurboTax Live. So glad I chose TurboTax Live. Darryl was amazing to deal with & was super responsive. Very easy to upload my documents & I never had to leave my house. Would highly recommend this option.
Date published: 2022-03-15
Rated 5 out of 5 by from Fastest Filing we've ever done! Clear instructions with simple options. Easy to navigate various categories of tax issues.
Date published: 2022-03-15
Rated 5 out of 5 by from Above Standards TurboTax, made filing my taxes simple, they break down each step, and walk you through the process. Excellent service.
Date published: 2022-03-15
Rated 1 out of 5 by from Discount not given Discount not given as promise, may never use this software again
Date published: 2022-03-15
Rated 4 out of 5 by from Way to go Turbo Tax Product was very self explanatory and easy to follow the steps. When had an issue, just choose to Chat and they were quick and very helpful. Highly recommend Turbo Tax.
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo Tax is very easy to use For the most part Turbo Tax's web based filing is simple, very easy to use, & easy to navigate, especially if you have filed with it before. Some forms can be imported into the system as pictures or PDFs, which cuts down entry time.
Date published: 2022-03-15
Rated 4 out of 5 by from Good service but the Q/A could be improved The way you treat amortized bond premium could be simplified also a portion of State and Municipal Mutual funds is oftentimes state tax exempt but that is not handled easily when looking at the work sheets
Date published: 2022-03-15
Rated 4 out of 5 by from Turbo Tax was easy to use most of the time One suggestion: Currently, when I had a Schedule K-1 to enter, I had to go through the Q & A format to enter all information. I wish a blank Schedule K-1 form be provided and I could just copy all the information I see on the Schedule K-1 I received. That would be so much more straight forward and easier.
Date published: 2022-03-15
Rated 3 out of 5 by from I WANT TO FILE DIRECTLY FOR THE STANDARD DEDUCTION I resent having to have to go through the itemized deductions when all I want to do is get the standard deduction. Why isn't there an option for forgoing all of this rigmarole?
Date published: 2022-03-15
Rated 5 out of 5 by from excellent easy to understand Well explained everything in details
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 4778