TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Great Service! Great service! Easy to upload documents…fast response and worry free filing! All done from my phone!
Date published: 2022-03-15
Rated 1 out of 5 by from Not as user friendly as previous Just received another Form 1099-B, 1099-DIV & need to amend my return. Turbo Tax won't let me open my return nor can I find an amendment form.
Date published: 2022-03-15
Rated 4 out of 5 by from Turbo Tax in General Easy to use. Take sometime to load up. When there are questions on use of turbo tax who do you turn too?
Date published: 2022-03-15
Rated 5 out of 5 by from TurboTax is terrific I've been filing my tax returns using TurboTax for the past 9 years or so. I am thankful every year that I am able do so. TurboTax is a perfect option for me. The TurboTax tax experts who help me as I do my taxes are always very professional, personable, and extremely helpful. Without them it would be much more difficult for me to complete the process.
Date published: 2022-03-15
Rated 4 out of 5 by from TTAX is very stimulating when running smoothly Debug area dealing with "Pensions " and "IRA's" Pensions do not require minimum act status !! Data for 1099B, 1099INT @ 1099DIVshould require input of all boxes!!!
Date published: 2022-03-15
Rated 1 out of 5 by from Repeat customer - May never come back again ! Terrible. Very difficult to get through prompts to talk with a person. Repeatedly had to call back. My calls were often dropped.
Date published: 2022-03-15
Rated 5 out of 5 by from TurboTax Service Excellent! Communicating with the expert working on my taxes was easy and quick.
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo Tax is Easy Been on TT for 8 years. This year it took me less than 45 mins to file Fed and State taxes. I have a simple tax situation, so TT is perfect for me.
Date published: 2022-03-15
Rated 5 out of 5 by from TurboTax very easy to use It was very easy to use. I did mines and my daughters.
Date published: 2022-03-15
Rated 5 out of 5 by from TurboTax is easy Used it for years and am very satisfied the way it works.
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 4774
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Service! Great service! Easy to upload documents…fast response and worry free filing! All done from my phone!
Date published: 2022-03-15
Rated 1 out of 5 by from Not as user friendly as previous Just received another Form 1099-B, 1099-DIV & need to amend my return. Turbo Tax won't let me open my return nor can I find an amendment form.
Date published: 2022-03-15
Rated 4 out of 5 by from Turbo Tax in General Easy to use. Take sometime to load up. When there are questions on use of turbo tax who do you turn too?
Date published: 2022-03-15
Rated 5 out of 5 by from TurboTax is terrific I've been filing my tax returns using TurboTax for the past 9 years or so. I am thankful every year that I am able do so. TurboTax is a perfect option for me. The TurboTax tax experts who help me as I do my taxes are always very professional, personable, and extremely helpful. Without them it would be much more difficult for me to complete the process.
Date published: 2022-03-15
Rated 4 out of 5 by from TTAX is very stimulating when running smoothly Debug area dealing with "Pensions " and "IRA's" Pensions do not require minimum act status !! Data for 1099B, 1099INT @ 1099DIVshould require input of all boxes!!!
Date published: 2022-03-15
Rated 1 out of 5 by from Repeat customer - May never come back again ! Terrible. Very difficult to get through prompts to talk with a person. Repeatedly had to call back. My calls were often dropped.
Date published: 2022-03-15
Rated 5 out of 5 by from TurboTax Service Excellent! Communicating with the expert working on my taxes was easy and quick.
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo Tax is Easy Been on TT for 8 years. This year it took me less than 45 mins to file Fed and State taxes. I have a simple tax situation, so TT is perfect for me.
Date published: 2022-03-15
Rated 5 out of 5 by from TurboTax very easy to use It was very easy to use. I did mines and my daughters.
Date published: 2022-03-15
Rated 5 out of 5 by from TurboTax is easy Used it for years and am very satisfied the way it works.
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 4774