TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from great wunnerful awesome fantastic ethereal cosmic ballisticly blissful
Date published: 2021-05-10
Rated 5 out of 5 by from Your expert is fantastic! I spoke to your expert Scott. He was fantastic and helped me a lot! one comment on the software. I am a US citizen and living abroad. This software works for expat, but could improve a bit. Many parts still need manual input and some information from part years tax filings are not automatically brought to current year. Hope next year will be better.
Date published: 2021-05-10
Rated 5 out of 5 by from Turbo tax is the best! Can do my taxes myself and trust that it is being done correctly.
Date published: 2021-05-10
Rated 5 out of 5 by from Turbo tax is awesome The turbo tax live person was easy to talk to and answered all my questions.
Date published: 2021-05-10
Rated 2 out of 5 by from Poor example this year!!! Lost every thing I had done, shortly before completion.... Had to REDO everyhing with a new blank start point. Disgusting and time wasteful!!
Date published: 2021-05-10
Rated 4 out of 5 by from My experience I have been using Turbo Tax for last 15 years and I have overall good experience with user friendly interface and quick help links for any tax items. I couldn't reimport my W2 data successfully from ADP due to mistakenly entering wrong SS number first time.
Date published: 2021-05-10
Rated 5 out of 5 by from Great product that gets better year after year!!! This product has been my choice for over 15+ years and I am impressed with the support and service available through the help center, turbotax community, and the extensive knowledge base available year after year. You want more than just free...free...free...free, then join the most satisfying tax software available on the market, to get benefits...benefits...benefits....benefits with savings and big REFUNDS. No matter who you are.
Date published: 2021-05-10
Rated 5 out of 5 by from Turbo Tax is very easy to use. Thank You! Thank you for creating this product. It is very easy to use and love that I can see my refund/payment throughout the process.
Date published: 2021-05-10
Rated 4 out of 5 by from Easy to use. Easy to use, completed in less the a few hours. Make sure you have all your documents on hand. Saves time.
Date published: 2021-05-10
Rated 5 out of 5 by from TurboTax live is all I expected it to be. I was skeptical at first but, Christina our tax expert, made the whole experience much easier, and understandable.
Date published: 2021-05-10
All TurboTax® Offerings Reviews - Page 4774
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from great wunnerful awesome fantastic ethereal cosmic ballisticly blissful
Date published: 2021-05-10
Rated 5 out of 5 by from Your expert is fantastic! I spoke to your expert Scott. He was fantastic and helped me a lot! one comment on the software. I am a US citizen and living abroad. This software works for expat, but could improve a bit. Many parts still need manual input and some information from part years tax filings are not automatically brought to current year. Hope next year will be better.
Date published: 2021-05-10
Rated 5 out of 5 by from Turbo tax is the best! Can do my taxes myself and trust that it is being done correctly.
Date published: 2021-05-10
Rated 5 out of 5 by from Turbo tax is awesome The turbo tax live person was easy to talk to and answered all my questions.
Date published: 2021-05-10
Rated 2 out of 5 by from Poor example this year!!! Lost every thing I had done, shortly before completion.... Had to REDO everyhing with a new blank start point. Disgusting and time wasteful!!
Date published: 2021-05-10
Rated 4 out of 5 by from My experience I have been using Turbo Tax for last 15 years and I have overall good experience with user friendly interface and quick help links for any tax items. I couldn't reimport my W2 data successfully from ADP due to mistakenly entering wrong SS number first time.
Date published: 2021-05-10
Rated 5 out of 5 by from Great product that gets better year after year!!! This product has been my choice for over 15+ years and I am impressed with the support and service available through the help center, turbotax community, and the extensive knowledge base available year after year. You want more than just free...free...free...free, then join the most satisfying tax software available on the market, to get benefits...benefits...benefits....benefits with savings and big REFUNDS. No matter who you are.
Date published: 2021-05-10
Rated 5 out of 5 by from Turbo Tax is very easy to use. Thank You! Thank you for creating this product. It is very easy to use and love that I can see my refund/payment throughout the process.
Date published: 2021-05-10
Rated 4 out of 5 by from Easy to use. Easy to use, completed in less the a few hours. Make sure you have all your documents on hand. Saves time.
Date published: 2021-05-10
Rated 5 out of 5 by from TurboTax live is all I expected it to be. I was skeptical at first but, Christina our tax expert, made the whole experience much easier, and understandable.
Date published: 2021-05-10
All TurboTax® Offerings Reviews - Page 4774