TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Joseph was Awesome! It was a pleasure filing my tax through turbotax. Joseph did an amazing job helping me.
Date published: 2022-03-16
Rated 5 out of 5 by from turbo tax is great! at first a little scared did not know what to expect. turbo tax went step by step and with the additional little answer along the way, made it that much easier. first time user
Date published: 2022-03-16
Rated 5 out of 5 by from Fantastic! Made filing my taxes easy! Great information and guidance throughout.
Date published: 2022-03-16
Rated 3 out of 5 by from getting pricey Experience is fine. Some glitches...but manageable. I think you will lose market share as new apps appear. Especially for the really small side businesses.
Date published: 2022-03-16
Rated 5 out of 5 by from Makes Taxes Simple I have used Turbo tax many years and also the free version. My overall experience has been great. This last two years they haven't been very upfront with the extra fees but thankfully it was less this year (less than half) since I filed earlier.
Date published: 2022-03-16
Rated 5 out of 5 by from East, fast, user friendly It was very user friendly, fast, easy…I have used TurboTax for probably 10 years now…only ever had 1 issue but it was fixed kinda quickly…(Covid had something to do with it it was 2020), but other than that I highly recommend using TurboTax….
Date published: 2022-03-16
Rated 4 out of 5 by from Turbo is awesome The Agent was very quick and accurate.. I am very happy with their services so far.
Date published: 2022-03-16
Rated 5 out of 5 by from Uchey was very helpful and would recommend Took the stress out of dealing with taxes and our assigned professional Uchey was excellent would highly recommend
Date published: 2022-03-16
Rated 1 out of 5 by from Price went up and got less transparent Service got more expensive and less easy to use...
Date published: 2022-03-16
Rated 4 out of 5 by from TurboTax Business is a godsend! I struggled for years, trying to complete my Partnership (1065) Tax Returns on HR Block software. Regardless of how much I prepared in advance, I was a complete mess every single year. I didn't give it 5-stars because: A) Since I have K1s to report, I have to purchase TurboTax Premier for my personal taxes and Business for my Partnership; B) Users that pay for a monthly QuickBooks Online subscription should get some sort of discount on the software.
Date published: 2022-03-16
All TurboTax® Offerings Reviews - Page 4742
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Joseph was Awesome! It was a pleasure filing my tax through turbotax. Joseph did an amazing job helping me.
Date published: 2022-03-16
Rated 5 out of 5 by from turbo tax is great! at first a little scared did not know what to expect. turbo tax went step by step and with the additional little answer along the way, made it that much easier. first time user
Date published: 2022-03-16
Rated 5 out of 5 by from Fantastic! Made filing my taxes easy! Great information and guidance throughout.
Date published: 2022-03-16
Rated 3 out of 5 by from getting pricey Experience is fine. Some glitches...but manageable. I think you will lose market share as new apps appear. Especially for the really small side businesses.
Date published: 2022-03-16
Rated 5 out of 5 by from Makes Taxes Simple I have used Turbo tax many years and also the free version. My overall experience has been great. This last two years they haven't been very upfront with the extra fees but thankfully it was less this year (less than half) since I filed earlier.
Date published: 2022-03-16
Rated 5 out of 5 by from East, fast, user friendly It was very user friendly, fast, easy…I have used TurboTax for probably 10 years now…only ever had 1 issue but it was fixed kinda quickly…(Covid had something to do with it it was 2020), but other than that I highly recommend using TurboTax….
Date published: 2022-03-16
Rated 4 out of 5 by from Turbo is awesome The Agent was very quick and accurate.. I am very happy with their services so far.
Date published: 2022-03-16
Rated 5 out of 5 by from Uchey was very helpful and would recommend Took the stress out of dealing with taxes and our assigned professional Uchey was excellent would highly recommend
Date published: 2022-03-16
Rated 1 out of 5 by from Price went up and got less transparent Service got more expensive and less easy to use...
Date published: 2022-03-16
Rated 4 out of 5 by from TurboTax Business is a godsend! I struggled for years, trying to complete my Partnership (1065) Tax Returns on HR Block software. Regardless of how much I prepared in advance, I was a complete mess every single year. I didn't give it 5-stars because: A) Since I have K1s to report, I have to purchase TurboTax Premier for my personal taxes and Business for my Partnership; B) Users that pay for a monthly QuickBooks Online subscription should get some sort of discount on the software.
Date published: 2022-03-16
All TurboTax® Offerings Reviews - Page 4742