TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from It gets better every year. Used Turbotax for many years for Personal and Business Use.
Date published: 2021-05-09
Rated 1 out of 5 by from Very frustrating and disappointing. Very frustrating. It would not allow me to file electronically because it needed to udate prior to submission, but it would not update due to a compatibility problem with Window 10.0. After spending several hours trying to resolve the problem I filed by mail.
Date published: 2021-05-09
Rated 5 out of 5 by from TurboTax is easy Turbo Tax is easy to use and we can get our taxes done in an hour!
Date published: 2021-05-09
Rated 5 out of 5 by from Easy to Use Easy to use and has the latest tax requirements needed
Date published: 2021-05-09
Rated 5 out of 5 by from Love it. I've used Turbo Tax for years. Makes tax returns easy.
Date published: 2021-05-09
Rated 2 out of 5 by from EFILE DIFFICULT TO USE HAVE ALREADY TRIED THREE TIMES TO EFILE, IT WILL NOT RESOLVE.
Date published: 2021-05-09
Rated 5 out of 5 by from TurboTax is awesome. The service offered by turbotax was awesome and the professional that helped me was knowledgeable and helped me walk through each steps of the process. Definitely recommend that.
Date published: 2021-05-09
Rated 3 out of 5 by from A I don’t want to do this so why do you make me?????????
Date published: 2021-05-09
Rated 5 out of 5 by from TurboTax is the best that I can imagine! Before starting this year's tax filing, I was having lots of anxiety. Then I found TurboTax and it's just lifesaver. TurboTax walks through the whole filing system in a easier and comfortable way. I would recommend everyone to use TurboTax
Date published: 2021-05-09
Rated 3 out of 5 by from Turbo Tax is ok As my financial portfolio becomes more diverse I find using Turbo Tax more cumbersome. For example - Much of my MBS activity has no reported acquisition date because these are tranche sales done by the financial entity based on their internal decisions without any information on details available to the investor or brokerage. These 'sales' are considered return on principle. IRS asks for the acquisition date to be recorded as UNKNOWN on their forms, which I entered into the form. However the Turbo Tax program made me change 64 line items previously entered as UNKNOWN to VARIOUS, contrary to instructions from the IRS. Get with it folks, I had the same issue last year. As average investors become more sophisticated, you need to be more proactive about IRS reporting and filing instructions.
Date published: 2021-05-09
All TurboTax® Offerings Reviews - Page 4753
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from It gets better every year. Used Turbotax for many years for Personal and Business Use.
Date published: 2021-05-09
Rated 1 out of 5 by from Very frustrating and disappointing. Very frustrating. It would not allow me to file electronically because it needed to udate prior to submission, but it would not update due to a compatibility problem with Window 10.0. After spending several hours trying to resolve the problem I filed by mail.
Date published: 2021-05-09
Rated 5 out of 5 by from TurboTax is easy Turbo Tax is easy to use and we can get our taxes done in an hour!
Date published: 2021-05-09
Rated 5 out of 5 by from Easy to Use Easy to use and has the latest tax requirements needed
Date published: 2021-05-09
Rated 5 out of 5 by from Love it. I've used Turbo Tax for years. Makes tax returns easy.
Date published: 2021-05-09
Rated 2 out of 5 by from EFILE DIFFICULT TO USE HAVE ALREADY TRIED THREE TIMES TO EFILE, IT WILL NOT RESOLVE.
Date published: 2021-05-09
Rated 5 out of 5 by from TurboTax is awesome. The service offered by turbotax was awesome and the professional that helped me was knowledgeable and helped me walk through each steps of the process. Definitely recommend that.
Date published: 2021-05-09
Rated 3 out of 5 by from A I don’t want to do this so why do you make me?????????
Date published: 2021-05-09
Rated 5 out of 5 by from TurboTax is the best that I can imagine! Before starting this year's tax filing, I was having lots of anxiety. Then I found TurboTax and it's just lifesaver. TurboTax walks through the whole filing system in a easier and comfortable way. I would recommend everyone to use TurboTax
Date published: 2021-05-09
Rated 3 out of 5 by from Turbo Tax is ok As my financial portfolio becomes more diverse I find using Turbo Tax more cumbersome. For example - Much of my MBS activity has no reported acquisition date because these are tranche sales done by the financial entity based on their internal decisions without any information on details available to the investor or brokerage. These 'sales' are considered return on principle. IRS asks for the acquisition date to be recorded as UNKNOWN on their forms, which I entered into the form. However the Turbo Tax program made me change 64 line items previously entered as UNKNOWN to VARIOUS, contrary to instructions from the IRS. Get with it folks, I had the same issue last year. As average investors become more sophisticated, you need to be more proactive about IRS reporting and filing instructions.
Date published: 2021-05-09
All TurboTax® Offerings Reviews - Page 4753