TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72145 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Oct 15th I wasn't happy,Sat. Turbo Tax IS awesome! I was a very frustrated person on Friday, but on Saturday the person who helped me online was excellent, very calm, precise, could not be better.
Date published: 2021-10-17
Rated 5 out of 5 by from Used Turbo Tax Home & Business CD Great Product and Support. Highly Recommend this product
Date published: 2021-10-17
Rated 5 out of 5 by from Great Great loved it easy to use! !!!!!!!!!!!!!great easy to use!
Date published: 2021-10-17
Rated 4 out of 5 by from Turbo Tax The live chats are misleading and it is difficult to connect with a tax expert.
Date published: 2021-10-17
Rated 5 out of 5 by from great way to file Made filing easy and affordable and love to do it frome my own home
Date published: 2021-10-17
Rated 5 out of 5 by from Review Pretty people friendly and easy to use. Would recommend highly
Date published: 2021-10-17
Rated 2 out of 5 by from Program issues with the file Needs work, program does not save file correctly. Issues with E-File I put in all the right data.
Date published: 2021-10-17
Rated 5 out of 5 by from Turbo Tax is fantastic. Excellent service.Persistent in making sure everything is complete.
Date published: 2021-10-17
Rated 1 out of 5 by from Tricked me into buying Self-employed program After I clicked “pay my taxes” it took me to this screen where it said State $100 & Federal $50 (or the reverse I can’t remember) and ask me to put in my card information . I thought I was paying my taxes, but I wasn’t! They tricked me into buying software I didn’t need and can’t use (I am not self-employed). I requested a refund 4 times AND called and they denied my request every time. I will NEVER use this site ever again. So disappointed!
Date published: 2021-10-17
Rated 5 out of 5 by from Turbo tax is awesome Super easy to use and very helpful. I recommend turbo tax to anyone needing to self prepare
Date published: 2021-10-17
All TurboTax® Offerings Reviews - Page 4741
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Oct 15th I wasn't happy,Sat. Turbo Tax IS awesome! I was a very frustrated person on Friday, but on Saturday the person who helped me online was excellent, very calm, precise, could not be better.
Date published: 2021-10-17
Rated 5 out of 5 by from Used Turbo Tax Home & Business CD Great Product and Support. Highly Recommend this product
Date published: 2021-10-17
Rated 5 out of 5 by from Great Great loved it easy to use! !!!!!!!!!!!!!great easy to use!
Date published: 2021-10-17
Rated 4 out of 5 by from Turbo Tax The live chats are misleading and it is difficult to connect with a tax expert.
Date published: 2021-10-17
Rated 5 out of 5 by from great way to file Made filing easy and affordable and love to do it frome my own home
Date published: 2021-10-17
Rated 5 out of 5 by from Review Pretty people friendly and easy to use. Would recommend highly
Date published: 2021-10-17
Rated 2 out of 5 by from Program issues with the file Needs work, program does not save file correctly. Issues with E-File I put in all the right data.
Date published: 2021-10-17
Rated 5 out of 5 by from Turbo Tax is fantastic. Excellent service.Persistent in making sure everything is complete.
Date published: 2021-10-17
Rated 1 out of 5 by from Tricked me into buying Self-employed program After I clicked “pay my taxes” it took me to this screen where it said State $100 & Federal $50 (or the reverse I can’t remember) and ask me to put in my card information . I thought I was paying my taxes, but I wasn’t! They tricked me into buying software I didn’t need and can’t use (I am not self-employed). I requested a refund 4 times AND called and they denied my request every time. I will NEVER use this site ever again. So disappointed!
Date published: 2021-10-17
Rated 5 out of 5 by from Turbo tax is awesome Super easy to use and very helpful. I recommend turbo tax to anyone needing to self prepare
Date published: 2021-10-17
All TurboTax® Offerings Reviews - Page 4741