TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 1 out of 5 by
keith5850000000 from
Really pitiful
i filed my taxes with turbo tax 6 weeks ago only to find out today that they didn't go ahead and e file it. Now i find out 6 weeks later i still need to file,. not pleased with this. we have been using turbo tax for years and now i don't know if i will use them again.
Date published: 2022-03-10
Rated 1 out of 5 by
notcomingbacktoturbo from
I used to like Turbo Tax
I was expecting to get the free edition of turbo tax. I have an HSA account so I had to file deluxe. Instead of charging the 59 on the website (We don't have state), I got charged the 119. I did not use any extra services. I asked why I was being charged more and she said it was the standard price. When I said it was not the price on the website she said I could file for a refund. Fill out more forms, etc, etc and wait to see if it is approved. I hadn't even gone through with the transaction. Customer service was no help and I still am frustrated and may not go with turbo tax next year. If you have an HSA be prepared to spend 119 for the deluxe. If you have state tax it will be more.
Date published: 2022-03-10
Rated 5 out of 5 by
Gweed99 from
Great experience
Satisfied with the ease and assistance when needed
Date published: 2022-03-10
Rated 5 out of 5 by
Trebor21 from
Turbo Tax is awesome
For years we hired an accountant to file our taxes. What I have learned is that once I collect the information that I had to provide to my accountant, all I have to do is enter it in Turbo Tax (instead of entering it into her form) and my taxes are ready. In addition, using Turbo Tax I feel like I better understand the full tax filing.
Date published: 2022-03-10
Rated 5 out of 5 by
Bailey girl from
TURBO TAX IS WONDERFUL!
VERY USER FRIENDLY, I WOULDNT CHANGE A THING! ******************************************************************
Date published: 2022-03-10
Rated 2 out of 5 by
community contact only x from
Problems with comprehnding instructions
I spent a great deal of time try ing to get information and instructions on foreign tax credit. Your instructions were not clear. And information on the Recovery Rebate Credit absolutely bad.
Date published: 2022-03-10
Rated 5 out of 5 by
Erik R Charlie from
Best helps
It was a great help with a tax expert over the phone.
Date published: 2022-03-10
Rated 5 out of 5 by
SarahB44 from
TurboTax was easy to use
I had a tax expert do my taxes for me. Debby was great. Didn’t cost anything.
Date published: 2022-03-10
Rated 5 out of 5 by
july2106 from
Turbo Tax works
I have been using Turbo Tax for several years and find that is is extremely easy to use.
Date published: 2022-03-10
Rated 5 out of 5 by
DON665 from
GREAT
WAS VERY HELPFUL TO ME MANY TIMES THAT I TALKED TO SOMEONE
All TurboTax® Offerings Reviews - Page 4741
Date published: 2022-03-10
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 1 out of 5 by
keith5850000000 from
Really pitiful
i filed my taxes with turbo tax 6 weeks ago only to find out today that they didn't go ahead and e file it. Now i find out 6 weeks later i still need to file,. not pleased with this. we have been using turbo tax for years and now i don't know if i will use them again.
Date published: 2022-03-10
Rated 1 out of 5 by
notcomingbacktoturbo from
I used to like Turbo Tax
I was expecting to get the free edition of turbo tax. I have an HSA account so I had to file deluxe. Instead of charging the 59 on the website (We don't have state), I got charged the 119. I did not use any extra services. I asked why I was being charged more and she said it was the standard price. When I said it was not the price on the website she said I could file for a refund. Fill out more forms, etc, etc and wait to see if it is approved. I hadn't even gone through with the transaction. Customer service was no help and I still am frustrated and may not go with turbo tax next year. If you have an HSA be prepared to spend 119 for the deluxe. If you have state tax it will be more.
Date published: 2022-03-10
Rated 5 out of 5 by
Gweed99 from
Great experience
Satisfied with the ease and assistance when needed
Date published: 2022-03-10
Rated 5 out of 5 by
Trebor21 from
Turbo Tax is awesome
For years we hired an accountant to file our taxes. What I have learned is that once I collect the information that I had to provide to my accountant, all I have to do is enter it in Turbo Tax (instead of entering it into her form) and my taxes are ready. In addition, using Turbo Tax I feel like I better understand the full tax filing.
Date published: 2022-03-10
Rated 5 out of 5 by
Bailey girl from
TURBO TAX IS WONDERFUL!
VERY USER FRIENDLY, I WOULDNT CHANGE A THING! ******************************************************************
Date published: 2022-03-10
Rated 2 out of 5 by
community contact only x from
Problems with comprehnding instructions
I spent a great deal of time try ing to get information and instructions on foreign tax credit. Your instructions were not clear. And information on the Recovery Rebate Credit absolutely bad.
Date published: 2022-03-10
Rated 5 out of 5 by
Erik R Charlie from
Best helps
It was a great help with a tax expert over the phone.
Date published: 2022-03-10
Rated 5 out of 5 by
SarahB44 from
TurboTax was easy to use
I had a tax expert do my taxes for me. Debby was great. Didn’t cost anything.
Date published: 2022-03-10
Rated 5 out of 5 by
july2106 from
Turbo Tax works
I have been using Turbo Tax for several years and find that is is extremely easy to use.
Date published: 2022-03-10
Rated 5 out of 5 by
DON665 from
GREAT
WAS VERY HELPFUL TO ME MANY TIMES THAT I TALKED TO SOMEONE
All TurboTax® Offerings Reviews - Page 4741
Date published: 2022-03-10