TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Loved Turbo Tax Easy to use and user friendly. This is the second year!
Date published: 2022-03-16
Rated 4 out of 5 by from Turbo Tax is Great It walks you through it step by step which makes it easier to use with the exception of it would be nice to efile with NC State taxes....
Date published: 2022-03-16
Rated 5 out of 5 by from Awesome tax filing experience! I was having trouble filing my W2 and I chose the option to have someone guide me. I got a call in 3 minutes and Terri was able to assist me right away. I have to say one of the best customer experience I’ve had in a while.
Date published: 2022-03-16
Rated 4 out of 5 by from Turbo is quick Pretty quick and accurate -professional service -Immediate fed back.
Date published: 2022-03-16
Rated 4 out of 5 by from TurboTax I have been using TurboTax for many years, and I am overall satisfied with the product. It has been very useful for filing our own taxes. There have been some changes or adjustments to program that have not functioned as smoothly as I would like requiring additional time to complete taxes.
Date published: 2022-03-16
Rated 2 out of 5 by from Turbotax Free Apparently Is not FREE:( Filing fees are too high. It showed that I lost a few hundred before filing due to delux fees I do not recall registering for.
Date published: 2022-03-16
Rated 5 out of 5 by from Thank you! Made this easy! All done in about an hour, got back to living life.
Date published: 2022-03-16
Rated 1 out of 5 by from Have used TT for 20 Yrs & it's getting very buggy Wasted 2-3 hours today after TurboTax made me update the software. After the upgrade the software refused to work. Started giving me .dll errors and some 70001 error. Been in software for 30 years and still took me this much time to find a work around. Re-installed TurboTax 4 time, restarted my laptop 5-6 times to fix the issue. Intuit should be paying me to use this software that is making me waste time. Finally I did "Run as Administrator" for it to work.
Date published: 2022-03-16
Rated 5 out of 5 by from Turbo tax awesome The best.She made me understand everything and I loved everything about it
Date published: 2022-03-16
Rated 5 out of 5 by from Turbo Tax is user friendly and time saving! Helpful hints are provided along with excellent explanations. Everything is covered so you are sure to get your maximum refund amount.
Date published: 2022-03-16
All TurboTax® Offerings Reviews - Page 4749
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Loved Turbo Tax Easy to use and user friendly. This is the second year!
Date published: 2022-03-16
Rated 4 out of 5 by from Turbo Tax is Great It walks you through it step by step which makes it easier to use with the exception of it would be nice to efile with NC State taxes....
Date published: 2022-03-16
Rated 5 out of 5 by from Awesome tax filing experience! I was having trouble filing my W2 and I chose the option to have someone guide me. I got a call in 3 minutes and Terri was able to assist me right away. I have to say one of the best customer experience I’ve had in a while.
Date published: 2022-03-16
Rated 4 out of 5 by from Turbo is quick Pretty quick and accurate -professional service -Immediate fed back.
Date published: 2022-03-16
Rated 4 out of 5 by from TurboTax I have been using TurboTax for many years, and I am overall satisfied with the product. It has been very useful for filing our own taxes. There have been some changes or adjustments to program that have not functioned as smoothly as I would like requiring additional time to complete taxes.
Date published: 2022-03-16
Rated 2 out of 5 by from Turbotax Free Apparently Is not FREE:( Filing fees are too high. It showed that I lost a few hundred before filing due to delux fees I do not recall registering for.
Date published: 2022-03-16
Rated 5 out of 5 by from Thank you! Made this easy! All done in about an hour, got back to living life.
Date published: 2022-03-16
Rated 1 out of 5 by from Have used TT for 20 Yrs & it's getting very buggy Wasted 2-3 hours today after TurboTax made me update the software. After the upgrade the software refused to work. Started giving me .dll errors and some 70001 error. Been in software for 30 years and still took me this much time to find a work around. Re-installed TurboTax 4 time, restarted my laptop 5-6 times to fix the issue. Intuit should be paying me to use this software that is making me waste time. Finally I did "Run as Administrator" for it to work.
Date published: 2022-03-16
Rated 5 out of 5 by from Turbo tax awesome The best.She made me understand everything and I loved everything about it
Date published: 2022-03-16
Rated 5 out of 5 by from Turbo Tax is user friendly and time saving! Helpful hints are provided along with excellent explanations. Everything is covered so you are sure to get your maximum refund amount.
Date published: 2022-03-16
All TurboTax® Offerings Reviews - Page 4749