TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use I like using the software, however having free file for the state would be a bonus, other competitors offer it
Date published: 2022-03-10
Rated 1 out of 5 by from 2021 Very Glitchy Although i was forced to save my work halfway through by creating a password and challenge question, my work was lost when i while i was jumping to view actual forms section. Previous years were much better.
Date published: 2022-03-10
Rated 5 out of 5 by from awesome! Great! Easy to use! This software made it so easy to get information from my W-2 & 1099's directly onto the returns!
Date published: 2022-03-10
Rated 5 out of 5 by from Easy to use I've used TurboTax for several years now and it has always been an easy way to file my taxes.
Date published: 2022-03-10
Rated 4 out of 5 by from Everything was great until I tried to e-file. The TurboTax program itself makes filing easy. That's why I have used it for years. The online support, however, was confusing and baffling when trying to help me e-file for the first time. The first problem was when I got the message that my tax return had been rejected because I had incorrect information and should refer to my 2020 return, When I tried to access it, I got the erroneous message that I had not used TurboTax in 2020. Already fatigued from the paperwork involved in completing my return, I was further frustrated by the message which I knew to be incorrect. When I followed prompts to check for other accounts, things just got more frustrating as it showed 2 usernames with neither account giving me access to my 2020 return and claiming that I had not used TurboTax in 2020.
Date published: 2022-03-10
Rated 5 out of 5 by from EXCELLENT WAY TO FILE TAXES I HAVE BEEN USING TURBO TAX FOR MANY YEARS. S0 FAR I HAVE NOTHING BAD TO SAY ABOUT TURBO TAX.
Date published: 2022-03-10
Rated 5 out of 5 by from I only use TurboTax Eighth year in a row. No problems, smooth process, would not use anyone else
Date published: 2022-03-10
Rated 5 out of 5 by from We've used it for years! Always have had good results with Turbo Tax. We used it when it was MacInTax. Easy and reliable.
Date published: 2022-03-10
Rated 5 out of 5 by from Awesome Very helpful and answered all my questions that I had even when they were silly!
Date published: 2022-03-10
Rated 5 out of 5 by from TurboTax was helpful I love how quick & simple things were. I always will be using them again
Date published: 2022-03-10
All TurboTax® Offerings Reviews - Page 4762
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use I like using the software, however having free file for the state would be a bonus, other competitors offer it
Date published: 2022-03-10
Rated 1 out of 5 by from 2021 Very Glitchy Although i was forced to save my work halfway through by creating a password and challenge question, my work was lost when i while i was jumping to view actual forms section. Previous years were much better.
Date published: 2022-03-10
Rated 5 out of 5 by from awesome! Great! Easy to use! This software made it so easy to get information from my W-2 & 1099's directly onto the returns!
Date published: 2022-03-10
Rated 5 out of 5 by from Easy to use I've used TurboTax for several years now and it has always been an easy way to file my taxes.
Date published: 2022-03-10
Rated 4 out of 5 by from Everything was great until I tried to e-file. The TurboTax program itself makes filing easy. That's why I have used it for years. The online support, however, was confusing and baffling when trying to help me e-file for the first time. The first problem was when I got the message that my tax return had been rejected because I had incorrect information and should refer to my 2020 return, When I tried to access it, I got the erroneous message that I had not used TurboTax in 2020. Already fatigued from the paperwork involved in completing my return, I was further frustrated by the message which I knew to be incorrect. When I followed prompts to check for other accounts, things just got more frustrating as it showed 2 usernames with neither account giving me access to my 2020 return and claiming that I had not used TurboTax in 2020.
Date published: 2022-03-10
Rated 5 out of 5 by from EXCELLENT WAY TO FILE TAXES I HAVE BEEN USING TURBO TAX FOR MANY YEARS. S0 FAR I HAVE NOTHING BAD TO SAY ABOUT TURBO TAX.
Date published: 2022-03-10
Rated 5 out of 5 by from I only use TurboTax Eighth year in a row. No problems, smooth process, would not use anyone else
Date published: 2022-03-10
Rated 5 out of 5 by from We've used it for years! Always have had good results with Turbo Tax. We used it when it was MacInTax. Easy and reliable.
Date published: 2022-03-10
Rated 5 out of 5 by from Awesome Very helpful and answered all my questions that I had even when they were silly!
Date published: 2022-03-10
Rated 5 out of 5 by from TurboTax was helpful I love how quick & simple things were. I always will be using them again
Date published: 2022-03-10
All TurboTax® Offerings Reviews - Page 4762