TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax rep was awesome Cynthia, did an awesome job putting my anxiety to rest with a frustrating situation
Date published: 2022-03-16
Rated 5 out of 5 by from turbo tax every year every time!! I have never used a program that was as user friendly as Turbo Tax. Thanks guys,
Date published: 2022-03-16
Rated 4 out of 5 by from easy! Turbo tax is great for doing it yourself, answer questions, get refund!
Date published: 2022-03-16
Rated 2 out of 5 by from Unending Problems with Updates Every time there is an updated and I select it, I get a failure to update message. I made more than 5 calls to TT and spent over 7 hours on the phone with TT representatives. The the fix is always uninstall and reinstall TT. The last time I went from version # .0491 to .0521. This is the first year I have had this problem and I am using the same equipment and software I have used for the last 5 yrs so I think the problem is with TT and I am disappointed it hasn't been fixed yet. Every year I run into some kind of problem with TT but never one that keeps reoccurring like the one this year! I may try a different provider next year, I have been using TT for over 15 years.
Date published: 2022-03-16
Rated 4 out of 5 by from Turbo tax is expensive It is a great product but filing fees and state tax returns fees are even higher
Date published: 2022-03-16
Rated 4 out of 5 by from Less user friendly than past years I've used Turbo Tax for years. I found this years version more cumbersome than years past. And this year it kept insisting I needed to put child tax credit info in during the review process, though nothing was marked about that!
Date published: 2022-03-16
Rated 5 out of 5 by from Very easy and flowed page by page Easy to fill and upload necessary information. Made a difficult process less painful.
Date published: 2022-03-16
Rated 5 out of 5 by from Each year I am more Satisfied with Turbotax This year was the easiest yet even though I have a home rental
Date published: 2022-03-16
Rated 5 out of 5 by from Turbo tax its the best Its fast and easy I will defiantly recommended to my relatives and friends
Date published: 2022-03-16
Rated 3 out of 5 by from GOOD GOOD EASY QUICK NO COMPLAINTS PEOPLE SHOULD TRY IT
Date published: 2022-03-16
All TurboTax® Offerings Reviews - Page 4757
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax rep was awesome Cynthia, did an awesome job putting my anxiety to rest with a frustrating situation
Date published: 2022-03-16
Rated 5 out of 5 by from turbo tax every year every time!! I have never used a program that was as user friendly as Turbo Tax. Thanks guys,
Date published: 2022-03-16
Rated 4 out of 5 by from easy! Turbo tax is great for doing it yourself, answer questions, get refund!
Date published: 2022-03-16
Rated 2 out of 5 by from Unending Problems with Updates Every time there is an updated and I select it, I get a failure to update message. I made more than 5 calls to TT and spent over 7 hours on the phone with TT representatives. The the fix is always uninstall and reinstall TT. The last time I went from version # .0491 to .0521. This is the first year I have had this problem and I am using the same equipment and software I have used for the last 5 yrs so I think the problem is with TT and I am disappointed it hasn't been fixed yet. Every year I run into some kind of problem with TT but never one that keeps reoccurring like the one this year! I may try a different provider next year, I have been using TT for over 15 years.
Date published: 2022-03-16
Rated 4 out of 5 by from Turbo tax is expensive It is a great product but filing fees and state tax returns fees are even higher
Date published: 2022-03-16
Rated 4 out of 5 by from Less user friendly than past years I've used Turbo Tax for years. I found this years version more cumbersome than years past. And this year it kept insisting I needed to put child tax credit info in during the review process, though nothing was marked about that!
Date published: 2022-03-16
Rated 5 out of 5 by from Very easy and flowed page by page Easy to fill and upload necessary information. Made a difficult process less painful.
Date published: 2022-03-16
Rated 5 out of 5 by from Each year I am more Satisfied with Turbotax This year was the easiest yet even though I have a home rental
Date published: 2022-03-16
Rated 5 out of 5 by from Turbo tax its the best Its fast and easy I will defiantly recommended to my relatives and friends
Date published: 2022-03-16
Rated 3 out of 5 by from GOOD GOOD EASY QUICK NO COMPLAINTS PEOPLE SHOULD TRY IT
Date published: 2022-03-16
All TurboTax® Offerings Reviews - Page 4757