TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

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Rated 4 out of 5 by from TurboTax is OK Somewhat hard to follow along for an old man. Not very computer smart
Date published: 2023-04-04
Rated 4 out of 5 by from Straight forward Has been easy to get answers if confused. I have used turbo tax for many years.
Date published: 2023-04-04
Rated 4 out of 5 by from filing tax turbo tax is easy, convenient and cost efficient. I am happy with Turbo Tax
Date published: 2023-04-04
Rated 5 out of 5 by from Turbo Tax is helpful, easy and saves money Talks me through step by step, handles multiple incomes and our personal farm business
Date published: 2023-04-04
Rated 5 out of 5 by from Helpful It was very easy to use and found me a lot of deductions that I wasn't expecting getting and that I didn't get from the free preparation software I used last year.
Date published: 2023-04-04
Rated 5 out of 5 by from speedy filing always very straight forward and and easy to understand filing instructions and tips. the double checking can be a bit tedious but at the end of the day very helpful if you've actually missed something or have a bit of incorrect info.
Date published: 2023-04-04
Rated 1 out of 5 by from 2020 is a buggy mess The 2022 turbo tax has been a nightmare of a buggy mess and I have been fighting with it for 2 months now. First could not download the update and spent 2 hours on the tech support line trying to fix this. Turns out you just had to spend the 2 hours and keep hitting continue till it finally moved to the next page. After finally getting turbo tax to update, then it could not sync and import the W2's, so I had to manually input the info. Now it will not connect for in app purchases for state returns. The final nail in the coffin is when I had to call in to finish and efile the return... It would not accept the return stating there is an error with its connection. I am so frustrated with Turbo Tax 2022 I may not come back and use this product ever again. I have used turbo tax for the past 8 years and had no issues what so ever. I was able to update and review previous year’s returns with no issues with the exception of this years offering.
Date published: 2023-04-04
Rated 5 out of 5 by from TurboTax is awesome! I've used it for a few years, very easy & intuitive.
Date published: 2023-04-04
Rated 5 out of 5 by from Always a Good Experience As always TT takes the pain out of filing taxes. Easy to use, great ease of use.
Date published: 2023-04-04
Rated 5 out of 5 by from Very Easy TurboTax is my go to for filing each year. It was easy to follow, informative, and provided great explanations. My taxes are pretty basic but I still value what TurboTax offers.
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4778
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax is OK Somewhat hard to follow along for an old man. Not very computer smart
Date published: 2023-04-04
Rated 4 out of 5 by from Straight forward Has been easy to get answers if confused. I have used turbo tax for many years.
Date published: 2023-04-04
Rated 4 out of 5 by from filing tax turbo tax is easy, convenient and cost efficient. I am happy with Turbo Tax
Date published: 2023-04-04
Rated 5 out of 5 by from Turbo Tax is helpful, easy and saves money Talks me through step by step, handles multiple incomes and our personal farm business
Date published: 2023-04-04
Rated 5 out of 5 by from Helpful It was very easy to use and found me a lot of deductions that I wasn't expecting getting and that I didn't get from the free preparation software I used last year.
Date published: 2023-04-04
Rated 5 out of 5 by from speedy filing always very straight forward and and easy to understand filing instructions and tips. the double checking can be a bit tedious but at the end of the day very helpful if you've actually missed something or have a bit of incorrect info.
Date published: 2023-04-04
Rated 1 out of 5 by from 2020 is a buggy mess The 2022 turbo tax has been a nightmare of a buggy mess and I have been fighting with it for 2 months now. First could not download the update and spent 2 hours on the tech support line trying to fix this. Turns out you just had to spend the 2 hours and keep hitting continue till it finally moved to the next page. After finally getting turbo tax to update, then it could not sync and import the W2's, so I had to manually input the info. Now it will not connect for in app purchases for state returns. The final nail in the coffin is when I had to call in to finish and efile the return... It would not accept the return stating there is an error with its connection. I am so frustrated with Turbo Tax 2022 I may not come back and use this product ever again. I have used turbo tax for the past 8 years and had no issues what so ever. I was able to update and review previous year’s returns with no issues with the exception of this years offering.
Date published: 2023-04-04
Rated 5 out of 5 by from TurboTax is awesome! I've used it for a few years, very easy & intuitive.
Date published: 2023-04-04
Rated 5 out of 5 by from Always a Good Experience As always TT takes the pain out of filing taxes. Easy to use, great ease of use.
Date published: 2023-04-04
Rated 5 out of 5 by from Very Easy TurboTax is my go to for filing each year. It was easy to follow, informative, and provided great explanations. My taxes are pretty basic but I still value what TurboTax offers.
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4778